Customer service is phenomenal from the front staff to the technicians to communications. Very easy…read moreon time. In-N-Out, and they help you since I was very nervous for my MRI. I I hope I don't have to come back, but if I need another MRI I will most definitely be coming here... great customer service all the staff

I was trying to schedule an appointment to save money instead of getting my MRI done at the…read morehospital. The gal that answered the phone, said my referral had to be sent to their office and then I needed to wait 24 hours for it to be processed before I could make an appointment. Unfortunately, the staff members who answered the phone were not very professional and showed little empathy for my situation. I also had difficulty understanding the representative due to her strong accent and had to ask her to repeat the email address several times.

I tried this place as hoping it would meet my expectations, but it exceeded all expectations! Shay…read morewas so thorough and explain everything to me in real time while showing me the ultrasound monitor. I couldn't believe the exceptional quality of care and expertise. What a terrific price for a review of all your organs, pelvis, and breasts. Shay even does electrocardiography, so I added that and am so happy knowing what's going on in my entire body now! I went in to see why my abdomen was so bloated and check my dense breasts, and came out with so much more info! Shay even sat with me afterwards giving a full explanation of each area with copies of the report. I will be doing my follow ups here for sure!

Trisha is so amazing very gentle and explained everything. She is very patient and does an amazing…read morejob with explaining everything seen on the screen. We appreciate her doing our OB ultrasound and having great patient/client interactions.

I received exceptional service from Marshal's team. I arrived at my scheduled time and was quickly…read moreushered to begin my procedures. The staff is friendly and knowledgeable a welcome change from others. More importantly, my reports were very thorough and delivered quickly to my doctor. I recommend DMI without reservation. Dr. Carbayo

This place very well may have the worst customer service I've ever experienced in my long life…read more From their website to their front office staff, incompetence and carelessness are what drives this place. If you care about your health and overall sanity, stay away from this place.

The staff is amazing. They are so welcoming and compassionate. I was referred to them because my…read moredoctor requested an MRV (not MRI). I was a little late and was i was concerned that they would tell me to reschedule. No, on the contrary, they understood that I drive a great distance and, unfortunately, was caught in traffic. I waited a short time after the exam to get a DVD of the images to bring to my doctor. I spoke directly with their front office worker, Sarah. What a kind individual. The radiology tech, Moses, was caring and did everything he could to insure my comfort.

Worst nightmare ever trying to find this place even with navigation drove around in circles pulled…read moreover and asked for directions put on hold no help from anyone then still came in on time and person no ready for me when they requested I come early . Don't recommend based on service and confusing location

From the ease of scheduling my appointment to walking out with a flash drive of my scans, CoreViva…read morewas a 5-star experience! Upon arrival, I was quickly escorted to my private changing room where comfy sweatpants, a t-shirt and socks were laid out for me. The MRI tech (who looked more like a sales associate in a high-end store) greeted me and helped me load into the MRI machine. It was noisy, but the ear plugs and headphones helped (I listened to my favorite music during the 45 minute scan). I never felt trapped or claustrophobic. I learned later that as the images are created, they are immediately viewed by the radiologist on site. I barely had time to change before they told me that the doctor was ready to review my scans with me. I saw Dr. Brian Tsui. He was warm and caring and thoroughly answered all of my questions. He went from head to toe and reviewed the normal findings and some areas needing follow-up. Some of the findings were surprising, but I am enormously grateful to Dr. Tsui and the team for helping me to understand what's going on in my body and encouraging me to take steps to improve my health. Dr. Tsui is very fit and even gave me tips of exercises to improve strength and minimize inflammation! A few days later I had a very thoroughly prepared report that summarized his findings organ by organ, and system by system, outlining diagnoses of normal findings and things to monitor. I must admit that I was apprehensive about finding something with a full-body scan because almost everyone does. But my apprehension turned into immense gratitude to CoreViva--particularly for Dr. Tsui's exceptional diagnostic skills and desire to help his patients live healthier lives. Thank you, Dr. Tsui and team! I highly, highly recommend CoreViva!

