Sarasota pack and ship is a wonderful place to mail your packages! I have a iPad that I have often…read morebrought in when my printer is not working and Debbie and her helpers have helped me numerous times to get my packages mailed! They are a dedicated and professional team who are always going above and beyond to get your packages mailed.

Terrible service. I asked a simple question without answers. Then, they proceeded to move onto the…read morenext customer. Screw these guys. They suck!

When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Quick process to return a TicTok purchase , unfortunately the shipping center is not close to my…read morehous

I have mixed feelings about my experience at this FedEx location. I arrived in Sarasota on Thursday…read morefor my wedding, which was on Sunday, and had placed a couple of print orders in advance to pick up upon arrival. Bridal Shower Recipe Cards (25 count): Earlier in the week, I ordered these online for in-store pickup. When I arrived and reviewed the prints, I noticed the color was off--the light ivory background didn't show up properly. A young blonde woman at the counter was very helpful and kindly reprinted them on ivory paper, which looked much better. I really appreciated her attentiveness and willingness to fix the issue. Bridal Shower Menus (25 count): I had also ordered a stack of menus via Canva to be printed at FedEx. It appears someone at a FedEx location in Chicago may have printed them on the wrong paper, as I had placed a similar order the week before for my rehearsal dinner and had no issues. The Sarasota team offered to reprint them on ivory paper if I adjusted the size slightly, which I did. I emailed the new version on Friday night, and they had it ready by Saturday morning. My biggest concern was the lack of communication and continuity between staff members. I had to go into the store in person just to confirm when my order would be printed, as I wasn't getting updates. When a family member went to pick up the menus on my behalf, they were unexpectedly asked to pay--despite the fact that I had already spoken to a staff member (a man, specifically) who had agreed to reprint them at no charge due to the earlier error. It became clear that there were no internal notes or communication from day to day. My uncle ended up handing back the original prints, and was told by an employee that they "didn't have time to argue today," which felt unprofessional and dismissive. I am an architect/interior designer so I am used to printing design boards a lot and using color codes. Review 1/2

The day I was there I received terrible service. If you don't want to work there go somewhere else,…read morelife is too short to be miserable. Of course a lot to choose from and you can get some deals if you look. Value and service don't always blend.

Oh well time to take my printing out of here. Now they're…read moresurcharging Express printing in case you want to wait for it. Regular rewards member not happy. Bad enough we pay more per sheet then Office Depot now a surcharge.. No big thing...

Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

Amazing new ownership that knows how to treat the customer with utmost respect and integrity…read more Appreciate your service and commitment to the Sarasota community.

I choose the one day print option on 2/9 at 3:45pm and they are now telling me they won't be ready…read moreuntil 2/10 at 8:30 pm. Zero customer service.

I've been at Staples for HOURS today. 1. The people who work here are nice but their equipment and…read moreskills are lacking. 2. They have been without a business card cutter for weeks now so they are cutting cards with a laser which is taking forever especially considering they have had to remake my cards numerous times today because the first time the font didn't show the rest of the times the cards were misaligned. Finally I agreed just to have the front made not the back of the card. All of this took almost SIX hours of my day and driving back and forth. I have to have business cards for an event tomorrow - they look super cruddy. I could have purchased ink and cards and done it myself better in hind site or had another store create them. I'm exhausted and still have lots of things to do before my flight tomorrow. This was very inconvenient. Also way under staffed!! Give employees what they need so they can be the best for your customers.

This is the "Go To" UPS Store. They are service with a smile. I was in yesterday and Holly helped…read moreme ship at least five different items. I thanked her for being so easygoing and patient with me and her response was awesome, "We're a team, right!" How do you beat that!

Needed one small piece of tape to drop off an Amazon package. One piece…read more The charge? $2. For a franchise trying to attract customers, this seems like a missed opportunity. A few cents of tape could have earned goodwill and future business. Instead, I was turned away and will gladly take my business elsewhere. Really disappointing customer experience over something so small.