DO NOT USE THIS FACILITY. Do not use this company if you have another choice. Maybe the other…read morelocations are better, but they tell me the district manager has been there for 18 years - so if they haven't got it right by now, not sure they will. It's been the worst experience from start to finish.

Extremely poor customer service. I would rather interact with an automated system. If you speak…read morewith anyone with the initials JB, I recommend requesting someone else.

The woman who runs this location is awesome. Its my first time renting a storage unit and she was…read morehelpful every step of the way. I did it online but i had a few complications on my end. She called and helped me sort out my issues quickly and efficiently. Im glad i chose this location.

The process of getting the storage was pretty easy, but I may have been confused by the contract. I…read morethought the space was $1 for the first 30 days, but there was an additional charge of $76 that was not explained to me which I follow up on. The unit is pretty spacious and was what I needed for a short period of time. The main source of the low review is the insects and roaches what were in my storage unit. The unit was outside and on the 2 times that I visited, there were SEVERAL daddy long legs and small spiders that crawled out AS SOON as I opened the door! Additionally, on my last visit there was a BIG ROACH THAT WAS IN THE UNIT!!! I hate bugs and I am nervous that there will be bugs/roaches in my belongings that may not have been sealed all the way. I DO NOT RECOMMEND this facility due to the bugs. No one should have to be paranoid that there will be bugs in their belongings.

All good things about my experience at Bee Safe Storage in Pineville--especially thanks to Miss…read moreRoslyn. Her customer service is absolutely top-notch. From the moment I checked in, she made me feel like more than just a customer--she makes you feel like family. She was incredibly thorough and professional when walking me through the setup process, and I felt completely at ease leaving both my personal information and my belongings in her care. What really stood out, though, was how personal she made the experience. When I came back the very next day to drop off another load, she saw me in passing and called me by name. That level of attention and warmth is rare and speaks volumes. Miss Roslyn is kind, patient, and clearly takes pride in what she does. It's more than just a job to her, and it shows. I truly appreciate how she went above and beyond to make the entire process smooth and welcoming. Highly recommend Bee Safe Storage--and if you get to work with Miss Roslyn, you're in GREAT hands.

My initial experience with this storage facility was okay; however, my opinion changed due to the…read morerepeated phone calls and pressure to leave a review. Within approximately two months, my monthly storage rate increased from $140 to $200, which was a significant and unexpected increase. I was also repeatedly encouraged to leave a review and was told that, as a favor, a fee for one month would be waived in connection with providing a review. Given the timing of the rate increase and the continued pressure to submit a review, the entire experience left me very uncomfortable. The facility itself is clean and well maintained, but the tactics used to obtain customer reviews felt excessive and unprofessional. Customers should be able to leave feedback voluntarily without repeated phone calls, pressure, or feeling as though their rates or fees could somehow be connected to whether they provide a review. Unfortunately, what started as an acceptable experience ended on a very disappointing note.

If you ever come to rent a storage unit ... ask for Sharon. She is so helpful and patient. Very…read moreknowledgeable about the storage facility as well as what can save you money and going to be the easiest for you in your move into the facility. If you need boxes or bubble wrap , you can get it for 25% off.

Thanks Morningstar Storage for giving my husband and I great service! The storage facility on Rea…read moreroad is clean and well lit. Are unit was easily accessible by elevator. Our whole experience with Morningstar on Rea road was very efficient and flawless. Sherry certainly made us feel we were getting the very best service for our needs. She showed us different units and helped us to make an informed decision.

First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

My husband and I are very please with Advantage Stor-N-More. The owner Adam is extremely helpful…read moreand quick at responding to my texts. The facility was clean and secure, and accessing our belonging is a breeze. We highly recommend it for anyone in need of reliable storage solution.

I had to use All About Storage during a move and they were great! Always so helpful with…read moreeverything. Will use them again whenever I need them!!

Ms. Sam was very helpful and recommended what best fit my needs, would definitely be a returning.read more

This is my 3rd time using Citywide movers. Their professionalism and experience was amazing…read moreespecially when you are moving from out of state. When I tell you I was stressed out I called Rod and he gave me an estimate and made me feel at ease with my moving experience. From the time they packed my home up until they dropped it off to my new home. I would highly recommend his company to all my family and friends also my coworkers due to a hassle free move and no stress from start to finish. His guys was great ! They went above and beyond ! Thanks again Citywide for wonderful experience.

I've had 8 moves over the past 35 yrs and I've never had a company be so rough and disrespectful…read morewith furniture. Items that have been kept in pristine condition now have scratches, gouges, chips and even the stairs were chunked up (two of the railing post corners were ruined). Add to that the bed literally fell apart the first night. I am attaching just SOME of the damage done but just know they made the move miserable and you'd be best picking another company.