A woman answered the phone who barely could speak English. I spent about five-minutes trying to ascertain just what the hell she was trying ask me. I became frustrated and asked to speak to someone else; She refused; Very unprofessional behavior. In the illustrious words of Sweet Brown: Ain't nobody got time for that. read more

Amazing customer service. Reliable and trustworthy doctors and receptionist especially Ms.Evie and Ms.Caroline. Thank you for taking such a great care of us. read more

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I have had a lot of injuries in my lifetime and had to get a lot of imaging done. This place by far provides top-notch diagnostic services to its clients. The staff is professional, knowledgeable, and compassionate, making the entire MRI experience as comfortable and stress-free as possible. A huge plus is the place is super clean!! The facility is equipped with state-of-the-art technology and equipment, ensuring that every patient receives accurate and reliable results. The imaging process is quick and efficient, with minimal wait times, and the staff is always on hand to answer any questions or concerns. read more

Wanted to say thank you to Top Imaging Center (@topimagingcenter), Andrew and Caroline for being able to still treat me on their day off for my/an emergency/ urgent request, where I had a hit and run case (my car completely totaled) on me and needed to have an X-Ray or CT Scan service done to provide back to my attorney on the same day. Both Andrew and Caroline were extremely patient, professional, and knowledgeable on how to handle my situation, giving great consultative advice and tips after seeing the report results on how I can ensure my joints, muscles, and bodily impacted areas are able to be maintained in its best possible condition. The location for Top Imaging Center was very clean, comfortable, organized, and welcoming for me being a first timer at that type of facility. I want to also thank my chiropractor, Dr. Franchesca Nguyen, D.C. (@ocliveactive) for referring Top Imaging Center to me (at a very urgent last minute) as well. Highly recommend both Top Imaging Center and Dr. Franchesca Nguyen, D.C. for their urgent/non urgent X-Ray/ CT Scan, and chiropractic services around the all of OC area. read more

I am writing this review from my wife's yelp page as I can't remember the last time I left a review on yelp. I am in the medical field so I am pretty familiar with imaging centers. This imaging center is really as good as it gets. I needed an MRI and most waits were quite long. I called one night after hours and ended up speaking to a staff member there who was nice enough to take my information, and start the authorization process after checking on my insurance. He called me the next day, and I had an appointment the following morning. This was a super clean facility, and it was an open MRI if you were to have any difficulty with the closed one. I had a reading done in a day and had just excellent service. I had a question on the reading, and I was able to get some clarification immediately. They have xray and ultrasound there as well. I will make it a point to go there for any studies that I or my family members need. read more

Amazing service! I don't usually leave reviews and especially not at medical facilities but I just HAD to . Caroline and her medical staff were extremely professional and courteous. I came in with an imaging order from my PCP and expected to wait in the lobby for at least an hour. I was brought back IMMEDIATELY. The radiology tech was gentle, and my X-Ray report came back quickly. I was in and out in a heartbeat. Big shoutout to everybody who works here, you all are wonderful! read more

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The staff scheduled an MRI for me immediately. They use an Open MRI , which is fantastic. The Closed MRIs are cramped and feel like a coffin. The entire team was thorough, professional, and compassionate. These qualities were very comforting during a stressful period of trying to rule out a scary diagnosis. I highly recommend Top Imaging Center. read more

Quick and easy! The whole process was very streamlined with appointments, insurance, and getting my results! Didn't have to follow up, the whole team was on it. Thanks Andy for exceptional customer service! read more

Got a MRI done here and the staff were good, place was clean, and price was affordable. The owner Andrew was super nice and easy to work with. Would recommend read more

My family and I were visiting the area and were looking to see if we could get our son's MRI done while here. We called several imaging places but had no such luck. We left a message with Top Imaging Center and were called back within minutes by the owner who was out of the office but did everything in his power to accommodate us. Not only were they able to make us an appointment quickly, the whole experience was top notch. From the welcome water and Wi-Fi code from the front desk attendant, to the friendly imaging technician who made my son feel comfortable during this first time experience, to the owner coming to introduce himself. They got our imaging done quickly and got us on with our vacation. Our doctor has since read the MRI they sent over and my son is on the road to recover. I can't recommend this place more! I hope we don't need more imaging soon, but if we do, we are happy to come back here again! read more

Easy to set up appointment or reschedule. The front desk lady is super helpful and gets things done. The most affordable price in town for MRI without contrast for cervical spine!! The result cones out super quick also highly recommended read more

I was referred here by my physician. Upon arriving I was greeted by the technician Caroline . She was very professional and made me feel very comfortable. She took her time to explain to me what was happening & was very thorough. The atmosphere was like going to a spa more than a MRI medical facility. I give it 5 stars for a great all experience and they were fast on getting your results!. read more

This is my first time reviewing a health provider but I felt people need to know about this place. I messaged through Yelp and they responded almost instantly. I needed an MRI of my knee and was able to get an appointment next day! I was also pleased they had an Open MRI because I hate going into the tube type MRIs. Very clean facility, friendly and professional staff, and overall pleasant experience, I would highly recommend! read more

I've been to Top Imaging twice and I've had very good experiences both times. Once for an ultrasound and another time for an MRI. The staff are friendly and professional. Their offices are nice and clean. Juli is super sweet, personable and great at communicating. She was very helpful with any questions I may have. I will definitely use them again if I ever need to. Highly recommended! read more

