Hubby has a shoulder bag that he likes for his 'go bag' of medical supplies. It has all the right pockets for the items he has to have with him. When the fabric tore it seemed easy enough to replace... NOPE! The company doesn't make that model and no luck online, we looked at other bags. How can there be so many bags that won't work as well as this one? Maybe it's because his needs are specific, but sheesh! Seems we could find a replacement, right?! Now it's time for the repair. The fabric was torn away from the trim, so repair didn't seem possible, and this wonderful man described how he could repair it, but it wouldn't look like it had new. At this point, we really didn't need anesthetics - we needed function. The repair turned out GREAT! He stitched webbing in a way no one would even notice, and the tear is completely gone! Hubby is thrilled to have *that* bag back in use! read more

Express Shoe Repair - Great job fixing a difficult spot! - Shoe Repair Near Me - Phoenix, Arizona

So excited to have this place right down the road. Cobblers were all over in the City (NY), but it's always been hard to find a good local spot since I moved out here. Even if I didn't live down the road, I would drive out of my way for this place! Dropped my Burju heels off on Tuesday and they were ready the next day! I spent a lot on these shoes, so it was frustrating to see the heel caps deteriorate so quickly. I was basically dancing on the metal screw the last few months, so I desperately needed the repair. He put brand new caps on within a day and it only cost $14!! I will be sending all my dance friends here, and I will be back for sure! He works on belts, bags, purses, suitcases, shoes, you name it, so if you have some favorite items that need some repair instead of having to donate or trash them, definitely stop in here to see if he can fix it! He clearly is passionate about what he does and is extremely helpful and friendly. Highly recommend! read more

Express Shoe Repair - Shoe Repair Near Me - Phoenix, Arizona

Came in on Tues eve - only customer, could hear people in back. Bells on door... rang bell on counter three times... waited 5 mins. Still nobody came out or even said "hold on!". Terrible service. read more

Very knowledgeable. We didn't do business, but only because he was honest and told me a better way to handle my particular issue. I will definitely be back for any & all shoe repair. read more

Didn't think my shoes were repairable and he did such a great job for a very low price. Fast friendly and great work

Absolutely amazing service- brought in a pair of Doc Martens to repair some rips near the ankles, under 48 hours later I was able to pick them up and I genuinely struggle to tell where the patch is! There was also a little bit of cosmetic repair done, and all of it cost only $22, thank you so much and now I can wear my favorite boots to prom :] read more

Owner LOST MY SHOES and told me I had "mental problems" when I asked for compensation. I dropped off black booties to have cleaned up and was given the wrong, albeit identical (only difference was the zipper placement), shoes and didn't realize until I got home and tried them on, only to realize they were 1.5 sizes too small. I tried to leave a voicemail and sent an email while they were closed, but no response. When I returned to drop off the shoes that weren't mine and learned he did not have my shoes, the owner yelled at me and blamed me for his mistake, telling me he can't help "customers with mental problems". After originally claiming I was lying about dropping off the shoes in the first place, he said he remembered my "ugly" shoes and seriously said, "if I find similar shoes in your size will you just take those?". HE OFFERED ME SOMEONE ELSE'S SHOES. He refused to apologize or take accountability until another customer walked in to try to save face. He is incredibly rude, unorganized, and does not deserve your business. He also would not fairly compensate me to replace my shoes because of his mistake after I gave him three days to try to find my shoes or have them returned. The amount he paid me isn't even half of what it'll cost to replace them. read more

Express shoe repair is great! This Shoemaker is very skilled and fixed our suitcase in a few days at a reasonable price. Thank you! Laura read more

Golf shoes repair, the stitching was coming apart, took them in on a Friday had them ready Tuesday afternoon $10 bucks , just like new Quality work at reasonable prices read more

