I just came here to today 2/26/26 to have a CT scan. From the moment I walked in the ladies behind…read morethe desk were super nice and welcoming. However Maddy my technician who did my CT scan was the absolute best. I've never had such a professional, kind, supportive, informative lab technician who does CTs before. She even got me warm blankets because I'm always so cold. When it was done she helped me up and told me that my Dr will have the results back STAT. She made me feel comfortable and is phenomenal at her job. I sincerely hope that Maddy will be recognized and get the registration that she deserves. If there were more stars to give I'd give them all. That's how comfortable and kind she made me feel in a not so comfortable time.

Today when I went in for my MRI, the check-in process was very quick and easy, and I was seated…read morecomfortably. However, when the MRI technician came to take me into the room and set up the machine, she seemed very careless and not very attentive. She briefly asked what kind of music I wanted, then closed the door and left. I asked how long the procedure would take, and I was told fifteen minutes. Once it started, the noise from the machine was extremely loud and suddenly caused me to develop a headache. I simply endured it for the full fifteen minutes. When it was finished and another staff member came in to open the machine and help me out, I mentioned what happened. He told me that next time I should ask for earplugs. I responded that I hope there won't be a next time soon, as this is not something I experience regularly. In my opinion, patients should be reminded in advance that the noise can be very loud and that ear protection is available. This discomfort could easily be prevented. I feel the staff need to be a bit more attentive and considerate, rather than just treating it as a routine task and moving on. Patients deserve more care and awareness.

I'm sorry to see so many negative reviews, because my experience was different. I reached out to…read morethe location directly and did not use the central call system. That may be one reason that I did not have the frustration that other reviewers had. This location may havehad a change in Management because the difficult people I used to encounter there at the front desk are no longer a problem, I am delighted to say. Perhaps they have just had better training or read enough yelp reviews to let them know that people were not thrilled With that part of the experience. However, ALL the people I encountered here in December, 2025 were warm and welcoming, and they answered all the pesky questions I have. I know they're busy, but they really went out of their way to help me. That was awesome. The supervisor (lead) ADRIANA was absolutely terrific, as she made sure that all my questions were addressed and she explained the items on the check-in form that I had questions about. She really went the extra mile! Truly exceptional. I was really impressed. Thank you Adriana! At the front desk, ARIANNA was delightful and welcoming, patient and helpful. That's really important for a front desk person to be, when the patient is having a procedure like an MRI or a CT. Well done! She was wonderful. KIM, the technician was terrific, and actually a lot of fun, which made me relax for my MRI. She is a seasoned pro and made everything run smoothly. I was so grateful for that! Impressive. All in all there is NOW a terrific team in this location at 3300 West Coast Highway, Newport Beach. There has been much improvement since I was there last in 2019. Also, of course, the beautiful appearance of the place, like a spa, helps greatly to provide a soothing atmosphere. So yes, I absolutely recommend this WAVE Location. It's also a nice short walk from the parking lot which counts when you are suffering. One thing to remember: they DO offer what is called an "open MRI" which can accommodate bigger or more claustrophobic people. However, it does not mean there is a ton of room above your face, I was surprised to find out. I think THAT particular type of machine is called a "Wide Bore" and I do not know if this parent company has that kind of machine anywhere near me. So it was still fairly claustrophobic for me,although not as much as if it were not "an open MRI". Kim did an impressive job of making me as comfortable as possible. I do think that this is a very good and well run facility and that hopefully people who discover it will see how earnest the people at this location are. (I did receive a call from the general call center trying to book my appointment, but I could barely understand the gentleman. Seems like that may need some attention from this company.)

The slowest receptionist I've ever experienced in my life. Literally took 30 minutes just to get me…read morechecked in and they charged me the wrong thing, didn't order the right x-rays so if the x ray technician didn't catch it would've been missed. Next receptionist had nothing but attitude. Really go anywhere else.

The front staff was friendly and courteous. The technicians in the back for the MRI were very…read moreinexperienced and very rude. I am a paraplegic, and there was no way for me to get from my wheelchair onto the MRI table. Fortunately, I had my caregiver with me and he was able to assist me. The MRI was so small that I could not get in without hitting my elbows. There was no instruction and it was almost unbearable. I believe this was a very antiquated MRI machine. I also had a CAT scan and a personal were far more accommodating. I've had many many MRIs, and this is by far the worst experience I've had.

This facility is really clean, great staff and some of the newer machines in the industryread more

Took my husband for a procedure at Newport Harbor Radiology, front desk receptionist was a bit cold…read moreand just doing her job, did not even look at me for paperwork... would have giving it 5 stars except for the front desk cold people there. However, once my husband was introduced to the radiology area the staff were more than kind and understanding, very personable and treated my husband and me as real human beings not just another chart number! Thank you for your bedside manners appreciate it, especially when a loved one is going through a difficult time in their lives! Nice and clean facility, did not have to wait too long. I recommend this facility!

If you have any questions for the people who run this group, forget it. You seem only to reach…read morebilling, lol, and they are nasty-tempered individuals. There is no office manager to talk to. No one! It's the most poorly run medical group in terms of caring about patients. Also, just this year, my radiology charge was $473. Six months prior to that the same service was $179! NHRA must be getting radiologists from the same places we get fuel oil. After five years, I'm never returning. I will have my imaging done at KECK Medicine of USC. They are a dream to deal with.

