Service request for a Subzero refrigerator. Was diagnosed as "not repairable" and you need a new…read moreunit because parts are not available for the model. Got calls from their sales rep offering new refrigerator model instead of receiving a written report as promised of the issues found. As a customer I felt that service is not their priority, rather it is to up-sell new appliances. Unit was repairable and albeit it was not inexpensive to do so, it did not require us to spend thousands on a new unit. As a result I consider Clarke to have provided poor service.

We had a major issue with our refrigerator not cooling to a safe temperature, days before hosting…read moreThanksgiving and a week and a half before moving. The customer care team (Jenn and Diana) scheduled a technician (Jonathon) to come to our house the day I called. Jonathon assessed the issue and had to come back a second day. The team made sure this happened quickly, and fixed the refrigerator. They were kind, professional, and listened to the customer's issue. What a great group of employees Clarke has in these three people. I hope they know it! I highly recommend this team, and their attentiveness to resolving the issue, quickly and efficiently. Thanks for saving Thanksgiving.

Although this is a small store, I found their inventory to be of a high quality with a variety of…read morelooks to choose from. Nadya, the consultant that I worked with, was extremely knowledgeable and helpful.

From the owner: When renovating or remodeling your home's interior, you need industry experts with true experience…read moreand skill. At Signature Kitchens Baths & Floors LLC, we have been working with clients for more than four decades to bring their unique visions to life. Our family-owned business began serving Massachusetts' Metro West in 1971. Since then, we have provided the kind of professional service and personalized attention to detail that truly sets us apart. We understand that every client, every home, and every renovation is unique. That is why, from the simplest interior decoration to the most complex renovations and additions, we help you create a comfortable and signature look that lasts a lifetime.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

Pioneer took care of the glass for my shower renovation. They were amazing throughout all the…read morecraziness of my project. I highly recommend them; their service was quick, they are friendly, thorough, and they genuinely care about ensuring you are happy with the outcome.

How can you rate this place anything but 5 stars? They sell…read moreeverything for the house. Always amazing discounts available online to use at store. Great products. Enormous selection. Store is never busy which is great. Kind of hidden off the beaten path. Dangerous store if you have a budget as you want to buy everything.

I wish it could be a five star.... this is one of my favorite Bed Bath & Beyond stores…read more So this store is great, everything about the actual store, the size, the cleanliness, and the organization, as well as no lines at checkout, it's great. This is one of the best stores for selection. They always seem to have a better stock than the BB&B near my house, and always have a ton of stuff from the previous season (tons of clearance at this location!). This store is spacious and has all of the standard departments you'd find in any Bed, Bath & Beyond store. Prices are a bit on the high side, but that's evident at any BB&B location, plus service is always top notch, and with the unlimited 20% off coupons on any item (including clearance!), you just can't go wrong. Make sure to keep at least a few with you, and to sign up for in the mail catalogs and emails! Now, my only complaint is the way one of my returns was processed here. This store does need to be able to process returns without a receipt though!!! I brought in an item that I bought at another BB&B a few months ago. They took a while to try to find the item in the database and couldn't find it. All of the employees were kind, yet they said that there wasn't anything they could do about it, they did say to bring it to the store I bought it at, which I will do soon. Yet, I appreciate there help and they were super kind and friendly, so it really wasn't a big deal.

Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

I work in Milford, MA and was driving around on my lunch break yesterday when I noticed a sign for…read morea shop called Bitchie Buddha Artisan Gift & Boutique. I was immediately interested because of the name of the shop and also because I love checking out gift shops and supporting small businesses. It was towards the end of my lunch break so I didn't have the time to check it out, but went on their website and was very impressed by it so I made it a point to stop by today. The store is tucked away in a plaza with other stores so there is plenty of parking. When I entered the store, I was immediately greeted by the owner, Sharon, who was very kind, helpful, inspirational, and super down to earth. She told me the store was just opened last month so she is still in the process of getting merchandise for it. I would not have known if she didn't tell me as there were plenty of cute items available for purchase throughout the store. She gave me a little tour of the store and showed me the various different items that she had for sale without ever being pushy. She explained that she tries to sell things that are locally made which I absolutely love. We talked quite a bit and I found her journey to be very inspiring. Without having any knowledge or experience of owning and running a business, she took the risks that come along with it to follow her passion and do what it is that she loves. The store itself is very cute. The decor is clean and refreshing. She has various different items for sale including home decor, gifts, jewelry, pet items, candles, etc. Being a vegan, I was very pleased to see that she also had some vegan items for sale such as vegan leather handbags and vegan chapsticks/ lip glosses. I highly recommend this place if you are looking to buy a gift for someone or even to treat yourself. I left there with some candles and home decor. She makes her own candles which smell amazing! 5 stars!

Roxaco replaced our front steps and railing, as well as doing some structural supports for another…read morepart of the house. They did quality work for a fair price and stayed under budget. We needed some minor changes after the job was done and they fixed everything right away. I would recommend this business to other people.

From the owner: Roxaco LLC is a remodeling contractor in Milford, MA. Our remodeling services include kitchen…read moreremodeling, shower conversion, bathroom remodeling, basement refinishing & more.

Cleber Sousa from A Plus Floor Installation did such an outstanding job installing my cherry…read morehardwood floors on the first floor of my home 4 years ago, that I recently hired him to do my entire second floor (3 bedrooms and home office, including closets.) He and his helper are very hard workers. They arrived on time, cleaned up everything, and finished the job on time and on budget. I very highly recommend Cleber at A Plus Floor Installation.

Cleber and his team were very professional and easy to work with when we hired them to put in…read morehardwood floors in 3 rooms where we had carpet. We heard back from the company within minutes of requesting a quote online and he came out to our place the next day to give us the estimate because we needed the job done ASAP. We wanted to have the floors done before our move into our place and they got it done in time for our move, as promised. The quality of the work was beautiful and our rooms look great. We would definitely recommend A Plus floor installation to anyone who is looking for a professional and hard working company to transform their home!

Very responsive, I went with another service provider, but they were kind and told me to call if I…read moreneed anything again.

In replacing our Rangetop, our measurements were off and we needed someone to come out right away…read moreso we could finish the install within the week. We contact various places and Magic Touch got back to us right away and had someone out within 24 hours to cut the existing countertop, and polished it to a professional shine on site. They helped us faster than anyone else we had reached out to, the other places haven't even returned our calls yet. The counter job is completed better than we expected, and making sure that everyone was happy with the final product no matter what it took. We are so happy that they were expedient, skilled in their workmanship, and went above and beyond to make sure we were overly happy with the results. Which they really didn't need to, but speaks volumes of their high level of professionalism and care in their workmanship. This has been one of the best experience with a contractor we have had. Thank you for all of your time and effort.