Good, service-oriented shoe repair shops are few and far between. I discovered this little gem in Ahwatukee.... not for shoes, but for a hat! I wear broad-brimmed hats at all times in the sun - especially for driving my convertible or for travel. The wind, however, is always an issue. Instead of risking losing my hat to the wind of a convertible or golf cart or hiking trail, I wear one that has a "chin strap" - but secure it behind my head. However, I recently bought a new hat without that strap for a trip to Europe. I took that hat to Express Shoe Repair and described what I needed. I showed him an example. He was so accommodating! He fixed me up with exactly what I needed in time for my travel. I highly recommend Express Shoe Repair and encourage you to patronize them. We need to support our small businesses and keep them in our neighborhoods! read more

Express Shoe Repair - This leather strap with the clip will keep my hat on in a high gale! - Shoe Repair Near Me - Phoenix, Arizona

I can't speak for the service itself but the customer service was great. The man wasn't able to fix my shoes. I wanted to make a pair of high heels flats but the way the arch was made in the shoes made it so they could not be flats. He explained the issue to making the flats and took the time to talk to me. I'll be back next time I need an alteration. read more

Exceptional craftsmanship, and great value! I brought in my Florsheim royal imperials in shell cordovan here for a resole. The work done on them was phenomenal to say the least. He added a new leather midsole, which he stitched to the welt, and glued on super prime leather soles! I would highly recommend this place for any resoles! read more

Express Shoe Repair - Shoe Repair Near Me - Phoenix, Arizona

It is hard to find a shoe repair business. My husband called around and finally found someone to repair his relatively new hiking shoes which he sliced on the top from a fall off an ATV. Express Shoes used a sturdy stitch to close up the slice. It is not pretty but it is working perfectly. We appreciate the work quality. read more

Express Shoe Repair - Front of shop. - Shoe Repair Near Me - Phoenix, Arizona

They were able to repair my girlfriend's boot for a very reasonable price. Super easy, dropped the boots off Wednesday and picked them up Thursday. I would 110% recommend this place. read more

My mom has had these shoes for over 20 years and the straps broke forever ago and we thought they were done for! She asked for them to be fixed for christmas and they came out AMAZING. They were fixed in about 3 days too! The price was amazing too! amazing shop. read more

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The owner is a an old school cobbler. My work boots required extensive repair. The repair was absolutely amazing!

Great work and great prices! Form$60 my Salvatore Ferragamo shoes were given a new life: which meant a lot to me because I've NEVER paid as much for shoes as I did on this pair! read more

I had an amazing experience here. The gentleman working was so kind. Fixed my cowboy boots in less than 10 minutes!! Thank you! read more

Express Shoe Repair - Shoe Repair Near Me - Phoenix, Arizona

I took a pair of vintage shoes in to have the heel taps replaced. They did so quickly for a reasonable price and recommended a guard to protect the sole since vintage shoes are not easy to resole the same way. I will definitely be using them again. read more

Amazing shop, they retrofitted my Thor boots with beefed up zippers and had then ready in 48 hours!

I have been going here for almost 20 years and I refuse to go anywhere else for my shoe repairs.

Excellent service and very fairly priced. I would highly recommend this business for anybody needing this type of work.

This is a shoe repair shop with an old sole. It isn't located in the nicest location and the business itself looks pretty run down but don't let that scare you away. They re-soled my work boots and did a great job. They even conditioned the leather to make them as good as new. The cost is reasonable and they completed the work on time. read more

I had a broken heel on my boot. The man that helped me was an elderly gentleman very kind, he said it would be ready in 20 minutes and he was right. However, I did notice, and was afraid that when he took my boots, his shoe polish stained fingers would get on my gray fabric boots. When I went to pick up my boots, there was in fact, a mark from his finger on the toe of the boot. I pointed it out to him, and he promptly took it in the back where someone probably applied some kind of solvent and removed it. When he brought it back it was in perfect condition. I would definitely go back there. Also, the price was very reasonable. read more

Took my brand new uggs to get shortened and when I went to pick them up it looked like they had been handled by a child. Decided on this place because of all the great reviews but I was so disappointed. read more

We have used their services twice - once for cosmetic show fix (which was ok, as they fixed the tip and cracks with colored sharpie) and second time to fix the handle of a suitcase (which was very nice). There is never anyone at the front desk so you have yell for someone to come and help you. read more

I have had great experiences with Express Shoe repair. The gentlemen have been very friendly and positive. Shoe cleanings are good quality. My dog chewed the heel off a a favorite suede shoe and the repair was attractive, well-done, and so affordable. Fast service too! read more

Express Shoe Repair - Added black leather as attractive heel repair. - Shoe Repair Near Me - Phoenix, Arizona

Small local business, fixed my boot in less time than most repair shops I have dealt with! My repair looks amazing.

