He fixed my beautiful shoes and put new red forever bottoms on…read more Looks brand new and also fixed my husband's alligator cowboy boots where the leather was worn. You can't even tell.

Does beautiful work and I would highly recommend for any shoes, purses and leather goods that might…read moreneed some care. He specializes in high end but he repaired a simple leather purse that I loved too.. made it even better than how I bought it.

Back in Seattle, it was really hard for me to find a place that did shoe repairs near to where I…read morelived. Here in Phoenix, The Leatherman was right down the street. However, there were no kinds of reviews on it, so I didn't know what to expect. I ended up being very pleasantly surprised. This is a real nice place, run by a very nice couple who did an amazing job on a pair of shoes I brought in - the worn shoes I brought in look like new. Better than new, even. Great service all-around. I highly recommend The Leatherman if you need some shoe work done.

The lady I talked to was nice and they were able to save my girlfriend's boots…read more I've never had shoes fixed/repaired, so I can't really say if the cost was fair. But, it was $65 to add sole back to the bottom of her boots. Figured they cost $200+ brand new, why not? Here are my gripes: 1. Told two weeks, took 3 and I had to call them to find out. When I did, I got the excuse answer of, "he's finishing them up". They called me 3 days later to say they were finished. Just be honest, I said no rush anyway. 2. They don't take cards. I can understand this 20 years ago, but it's not hard or difficult, and it's located in a sketchy, broke down neighborhood with no ATMs to be found. Who carries cash nowadays? 3. When I went to pick them up, they were in the back and not up front, with trees in the boots, ready for presentation. Just lying on some table in the back. 4. The boots originally had a "wooden" looking sole (no idea how to really describe it). But the color contrasted the black boot. What they replaced it with was a black rubber heal and a wooden (I guess) "half sole" (what she described it to be), which was then painted black. Needless to say, the "style" of the boot has been changed and it does not look better. Also, the glue or whatever they used to attach this stuff with, was just painted over. The finishing on it is amateur. It's like they didn't even care to try to impress us. Sure, the boots don't have cracked soles anymore, but they now look like some thrift store garbage find that was repaired by some DIY hack. I mean, I would have done it myself if this was the result I could expect. Nice old "mom and pop" shop, and what the service / shop environment they provide is a dying breed. I'd love to say something nicer, and surely there are plenty of happy customers. Why these boots came out worse, who knows.

Suren is the name of the owner and he is amazing. Top notch service as always, he always fixes my…read moreshoes and cleans them when needed! Last time I brought shoes that my dog completely chewed on and ruined them by Suren made it look like new all over again! Definitely recommend this place

Sometimes you just have a pair of shoes that you love so much, you keep getting the soles or heels…read morereplaced. I have a pair of classic Joan & David black pump, suede that is so comfortable that I think I've had them for over 15 years and I just keep replacing the heels. This time I took them to Paradise Family Shoe Repair. The place is on the SE corner of Tatum & Thunderbird. Place is super clean and the guy very friendly. He charged me $15 to replace the heels and an additional $25 to add some super tough rubber sole to the leather soles of my heels. When I got the shoes back, I was impressed by how well replaced the heels were and I am very happy with the super tough rubber soles that were still comfortable because I know my classic black pumps will probably now last me another 20 years. The best part? My black suede was looking a little worn and he sprayed a product call Suede Renew on the pumps (at no additional charge!!) and my shoes came back looking brand new. He told me I would be impressed by the work he does with my shoes and I have to write that he's right!

While I don't do a lot of dry cleaning, I've visited Tatum Cleaners five or so times. Located in a…read moreshopping center right next to Wingstop, a Japanese omakase restaurant, and an Italian ice spot, there's plenty of free parking. First off, the process they use is simple and efficient. I've never had to wait long in line to drop off my stuff, and they'll shoot you a text when it's ready for pickup. I similarly have never had to wait long to pick up my clothes. I've mostly been to Tatum Cleaners for button-up dress shirts and blazers. And once to clean a rug. The amount of time it takes them to take care of business is reasonable, and the prices are reasonable. I've never ran into any issues. That's the type of experience you look for at a dry cleaners.

The cost for alterations were outrageous. $73 dollars to shorten a casual dress and take in an…read moreupper back area to tighten the fit. 2 pairs of casual stretch pants hem shortening $23 each. $13 to reattach a belt strap.. $13 to sew straight line about 4 inches long where the threads looseened on a tank top. By the way the pants were purchased at Walmart and cost less than $15 each. What is an environmental fee, I was charged $9.98 for that. My entire bill came to $176.37 ARE THEY CRAZY? A year ago in Illinois I paid $10 per pair of jeans to shorten the hem length. No environmental fees. I could've replaced my old kenmore sewing machine for alot less and did the work myself. Live and learn. By the way the alteration costs aren't even disclosed on their website.

Goodbye clinky nail-to-concrete annoyingness of broken heels! This place is a Godsend!!! It never…read morefails that every single pair of shoes I have (I only wear high heels) somehow always loses one of its heels and I end up walking on the nail. It's been so frustrating trying to find a good place to fix my heels for a good price. While out and about today, my mom says "hey, wanna get your boots fixed?" As much as I love being heard walking from a mile away due to my clinking, I figured it was time to get them fixed. She calls Markel's and they say they can fix my boots -- but one slight problem -- I was wearing them. Well, we get to the shop, walk in, and I asked how quickly my boots could be fixed, since I was wearing them. I'm told to take a seat, give the gentleman my boots, and relax for a bit. The gentleman takes my shoes back, and -- kid you not -- fixed them and gave them back within 5 minutes! Not only was I amazed as his quick turnaround, but the quality of the work was superb! I am extremely pleased with Markel's! The quality of work, the quick turnaround, and pricing can't be beat (and believe me, I've tried to find a place to fix my heels at a reasonable price). I walked out absolutely impressed, and I promised I'd bring back ALL my heels; so if you need your shoes fixed, I highly suggest you go here before I do -- 'cause they will have their work cut out for them once I drop off all my shoes! Highly highly recommend!!! Oh, and they do much more than just fix shoes; they fix luggages, do alterations, dry cleaning, etc.

Markel is great, very skilled and knowledgeable. Only reason I stopped coming here is because I…read moremoved to Washington.

I brought some Frye boots in to be resoled. Went from a destroyed gum sole to vibram. They did an…read moreexcellent job with a quick turnaround. My new first stop for any shoe or boot related work.

Excelente service I drop my shoe and 2 hours later it was done, and he even clean and polished themread more

Came in there looking for a custom belt and he took care of it right there didn't have to wait longread more

One man shoe and leather repair shop and he's knowledgeable, helpful and kind. Great reviews for a…read morereason. Definitely recommend. Will be coming back.