So easy to register online. Spotless 5x7x8 unit, perfect for OOS student at UMD-CP to store larger…read moreitems for summer. Made our end of year move so much easier! Thank you!

Be aware of the following (long term renter). Owner says he can't (won't) negotiate…read more 1. Changing Prices National self-storage companies use a system called "revenue management" to set their prices. At the national storage conventions, owners take classes about how to use this software to increase revenue by raising prices on customers. What is revenue management? This practice is what airlines and hotels use when they quote you a different rate for the same flight or room based on demand. Big storage companies do the same thing, reassessing their prices hourly. This means if they only have one 10 x 10 unit at the moment you check, it might be priced at $200 a month (compared to $100 last week). You can get the same unit at a company that is not using this software for much less. Why are they doing this? To make sure they are charging you the highest price they can get away with to maximize their revenue. 2. Increasing Rent All the Time When you sign a contract with one of these companies, you think that you've locked in a price for the rest of your lease, right? Not true. Almost all contracts in the self-storage industry are month-to-month. This means they can increase your rent at any time with a 30-day notice. National companies increase rent for current customers frequently, oftentimes twice a year. So, a unit you thought would be $70 per month suddenly costs you $115 per month. If you stay a year with that new rate, you'll be dishing out an extra $540 you hadn't budgeted for originally. 3. Charging High Fees National self-storage companies often reel you in with attractive pricing or a special but get you with fees. You may think you're paying only $70 per month, but wait, there's more: Admin fee ($20-$30) Lock charge ($20-$30) Late fees ($50-$60 for more than 30 days late) Deposit fee ($25-$45) Those fees add up, especially if you stay in your unit for a long time. Your bill inevitably ends up being much larger than you initially planned. 4. Ripping You Off with Insurance The big storage companies try to squeeze every possible penny out of you. One of the ways they do this is by requiring you to buy their storage insurance. While it seems like it adds value for customers, storage insurance is just an additional revenue stream for storage companies. Often, the insurance provider is the self-storage company. Other times, it's a third-party provider that gives the storage company a monthly kickback for selling policies. Public Storage automatically enrolls you in its insurance program, and you have to opt-out later to get out of it. They don't even offer good coverage. When you try to make a claim, you'll find the policy is selective in what it covers. Storage insurance is just an easy way for national storage chains to make an extra $15 to $25 per month from you. In fact, most renters have homeowners or renters' insurance that automatically covers items they've put in storage without additional cost. Our experience in managing 5,000 storage units is that it is very rare -- under 1% -- for something to happen that affects the contents of a storage unit. If you wrap your furniture in thick plastic wrap available on Amazon, and pack all your other items in plastic crates with tight lids, you will avoid almost all of the possible incidents that can affect your contents. That effort would eliminate rodent damage, mildew, and water damage, plus protect against absorbing the smell of the unit. The only thing left that could happen is theft. You have dropped your risk to .1%. Let's look at what would happen if you somehow incurred a loss: If you buy their insurance and stay for two years paying $25 extra a month, and if their policy covers the damage you incur, you have paid $600 for the insurance plus the $100 deductible. So you would have to experience over $700 in damage for it to help you. Do yourself a favor and spend $100 on packing supplies and rely on your homeowners or renters policy. 5. Making You Buy Their Expensive Lock Unfortunately, most national storage companies require you to buy their lock for $15-$20 (or more) instead of providing one to you free of charge. You can get the same lock at the local hardware store for $6.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

I used Dream Team twice, and have been very happy both times. They are very flexible in…read moreaccommodating your needs, no matter how small the job. The first time, we were just moving a mile across town and we just needed help with moving the heaviest items. I will say that the movers were very late, but they did contact me and keep me informed of their slow progress through traffic that morning. The two guys who helped move were efficient, courteous, and professional. For example, before moving my china cabinet, they went over the pre-existing damage, and then made sure I inspected it after the move. For the second move, two years later, we had a bigger move. It took 3 men 6-1/2 hours to load our house into the truck, which was within the range of the quote I was given beforehand. One of the movers was the same as the earlier team (I can't remember his name now, unfortunately), and he was great - friendly and a good leader for his team. They worked really hard, taking virtually no breaks, and were again courteous and professional.

Dream Team movers is the best! My husband and I had a huge move into our new home...zero…read moredamage...patient movers...plus the guys were a lot of fun and positive! The team was very patient and did not mind special instructions....

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

Worked with Potomac for my recent move within Hyattsville MD. The support team was helpful in…read moreproviding an estimate and confirming date/arrival window for the moving team. Our movers - Eddie and Eduardo were on time, professional, and incredibly efficient. They had us packed us and moving into our new apartment within 4 hours. Price was within the range of the estimate and worth it for the time and service. Will definitely work with Potomac moving company again in the future. Highly recommend their services. Thanks again Eddie and Eduardo. Truly appreciate your help

Alex gave me a quote for moving to Hawaii. It wasn't worth the stuffs needed to ship. So instead he…read morereally helped me referring my stuffs to another shipping company that deals with smaller shipments. Thankful for his referra!