My favorite Kate Spade purse strap broke. I took the purse in on Saturday morning and I picked it up later that day. As you can see below it looks as good as new and the price was great! Fast and efficient service. My husband has had several shoes repaired and they always do great work. read more

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Brothers Pablo & Jesus are old school boot masters that know sole and boot repair well. Terrific with cowboy boot sole replacements and installing Vibram sole guards. read more

Definitely recommend! Service was fast and reasonably priced. An incredibly kind man runs the shop and he did a great job. My heels were new again. read more

So thankful for this place. We had an unfortunate incident with my son's brand new, less-than-24hrs-old All-Star baseball bag (okay, I accidentally ran it over ). I found this place at 3:30 on Saturday afternoon and by 4:15 the bag was repaired. I will definitely head back to this shop (but hopefully not because I run the bag over again ). * ...and in my defense he did leave the bag in an awkward place in our garage--in my PATH. read more

First time customer and extremely impressed with the friendly service and high quality work. Their fees are also reasonably priced. I brought my heels to have the soles worked on and the heel repaired. The work was done the same day. They not only added a new sole and heel cap but also repaired a few tears on the fabric and super cleaned them. I highly recommend this small business. They provide high quality work and reasonable prices. The only downside is CASH ONLY. No credit cards accepted. When I dropped my shoes off I forgot to pay... when I picked them up i reminded them I had not paid and handed my credit card...cash only... they told me to take the shoes and come back later or the following day to pay....I said whaaaaat? No one ever does that... I went straight to the bank and came back with the cash 30 minutes later. read more

Express Shoe Repair - Luv it - Shoe Repair Near Me - Phoenix, Arizona

Dropped off my 60 year old men's duke boots for new soles and heels a week ago. And, as promised, I was able to pick them up today. Jesus did an OUTSTANDING job. They look like new. They have been in business for 40 years and their excellent expertise shows through. Would highly recommend them. read more

Came in for some holes to my belt and there was no charge. Super helpful man running the place and very friendly!

First time going to express shoe repair! Had received a luxury belt as a gift and I didn't want to go through the hassle of having to exchange for a smaller size. Brought it here and he was able to add 3 new holes and can't even tell!! Very good work and amazing customer service. Thank you! read more

Great job shining 7 pairs of hubby's dress shoes (yah, I know ;)) and repair of one of my fav pairs of espadrilles. I live in Gilbert, but will travel clear across town to get this kind of service! My hubby declared THIS was his fav present in 47 years! NOW that's something! Thanks Express! I'll be back! read more

I took my favorite pair of Demonia's here to get fixed and i must say i am extremely impressed they made them look so beautiful :) thank you !!! EDIT: It was also only 24 dollars to get new laces, a polish, and a whole new insole. read more

Express Shoe Repair - Shoes - Shoe Repair Near Me - Phoenix, Arizona

The bottom of my hiking boots were separating. Took them into Express and they were repaired as promised, when they were promised, for the price as promised. read more

When I vacation in Portugal last year, I bought a leather and cork belt. I lost almost 25 lbs since that vacation and needed to have that belt shortened. I also need the work to be done by someone who was a craftsman and not ruin the belt. I found that at Express Shoe Repair. The work was done promptly, stiching color matched perfectly and the price was more than reasonable. I ended taking seven more "large" belts to them to have them also shortened. Without hesitaton I would recommend Express to anyone. It good to find a shop that know what they are doing. read more