Accommodating service, period. Just an overall great experience in that I needed my bag repair done in one day because I am returning back east. He performed the repair while I waited. read more

My husband dropped off a belt 3-4 weeks ago. It was a little too long so he wanted to have it shortened. He was told he'd receive a call when it's ready. Fast forward 4 weeks later and still no call. He stopped by there today and was told it'll be ready in 5 minutes. The woman quotes a price of $25 off the top of her head. Mind you, the work on the belt was good but $25 to simply shorten a belt AND they never even called to tell him it was ready. Now we know why they didn't call because it wasn't ready. She did the work when he came to pick it up. Good customer service isn't just about doing the actual work, it's also how you treat your customers. read more

What an incredible experience! No one would resole my beloved boots. I even went as far as sending them to Mexico but not luck. Nerick said he could do it without a doubt. The boots were done in about a week and absolutely exceeded my expectations. Great shop with great old world craftsmanship. In 2026 people need to understand that skills like this are a lost art and things take time for them to be done right. If you want it fast and cheap you will get what you pay for! The price for what I received here was in line with quality of workmanship. Thanks again! read more

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I was in a rush to have my boot heels repaired. I needed them to attend a festival. My boots were completed in 2 days. They were beautifully done. Strong and sturdy. I'll be back. read more

I took a pair of new shoes in with an elastic heel that was too big. He cut & readjusted the elastic and made it so they fit comfortably and my feet don't slip out of them. What I wanted took a lot of patience and multiple measurements to make sure it was perfect and I appreciate his attention to detail. It's a family owned business and really like the couple that owns it. I'll definitely be back! read more

I've been sitting on this review to ensure that the quality work matched the price and it absolutely did. I was in need of a location that repairs heels and this place came to the rescue. I was overall pleased with the service that I received, especially since the turnaround was about 48 hours for 8 pairs of heels. The price was approximately $160 for all 8 shoes which was reasonable considering how many shoes I brought in. All are still in great condition approximately three months later so I will be returning for future shoe repair needs. read more

My go to for all things shoes and clothes. Incredibly friendly owners. Have fixed everything from my heels to hemming pants, fixing buttons and sewing holes. They were even able to restore my 16 year old, leather cowboy boots, cant recommend them enough! read more

Central Shoe Repair - white, leather cowboy boots - Shoe Repair Near Me - Phoenix, Arizona

Great workmanship, timely, affordable. Done what they said they would do. Would recommend.

Amazing!!! Beautifully restored my favorite white boots that I thought were hopeless. They look brand new! Highly recommend!!!

Central Shoe Repair in central PHX is a small dynamic shop for shoes, sandals, purses, repairs. They also handle clothing alterations. End of statement! read more

Several weeks ago I brought in two of my dad's vintage watches both have not run in the last 50 years. They were able to get one up and running the next day and was very reasonably priced! The other they gave me a quote on as it needed much more work/repairs/cleaning but again a very reasonable price for the work! The owners of the shop are incredibly knowledgeable, understanding and not pushy! My girlfriend and I have used them now as our go to people for all repairs. I cannot say enough great things about this shop! read more

Excellent service and attention to detail. They are truly the best in the area and take care of your items like their own. I have brought many things to them, purses, shoes and leather pants that needed repair, all have come back perfectly done. The owners are very kind people and I am looking forward to doing more business with them in the future. read more

I couldn't find a boot repair in Prescott to simply put a very small nail (at an angle) to keep the silver toes on my boots so I drove to Phoenix in hopes of finding a good shoe repair. Not only did he fix it within minutes, he also did not charge me. You can't find people like that anymore. I will always come back. read more

Central Shoe Repair - Shoe Repair Near Me - Phoenix, Arizona

This is the second time Central Shoe Repair added an orthotic lift to one of my husband's shoes. This time it was in a sneaker which is what he wears most often. Nerick not only listened carefully to what my husband needed, but had him try the shoe on before finalizing the modification. He even redid it when my husband suggested changes. This is a business that cares whether you're happy with the results. read more

Central Shoe Repair - Sneakers showing one with an added lift. - Shoe Repair Near Me - Phoenix, Arizona

Really happy with the results of my shoe repair. I thought my Louboutins were doomed but they were able to make them look presentable again. Not only was the work done well, they were also able to get my repairs done same day! I also want to note that everyone working there had incredible customer service. I will be back to have them resize my shoes for me read more

They really fixed up my black and brown pair of the shoes I love, love, love! My black and brown pair of Ecco Seawalkers ( they don't make anymore:() are about 3-5 years old and stitching starting fray. Left with these nice people for a few weeks and they look amazing!l. Price very reasonable. Thank you Central Shoe Repair, I'll be back. Don't rush them, quality work takes time! read more

