Elevator malfunctions, stuck in elevators. The company needs…read moreto STOP harrassing the 'non-direct withdrawal' paying customers with barrages of Emails, several per week, 1 to 2 weeks before payment is due. Scary turnover rate with store employees. Its almost impossible to get a 'live' office worker to answer the phone. Voice messages are never returned. Rental fees increase too often, and at overly high rates. One office worker per day is a big part of problems there.

I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

Everything went exactly as plan. I went and seen the unit it was what I wanted. Signed the lease…read moreand happy

I was at my storage unit today and one of the worker Carlos came and being very disrespectful to my…read morehusband saying he couldn't be on his phone saying he was going to terminate our contract we been in business with this public storage for 2 years never caused any problems there we was Storting out things inside our unit then we leave my husband was also sitting down in a chair due to our car accident his back is in very bad shape due to that he has to sit and Carlos was complaining about him sitting but never asked why while I get what we need out of our unit. this worker Carlo's made me feel unsafe at this storage coming on strong like that and the threatening is very unnecessary

Excellent owners and very accommodating and very helpful! :-) They helped me obtain storage for my…read moreSUV vehicle at a short notice and we're also very flexible. Truly appreciate their support! Thank you!

Sure hoping that management will fairly resolve an issue that should be handled more appropriately…read more- especially in spite of their non-responsiveness in attempts to extricate from their facility, which allowed them to push holding contents over the month boundary, then demanded yet another month storage, when they'd be able to re-rent easily. Haven't had the call back as promised to be able to pay for the one missed month - in all this time, then be able to vacate contents immediately. Makes more sense than to hold items for ransom to auction them off!

We have used Zephyr moving several times in 2018-19 and give them our highest endorsement. They…read morewere professional, on time, and all items arrived safely. We have used many different companies through the past 20+ years as we moved regularly. They have been one of the best we've come across. Mike Potts was a pleasure to work with planning our complicated series of moves and stayed positive as we ended up needing to add extra trucks, trips and stops to drop items with our children in Nashville, TN, Arlington,VA and Chicago, IL as we down sized. They managed to move the bulk of our things from Greensboro, GA to Southern Florida and Boston, MA. All this to say we got to know them quite well! We highly recommend Chris who is one of the managers if you can get him on your job. He's smart, a creative problem solver and pleasant under pressure. Moving days were stressful for us but he kept us smiling. All of the employees where professional and took great care with our things and our home. All that and the price was reasonable. We bought extra insurance just in case but didn't need it at all. All the best with your move. You'd be in good hands with Zephyr!

Courteous, professional and took good care of my home and my possessions. Worked hard to get both…read moremoves done in the best manner possible. The Team Leader had a plan for every item and how it was stored, loaded, unloaded and placed in our home. I would definitely use them again.

Great folks, affordable rentals, clean storage units, safe entrance and exit areas too.read more

Do not hire!! Paid them in advance and they never showed up! This company is a total scam. They…read morewill not refund my money. My wife and I had to unload an entire truck ourselves while keeping track of our 3 year old. This is a cash grab scam. They don't respond to phone calls.

HELLO is this even a really company!!!!! Still trying to get in touch with someone from this…read morecompany in regards to getting my money back. Considering you never showed up to perform a job that you were hired to do. I think it's extremely unfair to charge somebody and keep the money. Send nobody confirmed a cancellation with me I don't know how you can justify the fact that I canceled my service outside of the 24 hours. We waited all morning for you to show up and you never did. I guess I'm gonna have to take you to claims court since you just can't be decent and refund me my money like you said you did in multiple emails. I'll see you in court

Man when I tell you the best service I've gotten in a while. Not just moving in anything. They were…read moreresponsive, on time, even called ahead, accommodating, polite, professional and the price was great. All around great company, great people. They moved me From Norcross to Lawrenceville, without one single problem. Thank you Sean

Great experience with No mission impossible moving company.Sean and his son gave me 5 star service…read morewith an affordable rate. I will definitely pass on this company information and use in future for my moving needs. Very professional and even set up my beds at new location. Thank you for making my move a smooth transition

Staff is friendly but my rent has doubled since I first rented maybe 5 years ago.. Think nothing of…read moreraising rent.. FYI Still there because its a pain to move.. And they also have parking outside of your storage units?? Wth Makes it tough to get your stuff out..

This is convenient to my home. The staff is wonderful Kia is the office manager and she is on too…read moreoff things. And I cannot remember the gentlemen's (i think James) but either way he is super friendly and nice as well. I thought their price were great when in first got my shed. But they have increased the fee's ( not so stoked about that) But the office staff makes up for that a bit. I would suggest this storage to friends. Ps these are all outdoor storage shed.