Clean storage, great location, good price. I am a business owner. The assistant manager, Jen is…read morealways extremely polite, very helpful & knowledgeable and very productive, they should pay Jen more $$. l always recommend friends to this storage location.

Good storage place but expensive and they need to turn their music down. Its too loud and it gets…read moreannoying.

The best location and the best staff! Tracy is absolutely fantastic and so helpful! A real…read moreprofessional! They are very lucky to have her!! I wouldn't go anywhere else as long as tracy is there! This facility is top notch!!! Thank you!!!! Thank you!!!

I recently had the pleasure of inquiring about a storage unit at the Wallace Drive location in…read moreDelray Beach Florida. Tracey the manager was incredibly helpful & professional. She answered all of our questions & showed us the available space that fit our needs. I would definitely recommend CubeSmart if your looking for a clean & convenient storage space and ask for Tracey!

They claim we never closed the account which we did the day we moved out! Now they saying I owe…read moreanother month. Very bad customer service service. Cannot recommend this place!

Excellent service, professional staff, clean and air-conditioned facility, great location. Scott…read moreis always very helpful and very service oriented. Highly recommend this facility.

Oof... what a crappy company. They do this so called month-to-month contract-less deal, where they…read moreas a company can just raise your bill whenever they want, (and they do.) I got a unit for $43 a month and after first month its $63, now they tell me in a cpl more months it'll be $83... yeah, maybe for those that stay. I'll go find a non-sneaky storage place to keep my kayaks in.

Good prices and facility. Management is freindly helpful and accommodating. I would recommendread more

Was a good secure storage. Susan was always helpful and would reach out to confirm almost…read moreimmediately. The only issue was that when exiting, the app would not open the gate had to get out and manually enter the code. Overall, would use them again.

I had to find a storage unit near my house. I wanted to movevout of ny current storafe unit at…read morecube smart because they were too expensive. If you walk into public storage you will pay their retail price however if you do it on line you can save over 30% . The staff, Hannah, was very helpful and access waa easy. Highky recommended but rent on line

I originally got a small 5x5 outdoor unit at $49/month...4 months later they said they were going…read moreto increase it to $75/month - I called them and told them that is not what I signed up for and told them I was leaving. They said they would put me back on the $45/month plan bc that was what I agreed on - then without me knowing or agreeing they switched it to $75/month the next month. Now they've raised it to $95/month. They've doubled the price in less than a year. No one is EVER on site and the 1 time I try to visit my unit to move my stuff out, the key I received to my lock does not work. The property manager never answers the phone. I leave voicemail after voicemail and never receive a response either. The only time I received a call back was months back when I complained about it being raised from $45 to $75 and I've never received a message or call back since (and I called multiple times when I found out they were raising it again, and never received a response).

David was incredibly helpful, actually went out of his way to make the storage process easy. The…read morecorporate structure sucks but individually this guy was great!

well. it appears cubesmart has as good a district manager as well as their store managers…read more i was expecting a call from someone but nothing. they obviously don't want my business nor do they care about their customers. i've been using public storage for years and decided to give cubesmart a chance. back to public storage update*** their district manager called me to apologize. absolutely no accommodations for my inconvenience. they have no idea what it means to have a happy customer... update i was promised that lighting would be available over my unit today,saturday. i was there at 4pm and guess what? no lights! i pay for lights and i have to use a flashlight to find my things. i am appauled that i wasnt offered something to make this right. my daughter told me today that shes with cubesmart, i had no idea. its south of me. this is her last month. when i get the truck to move my stuff, im moving hers too. this company will never get a dime from me.

We have been storing records for our accounting business here for years…read more The staff is friendly and helpful. The facilities are air clean and conditioned. Our unit is easy to get to. Parking is very close...right outside.Hours are convenient.

DO NOT STORE WITH THIS COMPANY!!!!! In the middle of moving as a hurricane moves North. This…read morecompany does not know how to regionalize their emergency management planning. The hurricane has passed north of my location and this company decides to shut down the entire state of Florida. I received (4) email communications from this company regarding the storm. (1) Your site is locked down. (2) Please disregard your site is not locked down. (3) Redundant disregard your site is not locked down. (4) Your site and the entire state is locked down. This company cannot be trusted when planning a logistics exercise using their services. Previously my review was five star review and I just re-edited it down to a two star. I do not tolerate working with companies that don't understand how their communications negatively impact me as a consumer.

Shelley was great to work with. Friendly, top notch customer service!!!! Showed us a few units to…read morechoose from. Great price!

If I could leave zero starts I would. Absolutely zero professionalism and the worst customer…read moreservice. The guy apparently named bill, was completely nasty and rude. He asked for an address and I gave it to him and he response was "Jesus Christ" which completely caught me off guard. I then was spelling out the address and he then responded with "you can talk faster". Clearly uneducated and has no type of real customer service skills. Do not recommend.

Over the years, I have shipped a full set of china which Boca Box wrapped and shipped and arrived…read morein perfect condition, many trade show booths for my business with each one arriving on time and in perfect shape, and a whole collection of Snow Village houses sent out of state and not one broken. And now I can add having my Christmas present packed and shipped to my mom out of state, arriving on time when everyone else said it couldn't be done. No matter what I have to ship, I head to Boca Box. Thank you Bill for being so professional and making my life happy.