This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

The manager Akskay is running this store like every UPS store should be run. It's organized and…read morethings always go smoothly. The staff are very friendly and helpful. I travel a distance just to go to this specific UPS store and never have any regrets. Thank you!!!

Terrible service. I asked a simple question without answers. Then, they proceeded to move onto the…read morenext customer. Screw these guys. They suck!

I've been doing business with Sarasota Pack and Ship for many years. Always friendly and they go…read moreout of their way to assist in any way they can. I highly recommend this business for all your mail and shipping needs!

When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Came in for notary. As usual I have my kids in tow so was worried they'll get into things in the…read morestore. The staff got the little ones entertained. My son loves machines so he basically stood enthralled in front of the huge printer. At one point he walked over the side where he can see the mechanics at work. He was in awe. One of the ladies handed all three with a super cool color wheel markers while I was doing the paper work. Service was quick, 2 notaries cost 15.00. Not bad at all. We were out the door in 15 min.

Quick process to return a TicTok purchase , unfortunately the shipping center is not close to my…read morehous

I have mixed feelings about my experience at this FedEx location. I arrived in Sarasota on Thursday…read morefor my wedding, which was on Sunday, and had placed a couple of print orders in advance to pick up upon arrival. Bridal Shower Recipe Cards (25 count): Earlier in the week, I ordered these online for in-store pickup. When I arrived and reviewed the prints, I noticed the color was off--the light ivory background didn't show up properly. A young blonde woman at the counter was very helpful and kindly reprinted them on ivory paper, which looked much better. I really appreciated her attentiveness and willingness to fix the issue. Bridal Shower Menus (25 count): I had also ordered a stack of menus via Canva to be printed at FedEx. It appears someone at a FedEx location in Chicago may have printed them on the wrong paper, as I had placed a similar order the week before for my rehearsal dinner and had no issues. The Sarasota team offered to reprint them on ivory paper if I adjusted the size slightly, which I did. I emailed the new version on Friday night, and they had it ready by Saturday morning. My biggest concern was the lack of communication and continuity between staff members. I had to go into the store in person just to confirm when my order would be printed, as I wasn't getting updates. When a family member went to pick up the menus on my behalf, they were unexpectedly asked to pay--despite the fact that I had already spoken to a staff member (a man, specifically) who had agreed to reprint them at no charge due to the earlier error. It became clear that there were no internal notes or communication from day to day. My uncle ended up handing back the original prints, and was told by an employee that they "didn't have time to argue today," which felt unprofessional and dismissive. I am an architect/interior designer so I am used to printing design boards a lot and using color codes. Review 1/2

The day I was there I received terrible service. If you don't want to work there go somewhere else,…read morelife is too short to be miserable. Of course a lot to choose from and you can get some deals if you look. Value and service don't always blend.

Oh well time to take my printing out of here. Now they're…read moresurcharging Express printing in case you want to wait for it. Regular rewards member not happy. Bad enough we pay more per sheet then Office Depot now a surcharge.. No big thing...

Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

Amazing new ownership that knows how to treat the customer with utmost respect and integrity…read more Appreciate your service and commitment to the Sarasota community.

I choose the one day print option on 2/9 at 3:45pm and they are now telling me they won't be ready…read moreuntil 2/10 at 8:30 pm. Zero customer service.

I see so many negative reviews about this store, and I wanted to share two very positive recent…read moreexperiences with Staples printing. On one occasion a couple of months ago, I consulted with the sales person, who was very helpful and courteous, and actually reprinted for me when my layout was incorrect. On a more recent one, again the sales person (the same one) helped me avoid a mis-print, and the quality of the print was excellent. When I picked up my print job, a couple of other sales associates helped me, and they could not have been nicer or more patient. The store may be tired, but the associates and the quality of their work shines through.

This is the "Go To" UPS Store. They are service with a smile. I was in yesterday and Holly helped…read moreme ship at least five different items. I thanked her for being so easygoing and patient with me and her response was awesome, "We're a team, right!" How do you beat that!

Needed one small piece of tape to drop off an Amazon package. One piece…read more The charge? $2. For a franchise trying to attract customers, this seems like a missed opportunity. A few cents of tape could have earned goodwill and future business. Instead, I was turned away and will gladly take my business elsewhere. Really disappointing customer experience over something so small.

This is by far the best UPS store in Sarasota. Every employee is capable and efficient. I have…read moretrusted them with all types of packages. They are the excellent at assisting me in packing very fragile items and I trust them monthly to make shipments all over the country. The staff and owner are so friendly and because of that, I drive a little further to ship with them.

Had 3 medium sized paintings shipped and it has to be the best job I've ever seen! Shop the…read moreSarasota auctions with confidence as this shipper is FANTASTIC! well done! and many thanks!