I recently got a small injury on my left shoulder from playing a little bit too rough on the football field. I felt like my shoulder was dislocated so I stopped by the nearest imaging center to get an X-Ray picture taken of. I explained the whole situation to Caroline, one of the supervisor that was working there that day and her team of staff immediately got to work. She did a great job explaining the whole procedure and how much was out of the door while getting everything set up for me. She wasted no time because I was in a lot of pain. Luckily, everything came back with good news because nothing was broken or dislocated. Doctor did an exceptional job on explaining what I need to do moving forward to help reduce the pain that I was experiencing. For that, I am forever grateful for you guys. I would give you a 10 stars if I could but I guess 5 would do for now. read more

I called in the evening around 8pm and the owner picked up! I told him I needed a MRI on my right knee and we talked about the process and I came in the next day at 10am. Immediately after the 30min MRI I was able to consult with the Dr via zoom as he viewed the images on the big screen. Great experience! read more

This is an important message for those who read Karmela M.'s review dated 3/13/19. 1. Karmela M. is not in our system. She never came to our facility for MRI. 2. I am, Rose and I am the Director of Finance Dept. at Top Imaging Center, I work in the back office and I am not involved in patient care. 3. This is a platform to help the consumers to get better ideas about the service the business entity provides. 4. This is not a platform to lash at someone or to commit Defamation of Character on someone you don't even personally know. So, Karmela M! If I were you, I would remove your unhelpful comment from this platform. read more

Best service from Rose Gonzalez, it's amazing to see people love their place of work and the best way we can see that is how we are treated and received. Thank you Rose for having a heart of gold. God bless you! Highly recommend this location to all! Great service, clean facility, easy to locate! read more

I came in for a MRI and I met this energetic, professional and friendly guy name Issac. He was very attentive and knowledgeable! I will recommend coming to Top imaging center if you are looking for a clean professional office to have your MRI done! Thank you Issac for the best experience I could of ever had! read more

I was recently in an accident and have been back and forth to many health services providers. The wait time, combined with the hassle of scheduling appointments and patient care at a lot of facilities is exhausting. Top Imaging Center has been nothing but helpful during this very difficult time. I had the pleasure of being their patient in the last month, they were all very cordial, and the facility was very clean and sanitary. Issac, my MRI technician was very efficient, not to mention how nice and patient he was. He was very helpful and took the time to answer all my questions in a way that I could understand. Juli, the facility director, was very nice from the minute I walked in. I also had the pleasure of speaking to Ms. Rose Gonzales in regards to my billing concerns, which was one of my main worries coming in, being that this is the first time I have ever been in any kind of accident, she was able to break financial matters down to me, for my own peace of mind. Overall I would definitely recommend their services to any of my friends and family in a heart beat. read more

Hole in the wall place but staff is nice to deal with. Needed an MRI CD made for my orthopedic doctor, they made me the CD within 10-15 minutes, called to informed me about the pick up. Easy to deal with, I don't mind coming back here when it's needed. Parking is cool, not so much traffic in and out of the place. The plus side, I always avoid Bolsa Westminster area at all cost!!! read more

Customer service was superb. Love coming to them. They are very understanding about my situation and very caring. I recommend this place.

Friendly staff. Office was clean. The area outside of the building is a little run down, but once you get inside the office, it's nice. Highly recommend this place. They get the job done, which is all that matters. read more

I just had my first MRI ever and thanks to Top imaging center and it's professional friendly very informative staff it turned out to be a pleasant experience, the mri technologist that helped me out was Isaac villagomez he answered all my questions in great detail making the whole process straight forward and quick, I definitely recommend this place to anyone who needs the MRI without the hassle read more

Top Imaging is highly recommended. Staff is super friendly and knowledgeable. Very clean establishment. The other reviews are spot on that employees seem to love what they do and it shows by the way they treat their patients. read more

Place doesn't seem to be in the best part of town. It's in a strip mall and one would think it would be near or surrounded by other medical facilities. There's a Karaoke bar next door and a barbershop. No biggie. Staff I'd friendly, but doesn't seem to be on top of what appointments are coming up. We had signed and emailed all documents two days before to make things go by smoother. Still were asked for it, then realized they already had it. Niceness goes a long way, don't get me wrong. So does professional know how and effectiveness. It's still a very young staff and it may be a new place. So they may be going through growing pains, but in a medical field very little room for novice and greenness. They will need to be a well oiled machine if they expect to be around long. This would have been a 1 star review but like I said, niceness goes a long way and that's the second star. On a hot day like today, great thing their AC works great. read more

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Wow this place really sucks this is not a professional job at all this lady in the front desk doesn't know how to take care of customer and I'm here early for my for my app and it's at 2 and I came early so I can try to finish early so looks like I won't be finishing early at all read more

I had my neck and left shoulder MRI at this place 2 days ago. I am very happy with the service they provided. The place is clean and the MRI machine is open style, so I didn't feel as loud as the closed tube style MRI machine. The technician is very professional and friendly. Also they emailed my report the next day. Super efficient. I would go back this place. Highly recommended to my family and friends. Thank you! read more