JUST DO IT!! I…read morecannot begin to even tell you how insanely amazing my experience with Core Viva was and continues to be (Dr. Alexander even emailed me info for my dad). The service is top notch, the experience is next level, and the actual technology that Core Viva has is actually unbelievable.. like literally the fact that you get your results MINUTES after your scan is unheard of!! When I tell you that I have developed SEVERE health anxiety after having my fifth baby, I'm not kidding.. I couldn't sleep at night, couldn't focus on anything else. I even rescheduled due to being so scared! I needed either peace of mind, or to figure out what was triggering my body to be so out of wack all of a sudden. For someone like me, who has birthed my kids unmedicated, lives a holistic lifestyle, and thought I knew my body soooo well, I couldn't understand why I lost control of my body all of a sudden and turned to Core Viva to get a look from the inside to get to the "core" of it (see what I did there). The staff from the moment you walk in, to the super patient MRI tech, who helped me stay calm, to the fabulous Dr. Alexander, I never have felt in better hands! All my stress and anxiety was weirdly gone and I felt like I was on a luxurious spa day. The scan went faster than I thought, as I got to watch Say Yes to the Dress, and the results came in within minutes. I got to eat snacks while waiting, and some refreshments. Now DR. ALEXANDER is the best! My hubby and I were in tears of laughter in his office, cracking jokes while going over my results. We were in there for so long bc we were not just talking about my results, but about life in general.. it felt like he was an old friend we were catching up with. He was soooo thorough and even with my 1000 questions, he happily answered them all and even the ones I repeated to make sure haha! I will continue to visit Core Viva for my annual scans, and know I can always reach out to my new fave Dr. with any advice in the future. Yall are the absolute best thank you so much!!

I have had a lot of injuries in my lifetime and had to get a lot of imaging done. This place by far…read more provides top-notch diagnostic services to its clients. The staff is professional, knowledgeable, and compassionate, making the entire MRI experience as comfortable and stress-free as possible. A huge plus is the place is super clean!! The facility is equipped with state-of-the-art technology and equipment, ensuring that every patient receives accurate and reliable results. The imaging process is quick and efficient, with minimal wait times, and the staff is always on hand to answer any questions or concerns.

Amazing customer service. Reliable and trustworthy doctors and receptionist especially Ms.Evie and…read moreMs.Caroline. Thank you for taking such a great care of us.

My wife and I went this morning for the full body scan and were greeted by Christina who was warm…read moreand welcoming. Christina had us fill out a preliminary form and also had us answer several questions and explained the process in detail. Christina took my wife back for her scan and I was greeted by Walter who performed my scan. They were very professional in performing the scans and also explained the results once completed. True professionals. I highly recommend Christina and Walter at Trinity Diagnostics Imaging and I am sure the other staff members are stellar as well. Thank you Walter and Christina for your professionalism and quality service as well as your amazing personalities.

I had many ultrasound experiences at Trinity Diagnostic. It all started out to be great as…read moreChristina was a very thorough person and also had great manners and so I didn't have much to complain about and was anxious to know if I had cancer or not since I had found something. However throughout the years of visits I experienced gradual disrespect mainly from Walter and then eventually it became Christina as well as them not picking up the phone or cancelling appointments. I'm not sure if it is due to the fear of being called out that they misdiagnosed me many times for a tumor to have been malicious to be told that it's benign, or just simply Walter's and Christina's disrespect had grown to a level of arrogance where they thought there would be no consequences. I feel it could also be that they were unhappy to honor their Groupon price as well as I tend to go for body scans . I want to add the occasionally when the phone is picked up by someone who isn't them two I would be told that Christina would call me back to schedule as I have an interval to be scanned. Radiologist readings or not I need to see the images, and I need to see for myself. This immature ghosting behavior has gone on for half a year or more. There is more to be said but I'll add to it later.

Outstanding Care and Customer Service!…read more I cannot say enough great things about Dr. Sean at HTC Medical Imaging. From the moment we contacted his office, he was incredibly courteous, respectful, helpful, and compassionate. He went above and beyond to get my son in for an MRI of his knee right away, which meant so much to our family. The entire experience was fast, efficient, professional, and affordable. Dr. Sean took the time to make us feel comfortable, explained everything clearly, and genuinely showed that he cared about helping my son. In a stressful situation as a parent, having a doctor who treats you with kindness and urgency makes all the difference. It's easy to understand why parents, families, and other doctors consistently recommend Dr. Sean. His customer service is truly exceptional, and the level of care we received was outstanding. I would highly recommend Dr. Sean and HTC Medical Imaging to anyone needing an MRI or imaging services. Thank you for taking such great care of my son and for treating our family with such compassion and respect! Five stars all the way!

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you