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I have had belts shortened, shoes repaired and shoes stretched. Each time, they have done a fabulous and timely job, and they have delightful personalities. I will not go anywhere else and highly recommend them! read more

Hands-down best shoe repair in the valley!! Amazing job and they even added padding to the bottom of my heels for comfort.. Thank You!!! read more

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Impressive work at a very reasonable price! I live in the Biltmore area and have been looking for a show place like an old place I used to use in Scottsdale...old-school quality. The owner of my old place retired and sold, and I moved soon after to Central Phoenix. Tried a few other places that were disappointing and expensive. Central Shoe Repair is my new place...highly recommend! The pics I uploaded are my Gordon Rush lace ups...I tore them up pretty badly at a rainy outdoor wedding on the coldest February day on record in Arizona, and hadn't worn them in months. They've got new heels, scuffs repaired, cleaned, treated, shined, and taps installed on heels and toes...less than $70 total. Like new! read more

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Bella and her husband are the best. I get my closes altered there all the time. My shoes fixed, the heal inserts are amazing and the best was my kitchen chairs, I didn't know they re apolster furniture so I asked and they came out better then when I bought them. These guy are amazing. Super easy parking as well as very fair prices. I will be back again and again. read more

I am thankful a girlfriend told me about this place. I was driving much further and dreading ever getting anything fixed, but I was scared to try a new place with high end items. This couple is so sweet, honest, timely AND does wonderful work. I have taken many high end shoes, handbags and more there in the last few months since I learned about them. Give them a shot! Thank you guys! read more

This will be a short review because I didn't actually transact with them, but wanted to make sure I shouted out how honest they are! I wear my chelsea boots several times a week, if not every day, so one of the soles started becoming detached. I brought it in and the lady (bummed I didn't get her name) took a look and sadly explained they were beyond repair. She even demonstrated that for my specific shoe, they didn't have other soles that would fit it correctly. As sad as I was, I really appreciated her honesty! read more

I brought a leather computer bag into their shop to have a zipper repaired. The lady who looked at the bag said there was nothing wrong with the zipper itself......the pull device on the zipper was the problem. It needed a minor adjustment. She repaired it immediately. When I asked what I owed, she said I owe nothing. Wow, to find an honest business these days is hard. I certainly will use and recommend Central Shoe Repair. Thanks read more

My regular guy was on a rare vacation, so I took a couple pairs of my wife's shoes into Central Shoe. One pair of shoes were heels she wears for work, the "most comfortable" shoes she has found for this purpose. Her employer requires a specific look and even though there have been many similar pairs of shoes she has purchased since this "most comfortable" pair were new, she keeps going back to this pair. Anyway, they needed to be re heeled / re-soled and cleaned up. Central Shoe did a great job with this project. The shoes really looked as good as new when they were finished with them, however they had the shoes for a full week and they were not ready when they told me they would, so I had to make an extra trip by the store and barely got them back to my wife before she had to leave for a 2 week long work trip. Next were a pair of her Tory Burch sandals which just needed to be cleaned up. The shop only charged me $8 for this but when I picked them up they looked.....exactly the same as when I dropped them off. I questioned this and was told that was the best they could do. I think they just put them in a bag, forgot about them, then gave them back to me. read more

They did not clean the shoes as they should have and then they charged an outrageous amount for a job not that great. I will not be taking anything there again, anything expensive never read more

The notice on the front counter when you walk in the door says it all! It's worth the read! Very friendly, service was excellent and the work was reasonably priced. I dropped off 2 pairs of heels for my fiancé, 1 suede pair needed to be cleaned and brought back to life, and have the bottom of the heel replaced. They cleaned the heels, applied waterproofing to protect against future damage. The other just the bottom of the heel needed to be fixed. I walked out at under $60. Can't beat that for quality work. read more

Central Shoe Repair - Suede heel - Shoe Repair Near Me - Phoenix, Arizona

I brought in a leather belt to be shortened and they did an outstanding job on it! I will definitely come back for any shoe/leather alterations or repairs. read more

This is my 1st time using a shoe repair store so I really don't have a comparative. I'm very pleased with the workmanship. The cost took me by complete surprise! I had a leather belt mended, 4 stitches and a medical gate belt that needed a plastic loop replaced. $25.00 A new gate belt is $12.00. In all fairness to this business, they fixed 2 zippers in just a couple of minutes, no charge. Does the fee balance out?? I think so! read more

Terrible first experience. While the shoes look great the turnaround time, service and cost were atrocious. I took 2 pairs of shoes in to be reheeled. I asked if they could be ready by Tuesday for a business trip and he wrote Tuesday on the claim check and gave it to me. I was unable to pick the shoes up before my flight Tuesday and retuned Friday. The shoes were not ready- another week they said. I finally return to pick up my shoes a week later, expecting to pay about $40 for the reheeling and they ring me up for $100.00. They perhaps could have shared this detail with me when I came in the first time- that they intended to charge me for a myriad of repairs that I didn't ask for. And when I question the woman behind the counter, she laughs and says, "ha, well no one ever asks the price, we just assume it's ok." I definitely will not be returning to Central Shoe Repair. read more

