Great service, needed to replace the heel squares on several pairs of heels as well as fix a piece…read moreof leather on a Prada bag very reasonably priced and quick turnaround.

I wish I took a before photo but super happy with the work they did for me! My Tory Burch miller…read moresandal broke right at the "thong" part of the shoe, it just came right out! They were able to repair it perfectly, it looked like it had never happened! It was $30 or 35 for the repair; I can't remember exactly because I got them repaired a couple of months ago and I'm just now getting around to writing them a review! Super happy with the job they did for me.

Does beautiful work and I would highly recommend for any shoes, purses and leather goods that might…read moreneed some care. He specializes in high end but he repaired a simple leather purse that I loved too.. made it even better than how I bought it.

He fixed my beautiful shoes and put new red forever bottoms on…read more Looks brand new and also fixed my husband's alligator cowboy boots where the leather was worn. You can't even tell.

Hubby has a shoulder bag that he likes for his 'go bag' of medical supplies. It has all the right…read morepockets for the items he has to have with him. When the fabric tore it seemed easy enough to replace... NOPE! The company doesn't make that model and no luck online, we looked at other bags. How can there be so many bags that won't work as well as this one? Maybe it's because his needs are specific, but sheesh! Seems we could find a replacement, right?! Now it's time for the repair. The fabric was torn away from the trim, so repair didn't seem possible, and this wonderful man described how he could repair it, but it wouldn't look like it had new. At this point, we really didn't need anesthetics - we needed function. The repair turned out GREAT! He stitched webbing in a way no one would even notice, and the tear is completely gone! Hubby is thrilled to have *that* bag back in use!

So excited to have this place right down the road. Cobblers were all over in the City (NY), but…read moreit's always been hard to find a good local spot since I moved out here. Even if I didn't live down the road, I would drive out of my way for this place! Dropped my Burju heels off on Tuesday and they were ready the next day! I spent a lot on these shoes, so it was frustrating to see the heel caps deteriorate so quickly. I was basically dancing on the metal screw the last few months, so I desperately needed the repair. He put brand new caps on within a day and it only cost $14!! I will be sending all my dance friends here, and I will be back for sure! He works on belts, bags, purses, suitcases, shoes, you name it, so if you have some favorite items that need some repair instead of having to donate or trash them, definitely stop in here to see if he can fix it! He clearly is passionate about what he does and is extremely helpful and friendly. Highly recommend!

consistently amazing work on my shoes. he can bring back to like-new condition on just about…read moreanything.

Benny is very Customer service oriented and so helpful. Would recommend him. Nice guyread more

I just had my third pair of boots get new soles here and it's perfect as always. (Ready within 1…read moreday) I dance frequently and wear holes through my cowgirl boots. The new soles Tony's shoe repair put on my boots have lasted longer than the soles my boots came with. April 2023 was when I had those first 2 pairs of boots done and the soles are still holding up great even with all the hours of dancing I do each week. I highly recommend Tony's shoe repair! Will always be my go-to spot to get my boots fixed up.

Tony's did a great job repairing my leather purse. I had the zipper replaced somewhere else, and it…read morewas already separating from where attached to the bag. Tony's fixed it same day at a very reasonable price. Very friendly service and I'm optimistic that I will be able to continue using the bag for many years.

He is the best I highly recommend. Was honest and provided quick turnaround and not overpriced.read more

Took a pair of crocodile loafers in to have the buckles and straps removed. Tony was able to take…read morecare of it right on the spot for a good price. Quick, easy, and great service.

RUN don't walk to this business. The quality of the work is outstanding and their customer service…read moreis a definite differentiator. They deliver when promised and they exceed the customer's expectations for what the repaired item might look like. I took an unusual colored Telfar bag to have its straps shortened. I got it back yesterday and was shocked that I could not tell how they made such an invisible alteration...and I'm real picky! This is the second set of work they've done for me and there will be a third and ongoing as the need arises (despite the 25 minute drive).

My Samsonite carry on luggage zipper broke. I really didn't have it very long. I got a quote of…read more$25-$30 dollars to have the zipper fixed. It seemed high until I found out it would be $200 to replace my luggage. I dropped it off on a Tuesday and it was ready the next Tuesday. Definitely would recommend them.

Accommodating service, period. Just an overall great experience in that I needed my bag repair…read moredone in one day because I am returning back east. He performed the repair while I waited.

My husband dropped off a belt 3-4 weeks ago. It was a little too long so he wanted to have it…read moreshortened. He was told he'd receive a call when it's ready. Fast forward 4 weeks later and still no call. He stopped by there today and was told it'll be ready in 5 minutes. The woman quotes a price of $25 off the top of her head. Mind you, the work on the belt was good but $25 to simply shorten a belt AND they never even called to tell him it was ready. Now we know why they didn't call because it wasn't ready. She did the work when he came to pick it up. Good customer service isn't just about doing the actual work, it's also how you treat your customers.

Looks like they are permanently Closed :( what a shame! I had some cowboy boots that needed fixing.read more

It's rare to find a show repair shop. Thankful they are still around, however they are very pricey…read more I was charged $16 to change the small heels tops of my shoes. He also repairs my moms purse strap and charged $23 to cut and sew it. Besides that, the shop is very dirty and smell likes cigar smoke. He did get the job done but I will not return unfortunately.

I wanted to support a local small business, and I understand that mistakes can happen. I paid for…read morethe work, thanked them, and did not ask for a refund. However, based on my experience, I will not be returning. I brought in a bag to have two zipper sliders replaced because the pull tabs had broken off. About a week and a half later, I received a text stating that the zipper itself was ripped and needed to be replaced at an additional cost of $130. The problem is that the zipper was not ripped when I dropped the bag off. The damage is very noticeable and is located directly on the zipper track. It would have been obvious to both me and the shop during intake if it had already existed. The bag is older, so my assumption is that the zipper may have torn during the slider replacement process. Had the shop simply told me that, I would have understood. What bothered me was being told the damage was pre existing and then being presented with a $130 upsell after already paying $45 for the original repair. Considering the bag can be purchased new for around $100, the recommendation made even less sense to me. I paid the bill and picked up my bag, but I left disappointed. From many of the reviews, it sounds like the previous owner built an excellent reputation over many years. Unfortunately, my experience under the current ownership did not reflect the level of service I was expecting. I sincerely hope future customers have a better experience than I did or read this review in time to choose another repair shop.

Needed a belt cut and realized did a good job. Front desk person asked a few questions to make…read moresure they did exactly what I wanted. They nailed it! Nice job