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Mountain View Town Government

3.0 (2 reviews)

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Social Security - Two work stations

Social Security

2.9(44 reviews)
7.3 mi

I waited over an hour for my number to be called. I watched it up on the electronic screen was…read morefollowing it. It was listed up there for the window. Number one that I was sitting closest to the lady behind the glass, decided that she was going to close and go to lunch without even calling another number or saying she was going to lunch so my number was going to be kicked out and I would have to get another number, but I made my way to her window and I told her that my number was up next and I need it to be assisted. Well she put the window back up she assisted me it took all of 20 minutes to get it taken care of, and she was off to lunch, I don't think she appreciated the fact that I stopped her from going to her lunch but I did apologize after all there was a lot of us there and I'm sure a lot of us were hungry and ready to go to lunch as well. Other than that the place was extremely clean very well stocked with informative information And plenty of accessible parking with accessible bathrooms Thanks For The Read Until Next Time

Received a phone call from someone who said they were at the "local office". Thick accent. I had…read moretrouble understanding him. He would not listen to me and allow me to explain that I had uploaded everything they needed. He talked over me. RUDE and he actually hung up on me!!!! Would not let me explain that I had uploaded ALL of the necessary documents online via their SSA Site. He should be fired. You suck it up and NEVER hang up on someone when you called them in the first place! Horrific customer service. Our taxes pay his salary. Perhaps he should be remided of that. Don't allow someone who does not speak English well work in Customer service. Especially a Man that is rude to women. Might be OK in whatever country he came from, but NOT in our country!!!

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Mountain View Town Government - publicservicesgovt - Updated May 2026

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