After the guy at another repair shop on Central was rude to me, I took my Michael Kors pumps up the street to Central Shoe Repair. I'm so glad I did! Nerick and Bella were welcoming and, despite having a full shop, helped me quickly & efficiently. In between processing orders, Bella was running back and forth to pin a hem on a woman's jeans and answering questions other patrons threw out about what other services they offer (many!). While I was waiting, another woman's card was declined. Both owners were incredibly gracious as she dug for another card in her wallet and didn't make her feel uncomfortable at all. Their kindness really resonated with me, especially given what I'd just walked away from down the street! I came in on a Friday, and Bella explained she'd need until Monday to repair the heel tips on my pumps. She offered to rush it if I needed them for a weekend event, which was pretty cool of her, but I assured her Monday was no problem. Come Monday, they looked great (I'll attach a pic), and pickup was a breeze. Love finding top-notch local establishments! Will definitely be back. read more

Central Shoe Repair - New heel tips on my beloved Michael Kors pumps. The color matches perfectly and they look great. - Shoe Repair Near Me - Phoenix, Arizona

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Had them repair my stiletto heels. The pricing was very reasonable, great work, friendly, and completely very quickly!

Really truly, there is no better cobbler in Phoenix. I haven't had the occasion to give them any 'rescue' jobs, but I have full confidence that if I needed an important piece of footwear fixed or salvaged, they would be the place. What I have done here is had dress shoes & boots cleaned and shined about a half dozen times. Additionally, I've had full soles & heels put on also about a half dozen times for dress shoes & boots (clean and shine included) and have had cowboy boots done once. They always tell me what does or does not need to be done, and I am happy that they once upon at time recommended toe/heel plates for my dress shoes, it adds several months to the life of soles & heels. They have a sign at the counter that says something to the effect of 'you can have two of these three things: work done fast, work done well, work done cheap'. I'm probably misquoting that... but give them time, give them the fair price they ask for the work, and they will give you excellent work on your important shoes. read more

I had a pair of riding boots and the soles completely disintegrated as I was wearing them. I took them into Central Shoe Repair and appreciated her up-front honesty when she said, "The first thing you need to ask is, is it worth it to replace the soles? It will cost $85." Since the boots cost well over that ten years ago, I said yes it was. I was able to choose which soles I wanted out of a large assortment. I was told they'd be done in a week. I didn't get a call to say the boots were done, but a quick call to the shop confirmed they were indeed ready. I picked them up today. Wow. The soles are even better than when the boots were new--they are lighter, with better treads. The soles feel solid, the stitch-work looks great, and the boots are completely cleaned, too. We know exactly where to go if we need any repair work on shoes or other leather. These people are excellent. Well worth the 45-minute drive to get there. read more

Central Shoe Repair is the best in town. Been going here for over 5 years and they always do a phenomenal job. Recently I needed some suits altered and they were able to take care of that as well. The work was done in a timely manner and prices were reasonable. They came out nice. I definitely recommend them for shoe shines and alterations! read more

Every time I bring my work boots to get re soled they do a awesome job he always looks at my wear pattern and if I'm wearing more eon one side he compensates with more sole build up on that side also cleans and shines them. Thank you read more

This is a Real old time shoe repair in fact the Most knowledgeable I have seen in almost 50 years!! You can talk about and pick out the Soles you want! Learn about the compounds Hard to soft midsole with Colors if you like and they make custom Holsters, Repair luggage and alterations on Leather and Fabric.. You will not find this amazing amount of knowledge and attention to detail in the world today ! Just Wow.. read more

Found this place on Yelp and stopped in today based on good reviews. I needed the heel taps replaced on my pumps and they did it for me while I waited. It was really fast and they were so nice and professional. I will definitely be back. read more

my husband books looked brand new. They did such an amazing job!!

Very friendly and great professional work. I brought my older Louboutin flats here because the sole had worn off and were no longer red. Central Shoe Repair gave me my red soles back and a new heel. The repair took a total of one week. The cost was reasonable for the nature of the work. Will come back again! read more

Central Shoe Repair - New red soles! - Shoe Repair Near Me - Phoenix, Arizona

This shoe repair store is great! Been there many times. They always seem to find a way to fix whatever my question is about. They take great care of my shoes easy to work with always ready faster than I can even get there to pick them up. I highly recommend if you need a place to have your shoes shined or shoes repaired or any kind of leather bags coats etc these guys know how to make things work. Best of all they are just nice people! read more