I had an appointment this morning for a CT scan and what a nice office. The office staff,…read moretechnicians and overall quality of care were fantastic. The facility was clean and well maintained. I always appreciate quality professional people and service. Fast and efficient. Highly recommended

If your doctor sends you here to take an image, and your paper says, "Pay at the counter (or it…read morewon't be covered by insurance)," my advice is to "keep your receipt." I paid at the counter on the day of service, but they still charged me and insisted that I got the service from them... I sent the receipt to customer service as instructed by the phone (as they only receive a copy of the receipt by FAX...), but no one followed up. A month later, I called customer service again, and they sent me to a supervisor. He was friendly and apologetic. He told me he would have his co-worker fix the issue as he would log off soon. Another month later, I received another bill that deducted my original payment from what they had charged me wrongly... I called customer service again, and they said they would investigate. But this time, I didn't let them go, and they connected me the supervisor, Roger, again, and I didn't hang up until he fixed the issue. It was such a nightmare, and too much hustle. I hope they fix this issue immediately as even a supervisor recognized the issue.

Amazing experience from beginning to the end…read more Need an affordable MRI quick to diagnose unexplained problem. You will almost certainly never get it from your insurance company or will have to wait weeks while referral back and forth. HTC imaging just solve this whole issue. The pricing is very affordable with the amount of scan and result that you got. The peace of mind after the thorough scan of your body is priceless. Appointment was easily made. The great owner Sean was able to put me in in 2 days. And he was so caring and personally assuring throughout the whole process. Identifying possible problems right after. The MRI experience is not as scary as I thought. He assured me in every process and you are not going to stuck inside for hours. He let you came out and back in periodically. The ultrasound process is as amazing as the MRI. This is not the first time I did ultrasound. But he knows exactly where and what to look for and show me exactly what my body is doing at the same time. We got a short consultation right after the scan and a detailed board certified report a few days later. Also, all imaging will be given to you in a flash drive. Amazing service. The only thing is it's a little hard to look for. Remember you are looking for a trailer in a parking marked with Siemens. (See my picture). It's next to the medical building. Will recommend this to anyone who need a comprehensive scan and care for your own body more than your insurance company

3 stars I had an MRI…read moredone here and overall the experience itself was actually pretty good. The technician was very professional, friendly, and made the process quick and easy. Pricing was also very affordable compared to a lot of other imaging centers, which I appreciated. The only downside was the image quality. When I later went in for surgery, my doctor mentioned that the MRI imaging quality was not very good, which makes me think they may be using an older machine or older equipment. That said, the staff experience was excellent and the gentleman helping me was extremely kind and professional. If you're looking for a lower-cost MRI option and a smooth experience, this place works well. But if you specifically need the highest-quality imaging for something serious or surgical, you may want to consider a facility with newer equipment.

Dr. Patel and his team were FANTASTIC! Dr. Patel leads with professionalism and genuine concern…read morefor the well-being of his patients. His team exemplifies the same high standard of service -- always welcoming, attentive, and efficient. Their collective expertise and teamwork make every experience seamless and reassuring. I wholeheartedly recommend Dr. Patel and his team to anyone seeking exceptional medical care in the Newport Beach area.

On March 31, 2023, Dr. Patel saved my life. He performed a very difficult thrombectomy, removing an…read moreocclusive blood clot which had become a life-threatening condition. Dr. Patel is not only the best physician in the area of Vascular and Interventional Radiology, but he also communicates effectively with his patients and their families. That is a rare combination. All three of my adult children were present in my hospital room. They had rushed to be with me, and they were scared. I was scared too because risk was high. When Dr. Patel visited me in my room, he was calm and demonstrated with his bedside manner that he truly cares about his patients and their families. His communication skills cannot easily be explained with words. He was precise in explaining the risks, but at the same time confident in guiding my decision-making process. I am grateful to Dr. Patel. I have not felt better in years. I highly recommend Dr. Patel because he is very skilled and also because he cares. Dr. Patel is a remarkable physician and a good man.

Although injuries are no fun, Advantage MRI sure knows how to make you feel better. I called to get…read morean MRI on my torn bicep and shoulder bursitis. They were able to get me same day appointment. Everything went so smoothly from the appointment, to the procedure, and the results. It's always the little things, and Advantage MRI is big at giving kind gestures. They have a designated parking spot for their MRI patients, so you are able to walk right in. The procedure is done so smoothly, and they not only give you a disk right away, they also give you flowers. And even better, they are able to give you your result within 24 hours. Thank you for turning a stressful situation into a lesser one. Anytime I need MRI in the future, I hope to come back here. And I highly recommend for others in need.

The staff was friendly and helpful! I had to reschedule twice due to a cough and the staff was…read moresuper flexible. Clean office and there is plenty of parking. I got a CD of all my images within 10 minutes of finishing the MRI.

Summary: professional extortionists, don't even pretend they care about clients…read more First line rep Sylvia is rude, arrogant and just not trained well to deal with clients. My regular screening mammogram turned out to be a business of this "mafia" who call themselves radiology department. Their "business" is: scare you with uncertainty then milk you for money for additional screenings. Organized crime pale in comparison with this practice!

0 stars if I could…read more * Keep getting billed for payments I've already made. * Radiologist said in a report that I was unable to tolerate repeat imaging (a LIE- no one asked me to repeat imaging, nor was I aware that I needed it) * Radiologist missed something in my images that another doctor found. I asked the facility if they could do a reread and add what was missed (not unheard of, rads can, and do, do rereads). I was told no. Terrible, terrible.

Kim S was an amazing imaging technician. She is kind and compassionate and makes a very…read moreuncomfortable situation Much more bearable. Her demeanor and bedside manner are superb!! I have seen her twice in a week and she was just amazing.

Been listening to a recording for 20 minutes! Trying to…read moreschedule a mammogram. The irony is the canned message says" We are working to improve our service so you may experience longer wait times" haaaaa And another irony is I heard these same message 6 months ago. It's taking a long time to "improve their services." I tried hanging up and pressing every other button but no extension ever answered. Sigh.