Sadly cannot go below 1 star. Not even a real moving company. They are middle-men and scammers…read morethat hire other brokers to do all the work, take no accountability for the mistakes, and constantly upcharge you with hidden fees. If you are religious and want to experience what an eternal life of suffering may look like, I would recommend hiring this company to get a taste of what that looks like. If you want to experience being homeless, use this company. When they pack your stuff up they will just randomly deliver it way past the expected date, so you will need to live without your clothes, furniture, and sleep in an empty apartment for days unless you want to spend your own money on a hotel since they will not compensate it or care in the slightest. I know 100% that when their own employees move, they hire other movers because they know how terrible their own company is. They missed every date I gave them. Would go days without contacting me or answering their phone. And not only misplaced my items but delivered me someone else's items and asked if I wanted to keep it. Imagine your items get misplaced, they claim they "cannot locate them" but the whole time they just gave them to someone else for free. There is no chance that their employees are satisfied working for such a sketchy company. I would rather deliver my things by mule train than hire this company. Save yourself the pain and look elsewhere, it cannot get worse, trust me. The contract is full of nonsense that gives them an excuse to hang you out to dry. I made a Yelp account just to post this, which I am guessing most of their 1 star reviews are. They are so terrible, they make you go out of your way just to help others avoid this.

If you (like I) need to print and fax documents (yes some people still want you to fax them -…read moremostly doctors), this place is pretty straightforward and if you encounter any technical difficulties, the staff are promptly helpful. Not the usual "is there anyone around to answer my question" as at so many office supply places. Note: I ended up here after trying in vain to print some documents at the Charles McGee Library across the street. What a runaround! Try the 2nd floor, no, it's on the 3rd. Sorry, this printer's broken. Wait, that printer's available... but, sorry, there aren't any computers available from which to print, etc. etc. Save yourself trouble, even if it costs a few bucks, and just go to FedEx.

Parking can be NOT fun to find in this area for a quick FedEx run, but despite that, this is a good…read moreFedEx. It's spacious with all your office (and snack) needs. You can print, pick up a calendar, or ship something. Sending papers to Portugal was easy thanks to the helpful staff!

I miraculously found Nando's Movers on a desperate Google search after another company (Anytime…read moreMovers) failed to show up. Anytime Movers repeatedly failed to answer calls and didn't respond to my voicemail/email until it was too late. Lo and behold, their phone system wasn't working and they mistakenly booked me for an afternoon spot instead of the morning spot I requested ... absolutely unacceptable. Nando's picked up on the first call and was able to dispatch two movers to my location within 30 minutes as promised. That was a huge sigh of relief because it's nearly impossible to find last-minute help during summer. The rate was very competitive to move the contents of 1-bedroom apartment into a storage unit: $120/hr with a 3-hour minimum. Although I didn't like the 3 hour minimum, the total rate was still cheaper than most other companies since they don't tack on bogus travel/truck or supply (tape, shrink wrap, etc.) fees. In the end, my move only took 2 hours which I was very pleased with. The movers were polite, courteous, and were happy to oblige to any special requests I had. Due to the covid-19 pandemic, I appreciated that they kept their masks on at all times even though it was hot and humid outside. They wrapped my furniture snugly in shrink wrap, cardboard, and/or blankets. Anything that needed to be disassembled was done so in the correct manner. (Typically this needs to be done for IKEA/particle-board furniture, which I had alot of. But since I was moving these into a storage unit and not another apartment, they were fine with keeping most of the furniture intact which I preferred) I was absolutely stunned with how quickly and efficiently they moved my items, it was almost like everything was choreographed. In the end, they got all the furniture and boxes efficiently stacked into a 75 square foot storage unit. I was afraid my storage unit was going to be too small, but they did a great job and I ended up with 10-15 sqft of space still available. Nothing was damaged at either my apartment or in the storage facility. Excellent work. I'd definitely utilize Nando's Movers again if I had to move again. I probably will after the pandemic is over and I return to office work in the DMV area.

A Nando driver drove my wife's car into a curb at the intersection of Conn Ave & Bradley Blvd at…read moreapprox. 1PM on Mon, Sept 21st, damaging the rim and destroying the tire. My son was also in the car and was terrified. The cost to replace the rim & tire is $1,650. That's a tight stretch of road for those who know it, but doesn't excuse bad driving. When I called the corporate office to report it, they said there was no accident so its not their problem. I dont expect them to pay the bill, but how about a little compassion or even an apology? Certainly worth questioning to character of the owners here and would suggest those looking for movers go elsewhere. Brian Kochan