Great service, needed to replace the heel squares on several pairs of heels as well as fix a piece…read moreof leather on a Prada bag very reasonably priced and quick turnaround.

I wish I took a before photo but super happy with the work they did for me! My Tory Burch miller…read moresandal broke right at the "thong" part of the shoe, it just came right out! They were able to repair it perfectly, it looked like it had never happened! It was $30 or 35 for the repair; I can't remember exactly because I got them repaired a couple of months ago and I'm just now getting around to writing them a review! Super happy with the job they did for me.

consistently amazing work on my shoes. he can bring back to like-new condition on just about…read moreanything.

Benny is very Customer service oriented and so helpful. Would recommend him. Nice guyread more

Does beautiful work and I would highly recommend for any shoes, purses and leather goods that might…read moreneed some care. He specializes in high end but he repaired a simple leather purse that I loved too.. made it even better than how I bought it.

He fixed my beautiful shoes and put new red forever bottoms on…read more Looks brand new and also fixed my husband's alligator cowboy boots where the leather was worn. You can't even tell.

RUN don't walk to this business. The quality of the work is outstanding and their customer service…read moreis a definite differentiator. They deliver when promised and they exceed the customer's expectations for what the repaired item might look like. I took an unusual colored Telfar bag to have its straps shortened. I got it back yesterday and was shocked that I could not tell how they made such an invisible alteration...and I'm real picky! This is the second set of work they've done for me and there will be a third and ongoing as the need arises (despite the 25 minute drive).

My Samsonite carry on luggage zipper broke. I really didn't have it very long. I got a quote of…read more$25-$30 dollars to have the zipper fixed. It seemed high until I found out it would be $200 to replace my luggage. I dropped it off on a Tuesday and it was ready the next Tuesday. Definitely would recommend them.

I just had my third pair of boots get new soles here and it's perfect as always. (Ready within 1…read moreday) I dance frequently and wear holes through my cowgirl boots. The new soles Tony's shoe repair put on my boots have lasted longer than the soles my boots came with. April 2023 was when I had those first 2 pairs of boots done and the soles are still holding up great even with all the hours of dancing I do each week. I highly recommend Tony's shoe repair! Will always be my go-to spot to get my boots fixed up.

Tony's did a great job repairing my leather purse. I had the zipper replaced somewhere else, and it…read morewas already separating from where attached to the bag. Tony's fixed it same day at a very reasonable price. Very friendly service and I'm optimistic that I will be able to continue using the bag for many years.

Very nice people. Fixed my 6 year old son's stuffed animal that he's had since he was a baby.read more

Tony was so great! He cleaned up my high heel and replaced the tips for me and they look amazing! I…read moredidn't expect them to be done so quickly!

My shoe repair was completed in just one day, and the craftsmanship far exceeded my expectations…read more The attention to detail and quality of work were outstanding. I highly recommend their services and will absolutely return for future repairs. Anthony P.

I brought some Frye boots in to be resoled. Went from a destroyed gum sole to vibram. They did an…read moreexcellent job with a quick turnaround. My new first stop for any shoe or boot related work.

Arcadia Dry Cleaners does not stand by their work. Look at the lower-rated reviews and trust them…read more They ruined a beautiful structured blazer with shoulder pads and a full lining, and they have refused not only to speak with me, but to inspect the damage in person. Even more bizarrely, when I called on 6/18 after returning from my trip to inform them that the blazer was still unwearable, with flattened shoulder pads and visible distortion, the manager, R, said she would "look at the cameras" and speak to the owners. Huh? I was shocked by that response. I was reporting damage to a garment, not making some suspicious claim that required surveillance footage of me dropping it off. No one ever called me back. And I have plenty of pics pre-damage. When I called again on 6/23 to follow up because I had not received a return call, R mocked the way I spoke and the tone of my voice(!!!), spoke over me, laughed, and offered only a refund of the dry-cleaning fee. I have never heard of a dry cleaner refusing to even inspect an item when a customer reports damage, or refusing to discuss repair options. I brought the blazer to them twice. It had been tried on multiple times for a formal event in CT, including with my 79-year-old mother, and including just two days before I first brought it in. It fit perfectly, and I was obsessed with it. I have plenty of photos from trying on outfits that show the condition and fit before it was cleaned, damaged, and improperly pressed by Arcadia Cleaners. After the first dry cleaning, the blazer came back visibly damaged, sloppily pressed, and highly distorted. I have a full video documenting the shocking condition and have attached photos to this review. There were lines all over the lining, the seams were not straight, the lining had odd dots, folds, and dents, the pockets were sagging very low, and the shoulder pads -- which gave the garment its beautiful structure -- were oddly pressed flat. When they re-did the cleaning, they at least pressed the lining flat, but the shoulder pads came back even flatter. But the structure, flow and shaping was ruined as can be seen clearly in the before and after pic. This was pressed flat as if it were a dress or a shirt, and it drastically changed the shape of the garment. For some reason, Arcadia Cleaners has not even looked at the blazer to see if it can be fixed. R, the manager, essentially laughed at me today which is not how I expect anyone to treat anyone, and certainly not in a local service business. I am deeply uncomfortable with how dismissive and hostile the response has been. As a member of a minority group, I cannot ignore how I was mocked and treated, especially given their refusal to engage with me respectfully and reasonably, or even look at the item and photos. Whatever the reason, the handling of this situation has been unacceptable. I will be visiting a tailor for an estimate to restore the blazer to the condition it was in before Arcadia Cleaners ruined it, and I will continue pursuing this. I would not trust Arcadia Cleaners with anything -- and certainly not structured, vintage, tailored, lined, delicate, or valuable clothing. Trust the feeling you get when you walk in, look at the types of garments they have hanging up, and notice your interactions with employees who seem to be new and not well trained, which is clearly demonstrated by their work and my continued unprofessional interactions with them. Even the woman checking me in made an error and then couldn't tell me how much the dry cleaning would be. This is how Arcadia Dry Cleaners seems to be choosing to run their business and engage with their customers and community. A dry cleaner should stand behind its work, and be competent to clean and press a lined blazer with shoulder pads. Arcadia Dry Cleaners does not.

Removed the stains I couldn't get out. Love this place, gam gam approved…read more Arcadia DC saved the wedding so gam could be her self. Will be back

Accommodating service, period. Just an overall great experience in that I needed my bag repair…read moredone in one day because I am returning back east. He performed the repair while I waited.

My husband dropped off a belt 3-4 weeks ago. It was a little too long so he wanted to have it…read moreshortened. He was told he'd receive a call when it's ready. Fast forward 4 weeks later and still no call. He stopped by there today and was told it'll be ready in 5 minutes. The woman quotes a price of $25 off the top of her head. Mind you, the work on the belt was good but $25 to simply shorten a belt AND they never even called to tell him it was ready. Now we know why they didn't call because it wasn't ready. She did the work when he came to pick it up. Good customer service isn't just about doing the actual work, it's also how you treat your customers.