I have lived in this area that is serviced by e470 for over 17 years and have never had an issue…read morewith my account. I do not have autopay however once my account dips below a certain amount, i am contacted by the billing department with a reminder to "charge up". Now while it doesn't cost to have a transponder/sticker tag, using the tolls can run quite a bit of money. But drivers know they have a choice. Running late to an appointment? Use 470. Have time to spare? Drive Gun Club. It's that simple. The Authority has an office just off Stephen Hogan Pkwy (former Aurora Mayor). E470 continues to make improvements, creating expansion lanes and installing deer fencing along heavily traffic routes. And the bonus? Free roadside assistance!! The location is also a good start and/or end point for riding the High Plains Trail.

Minus five stars to be accurate. Got a bill from a collection agency wanting 54 dollars and change…read morefor driving E-470 in January 2024. Only I wasn't in Denver during January 2024. And never received any billing for this phantom charge previously. I did use it last month to go to the airport. And tried to pay, only the online system has no record of it. It just says something about not having an account. But they want 35 dollars to set up an account. Tried to call and get put on hold. How is this not a scam? I'll probably get a bill a year from now with all sorts of extra fees even though I've tried to pay on their idiotic system. I've used the Illinois tollways multiple times and can always go online and pay without issue within 24 hours. What's the issue with Colorado? Clueless!!

Such a horrible company with money-grubbing policies. They incorrectly billed me more than once…read more The last time they blamed me because I didn't deactivate a transponder immediately after an accident that totalled the car and left me seriously injured. The car was undriveable so how would I even imagine it would be charged toll fees? Maybe the junkyard was towing parts around but they didn't care. WITH ALL THE FALSE CHARGES and time it takes to fight them, I found it was cheaper to cancel my account, not have the transponder and pay the rare license plate toll without any discount.

Your automated system is a total piece of crap!!! I was trying to pay my bill and it hung up on…read moreme. When I called back and entered my statement number it asked me to repeat it again because it is not able to comprehend numbers on the phone when they are entered. I guess now I have to hope I can reach a live person tomorrow in order to pay my bill. I just hope the call isn't routed to India.

There's no way of getting around going to the post when you really need to...Especially if you have…read moreput in a COA Change of Address... I am not getting ANY FORWARDED MAIL AND ITS GOING ON 2 Months and luckily I have given my new address to most but where is the FORWARDED MAIL? Here We Go To The Post Office... I'll have to stand in horrifyic line waiting just for them to probably tell me there is no mail... I asked for the mail to be held/ hold and I know it is because I picked up some mail so it's been a few weeks now no forwarded.. So they should either have mail held or I should be receiving my first class mail and periodical mail... How do I know for fact I worked 15 years with the PO... The new carrier where I just moved to has been employed for 1 month... ‍ WISH ME LUCK...!

Very bad and slow service. No mail delivered to my new address. They lost my package and when I go…read moreto the post office, they tell me it's out for delivery and I never get anything. Unhappy with their rude employees and I hate to go to that post office because of the unactable customer service that I received.

Anna has once again gone beyond horrible. She screamed at me yesterday, said my SS was welfare and…read moreshe wasn't going to release my money because I can't afford to live on my SS? I told her I was going to report her for treating me like that, so she yelled again and hung up on me. I am calling the Governor's advocate today.

Just left the Social Security office Ron at counter number four was very kind and patient and very…read morehelpful. Highly recommended excellent employee.

Update: did I mention how this city is a steaming pile of crap? it's no secret that the economy…read moresucks. The cost of everything is so high, families can barely afford to get by. What would you expect out of your city when times are hard? Well let me tell you what you get with Aurora, CO. You get wanna be cops going around giving citizens violation notices for things like having propane tanks on your camper (lawfully stored on the side on the house in a designated parking spot) or on your propane firepit, bare spots in your lawn after having a main line replaced and the grass hasn't grown back yet despite two rounds of seeding, fertilizing and watering (with water restrictions in place from the city). Then at the city parks you have overflowing trash cans, you have homeless camps with trash and drug use, you have a homeless camp just about every block. You have gun shots every night, you have burglaries, unresponsive cops (72 hour response times), you have a joke of a justice system, these criminals are back out on the streets the same day (if they even bother to apprehend someone). Don't even get me started on their public school system. Just look up the ratings, it's an embarrassment. This city has got to be one of the worst rated cities in the country at this point. If you are looking to move here, don't. Live in any city in the state except this god forsaken place. You will thank me later.

Super high crime rate. Lots of homeless people…read more Lots of drug abuse and homelessness on the streets. TheAurora police are some of the worst from what I've heard. This department is horrible at responding to calls in a timely manner. I know firsthand that they will not do anything about a stolen car. Do yourself a favor; If you don't want your windows broken in your car, stay out of Aurora.

Never thought I'd be giving immigration ever a 5 star but here we are. I had to come in for an…read moreappointment in Miami however I took a chance not flying out and come here. All staff was super friendly and helpful and did my finger prints. There was no wait. My first non traumatic experience with immigration ever (:

I, as a military wife, have lived in many cities in the US and have to say that the City of Aurora…read morehas the best employees (excepting the police) of any. They are very responsive, very polite and willing to help. You can call any agency and get a person to talk to. This is very satisfying and very rare. Call the state or federal government and see the runaround you get. So thank you Aurora city employees. P.S. The police are supposed to be there to protect and serve, but I feel they are more there to harass and inconvenience.

Incompetence at this office. My mom came to get the name changed on her driver license and.... she…read moreended up getting an ID card. Yes, this office did an eye test to issue an ID card? She still had two years left on her old driver's ID but needed to update the name on it. After making the appointment, driving over and getting paperworks taken care of, she gets ID in the mail, not driver's license. I'm so mad at this location with such incompetence.

I was preparing for the worst, walking In here - but I was in & out within 30 minutes. I made an…read moreappointment online and came in to get a new license since I got my name changed. They were accommodating, quick and nice!

The phone menu is the worst, just to get to the selections you have to wait 2.5 minutes, yeah I…read moretimed it. There is no way to bypass the message, and it doesnt even pertain to all the callers but we ALL have to listen to it. Oh and while you are holding the same message repeats over and over and over. Whoever programs the IVR for Arapahoe County human services should be forced to sit for an hour or two just to feel the torture!

great customer service. I emailed a question and they were very prompt in responding.read more