Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.

This place is great! Everyone is always so helpful and I appreciate services they offer!…read moreParticularly JR, he's a rockstar!

They post that they provide USPS services. BUT they tried to charge me $22.+ for a small package,…read moreand the USPS Ground Advantage price is $7.84. Agent said "that's what the system shows me". Postnet is screwing the customer! USPS should sanction Postnet! Further, in the past a few times I tried them for a Fedex shipment. They post that they provide Fedex services. Again, here, they do not provide me with Fedex boxes, but a true Fedex office does. And they charge more for a shipment than a true Fedex office does. Screwing the customer. Fedex should sanction Postnet!

I see so many negative reviews about this store, and I wanted to share two very positive recent…read moreexperiences with Staples printing. On one occasion a couple of months ago, I consulted with the sales person, who was very helpful and courteous, and actually reprinted for me when my layout was incorrect. On a more recent one, again the sales person (the same one) helped me avoid a mis-print, and the quality of the print was excellent. When I picked up my print job, a couple of other sales associates helped me, and they could not have been nicer or more patient. The store may be tired, but the associates and the quality of their work shines through.

I have shopped at the Staples on University Parkway in Manatee County Florida for many years…read moreusually being able to get what I need. Today I went there after not being there for some time and was absolutely disgusted. Where there used to be office furniture there were big bins of $.50 old clothes!! Most popular office supplies were non existent. The aisles that used to have all the newest most popular printers contained only a few printers and no ink available for them. There were boxes blocking the way to the printing and copying counter and worst of all, about 1/3 of the store is now a party supply area. Even the employees that I questioned about this said it is awful and that whoever runs the part supply area is consistently complaining about Staples items being in their way. Seriously???? What gives? Is this what all Staples stores are turning into? If so, do the area a favor and close the store!! Goodwill stores and Thrift stores are nicer. Warning to anyone who hasn't been there in awhile. . .save your time and don't bother!!! K. Teel, Sarasota

Wonderfull service, excellent quality. Im very happy with this company. All the team very kind…read moreand helping with all my questions and requirements. Very good job. Excellente job. Highly recommend.

They do an excellent job, and the customer service is spectacular. Always clear, always…read moreattentive!!! Thank you. Merry Christmas

I was honestly shocked to see how low the rating is for this location because I have had nothing…read morebut amazing experiences here! Every single time I walk in, the employees are smiling, friendly, welcoming, and genuinely kind. It's honestly so refreshing to walk into a business where people are happy to help you and make you feel welcome. I genuinely wish this UPS Store were closer to my house! I actually save up the things I need to ship or return just so I can bring them to this location instead of going somewhere closer. That alone should say how great this place is! A little kindness and a smile can go such a long way, and this team truly gets that. I don't usually go out of my way to leave reviews, but they absolutely deserve the recognition. Hands down, the best UPS Store I've ever been to! Keep doing what you're doing because it does not go unnoticed!

A frequently used UPS franchise store moniker stated, 'Your Satisfaction Is Our Priority'…read more.. obviously NOT SO! I lost $2000+ my time. I went to the University Park UPS Store to have a package sent to Chicago. Once inspected by an employee it was determined that my product needed to be re-packed. When we accompanied an employee into the back room, it was determined that my original hard-sided luggage would have to be reused as they did not have a proper sized box to use. We assisted in removing my old packaging material and helped wrap my computer in bubble wrap. When asked, the employee said that 'this should be good enough'. My Business Partner was actually on a video conference with us at the time, witnessing\hearing the comments and visual activity. While my product was being repackaged, we witnessed a second employee dispose of the original packaging. When the package arrived at it's finally destination damaged, I immediately filed a claim and was denied once the claim was investigated by their insurance company. They said that UPS packing standards had not been met despite my insisting employee involvement which the store did not charge me for. Correct me if I am wrong, but If they don't charge me for work they complete, that's on them, not me! I was told to take a claim up with the store! On 7/3/26 I did just that. Once I explained the situation, the University Park store owner Joe Clarke berated me and swore at me on the phone (an employee did the same on a subsequent call). He called me and my (2) witness' liars and swore at me (including the 'F' Word) as I had stated to the insurance company that the store had assisted in re-packaging and shipping. Joe Clarke said that he reviewed camera footage from 4 security cameras which showed no such assistance. When asked to share the footage to prove that they did not help, Joe Clarke hung up on me. Had he shared footage and proven me wrong, I would have accepted that. My loss stands at $2000+ hours of my time. I had even bought supplemental insurance not trusting UPS. After reading many of his store's reviews, I see that this is a repetitive pattern which includes rude employees and poor service. DO NOT WORK WITH THIS LOCATION! THERE IS A GOOD LOCATION LIKE BRADENTON ON 70 & LAKEWOOD RANCH BLVD.

Bill & Janet at H&K are wonderful to work with. Each job they have done has been on time, and of…read moregreat quality. When I send a job to them I know it will be done right! They are a pleasure to work with.

I own a frame shop in Fountain Valley, CA and an item we shipped slipped and needed to be…read morereattached and handled very carefully. They did a wonderful job, and even let the client bring the art and wait while they fixed it. Highly recommend their efficient, professional and quality work!

Frame and matting were a great match for my dad's WWII Army enlistment photos. The price was…read morereasonable as well.

Great customer service! Love this store and their efficient helpful attitudes! They packed and…read moreshipped my friends wardrobe of clothes when her husband got sick and needed her clothes in Maryland. They arrived in perfect condition. Other shipments have been done well too. Glad to have them in our neighborhood. Thank you for your service.

This is a terrible UPS store, but worth a stop in for the comedic value. I came in needing 2…read morephotos for an international driver's license. $18 by the way! The 2 employees were having an argument, so I had to wait a bit for them to take a break from that. The one who agreed to take my photo decided to take a personal phone call, so I had to wait another several minutes for her to finish that. The photos came out OK.

Amazing customer service! The lady who helped me print a document today was very kind!read more

They don't mail items when they say they will. Sometimes holding items until the next day.read more