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Santa Ana, CA

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ExpertMRI

4.3 (31 reviews)
Closed • 9:00 am - 5:00 pm

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17 days ago

Welcoming, courteous, and clean facility. I highly recommend. I would definitely come back to this facility again.

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5 months ago

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23 days ago

Paige was amazing, she was so compassionate made my experience amazing. Thank you, everyone was so supportive and professional.

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2 months ago

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2 months ago

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22 days ago

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3 months ago

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1 year ago

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1 year ago

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5 months ago

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7 months ago

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5 months ago

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9 months ago

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1 year ago

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5 months ago

Excellent MRI clinic! Friendly staff, professional technicians, and outstanding patient care. Highly recommended!

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1 year ago

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4 months ago

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1 year ago

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10 months ago

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1 year ago

Friendly staff. They were very conscientious re my claustrophobia for my MRI process.

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

I had a good experience there. Clean, organized, fast service. Lots of parking space too. Easy access.

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1 year ago

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1 year ago

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4 years ago

Closed and no one at the company knew about it. Terrible management and billing practices

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5 years ago

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4 years ago

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Review Highlights - ExpertMRI

“Paige was amazing, she was so compassionate made my experience amazing.”

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Advantage MRI - Santa Ana - Personal parking for MRI patients

Advantage MRI - Santa Ana

4.7(82 reviews)
4.7 mi

The staff was fantastic! The front desk: Gabby and Julie were so friendly and helpful with my…read moreinsurance. We did a three way call with my insurance because my insurance, (Meritain) blows - and they refused to give me a dollar amount of my MRI visit. I didn't want a surprise money amount that would be owed because my insurance wouldn't be helpful. They finally got to the bottom of what EXACTLY I would owe and assured me there would not be any surprise $ amount. I will update if anything is different. Chris, the MRI tech was awesome as well, completely putting my mind at ease, updating me frequently through the dreaded MRI which helped calm my nerves. The office was efficient, ran on time, immaculate, clean, and organized. The special note of this office which I appreciate - I was given a single rose as I was leaving my appointment as a "thank you for having your MRI done with us today." Nice touch.

Although injuries are no fun, Advantage MRI sure knows how to make you feel better. I called to get…read morean MRI on my torn bicep and shoulder bursitis. They were able to get me same day appointment. Everything went so smoothly from the appointment, to the procedure, and the results. It's always the little things, and Advantage MRI is big at giving kind gestures. They have a designated parking spot for their MRI patients, so you are able to walk right in. The procedure is done so smoothly, and they not only give you a disk right away, they also give you flowers. And even better, they are able to give you your result within 24 hours. Thank you for turning a stressful situation into a lesser one. Anytime I need MRI in the future, I hope to come back here. And I highly recommend for others in need.

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Advantage MRI - Santa Ana - Image disk and rose from Advantage MRI

Image disk and rose from Advantage MRI

Advantage MRI - Santa Ana
Advantage MRI - Santa Ana - Information about how persistent this company is to confirm appointment

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Information about how persistent this company is to confirm appointment

Newport Diagnostic Center - Medial meniscus tear

Newport Diagnostic Center

4.7(783 reviews)
5.8 mi

TL;DR: Overall, a quick, straightforward and pleasant experience that was much beyond all my…read moreexpectations. The entire process was simple and the customer service was top-notch. I would not mind coming back to this place again for all my future imaging diagnostic exams even though it's ~15 minutes further away from another facility that is closer to my home as I believe that it's worth the drive. I was actualy a bit anxious beforehand because of the MRI test but all the staffs over here had made the experience more bearable and comfortable... so a big thank you to all of you. Highly recommended! Great facility with wonderful customer service. Note, this place has a gated parking lot but the ticket is stamped and fees are voided afterwards by the facility. The receptionists at the front desk were pleasant, courteous, friendly and respectful. I requested some water to get hydrated before the MRI scan and one of the receptionists went to the back office to get me a fresh and chilled cup of water immediately, he also offered me two more refills with a smile and told me to not hesitate to let him know if I'd need more. Shortly after, a technician came out and took me to the back room for the scan. She was also very courteous, professional, knowledgeable and reassuring as well. I looked around the room and noticed that the humongous MRI machine was from GE, looked fairly new and sophisticated. My orthopaedic doctor did recommend me this place because of the quality of the imaging results so I was confident that the equipment would be up to date, of high quality, and precise. Before sliding me into the tube, the technician tucked me in with a warm throw and asked me what kind of music I'd like to hear so I told her maybe some rocks... and she asked "classic rocks?", "sure", and there we go. When "Start Me Up" by the Rolling Stones started to resonate in the headset, the scanning process began and lasted about 20 minutes or so... Upon completion, I went up to the second floor to get a CD of the images and was greeted by two other friendly receptionists who took care of my request immediately. Within ~10 minutes or so, the CD was ready and one of the receptionists took the time to explain and provide me the instructions how to also download the images from online as well, with a smile... :)

I can't believe of all the fake reviews posted on social platforms and google for this horrible…read morebusiness. I have tried multiple times contacting this company to get a MRI scheduled, but after 4+ days or unsuccessful tries, i have given up. I must say this company is a fraud, employs the most unprofessional, incompetent people who care less about patients and have zero courtesy. Good luck trying to get a hold of a live person or speaking to their incompetent staff. I contacted their billing first to check if they took my ppo which one person responded and assured me but provided another number to contact for scheduling. This is my 4-5 times i have called this terrible business and left messages for a woman named Diana who supposedly the scheduling director. Wow! Zero response and i must say i am disgusted by her and this company! Don't waste your time with these clowns

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Newport Diagnostic Center
Newport Diagnostic Center - Nice entrance to 2nd fl for Mammo area.   They have elevator too.

Nice entrance to 2nd fl for Mammo area. They have elevator too.

Newport Diagnostic Center

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ExpertMRI - diagnosticimaging - Updated October 2026

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