Cakes are always fresh, moist, and so scrumptious Customer Service is always friendly, warm and…read moreinviting. Nice calm atmosphere. 10 out 10 experience every time! Highly recommend

Nothing like having a sweet tooth.. I was delighted when this opened nearby. We keep it simple, we…read morelove to order Lemon but have tried many of the flavors. This place is always quiet, not crowded and quick service. Clean and well organized. I especially like the award system they have and the appreciation on your birthday. If you are a member you get a free bundtlet the week of your birthday. A win!! Lately there has been promos for bogo even a greater win!! Stop by and try you a Bundt

It's clean inside however as soon as I saw the huge containers of popcorn, I should have known it…read moreprobably was not popped fresh that day. I got a combo of caramel pecan and jalapeno cheese. Caramel and jalapeno is my favorite flavor combo. I did not like this combo though. Maybe if the popcorn had been fresher I would have liked it more but I ended up throwing away half a bag. The only bright spot was the young lady behind the counter. She was helpful and patient as she waited for me to decide what I wanted.

I had been wondering about this place for years. I stopped in on 9/25/23 and I loved the energy of…read morethe two ladies working and let me tell you. The popcorn was awesome. I can not stop eating them and I live in Bham, AL. Garrett's is good but they are up there with them and they stay fresher in plastic and not them brown bags Garrett's. Go Popcorn of many flavors!!!

I went into A Timeless Treat a few moments before they closed last night (Saturday) out of…read morecuriosity and a desire for something different. They had an assortment of desserts available including cookies, cupcakes, banana pudding and peach cobbler. I ordered two red velvet cupcakes and an orange cranberry cupcake. To my pleasant surprise, I realized that they sell soul food and desserts. The soul food was not displayed, but still available to purchase due to the timing that I came in. The staff was so friendly and hospitable! There is no seating, so come ready to place your to go order and head home. The Saturday menu offered a few entrees and soulful sides, including baked pork chops with gravy, baked chicken, and fried fish. For sides, they had rice, macaroni and cheese, yams, collards and cornbread (and a few others, see a Saturday menu in the photo). They were sold out of baked chicken, so I opted for two pork chop dinners with macaroni, collards and yams for my family. It also included rice and cornbread. I was able to put the gravy on the side. They used sturdy to-go boxes and cupcake containers and nothing leaked out on my way home. I appreciated this a lot, because sometimes restaurants give you a styrofoam box that does not close, causing the sauces and juice from the food to leak out in the bag. The food was AMAZING! It tasted like it was made with love from scratch. I loved the pork chops and gravy, rice and cornbread. A Timeless Treat made the best macaroni and cheese that I've tried at a restaurant in Douglasville or Atlanta area! The portion was enough to have some for dinner and then the next day for lunch. Prepare for a nap after that meal! The red velvet cupcakes were good as well! Overall, I recommend this restaurant. I will be back to try the other items, since the menu rotates based on the day.

The establishment is super clean. The people behind the counter are super friendly. The desserts…read moreare amazing! The sides are a little different. The meats are pretty good.

What's not to love about ice cream? This is your typical Bruster's ice cream spot - little window…read morewith a nice little patio where you can enjoy your treat. Service was friendly. Gave great recommendations. Check them out if you're in the area

I am writing to formally express my disappointment regarding the level of customer service my…read morefamily experienced today at the Douglasville location during Bruster's Customer Appreciation Free Ice Cream Day promotion. The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location dressed in our pajamas to participate in the promotion. When we arrived, I was surprised to see that there was no line. However, when we approached the service window and mentioned the promotion, the employee informed me that I needed to be a loyalty member to qualify. This requirement was not mentioned anywhere on the promotional flyer. The young employee appeared uncomfortable delivering this message and mentioned that I could speak with the manager if I had questions. Before requesting to speak with the manager, I reviewed both the promotional flyer and the website again to ensure I had not overlooked any details. Neither source mentioned that loyalty membership was required. When the manager came to the window, I politely inquired about the promotion and the requirements. Unfortunately, she was dismissive and simply stated that I did not qualify. When I asked how to become a loyalty member, she did not provide any guidance and closed the service window while I was still standing there. At that point, my children and I were left standing outside in the pouring rain, confused and disappointed. I returned to my car and called another Bruster's location, where an employee confirmed that the promotion was available at all locations and explained what was needed to participate. I then downloaded the Bruster's app and registered for the loyalty program immediately. I even registered the other members of my family as well. Once the rain slowed down, we returned to the service window. The employee turned to assist us, but I observed the manager instruct her not to serve us. We were left standing at the window for approximately five minutes before the manager finally returned. I informed her that we had registered as loyalty members (although it was not a requirement) and would like to participate in the promotion. Despite this, she continued to challenge our eligibility, stating that our phone number would not appear in the system. I showed her my phone screen, which clearly indicated that I was registered as a "Loyalty Tier Member" and that a $3 reward was available on the account. After more than ten minutes of unnecessary back-and-forth, the manager reluctantly agreed to provide the ice cream. However, the interaction continued with additional questioning, including whether we were actually wearing pajamas. The overall experience was extremely disappointing and reflected a very poor level of customer service. As first-time customers, this interaction was both frustrating and disheartening. What should have been a simple and enjoyable experience for my children turned into a stressful and embarrassing situation. Promotions such as this are intended to build goodwill within the community and introduce new customers to your brand. Unfortunately, the manner in which we were treated had the opposite effect. A simple scoop of ice cream could have created a positive and lasting impression, but instead left my family feeling unwelcome and poorly treated. I hope this feedback will be taken seriously and used as an opportunity to address how situations like this are handled in the future.

What a terrible experience…read more Like most of us, placing an order at Edible Arrangements is reserved for a celebration, milestone or birthday. We pay a premium for what should be a service that is fulfilled in a timely manner on the special day requested. Edible Arrangements in Douglasville, Georgia is not able to fulfill their promises, nor deliver on time. I placed an order for same day delivery at 9:30am. I paid a premium for the expedited, same day service to celebrate my niece's 14th birthday. I received a confirmation that my order would be delivered on the same day. The following day I received a voicemail sharing that the order was out for delivery that day. There was no acknowledgment that this order was shipping late or a day after it was supposed to. I returned the call and spoke to a young girl named Lily. She shared that she was not working the previous day, but my order had not gone out. I expressed my frustrations as this was for a birthday the previous day. I asked if I could please receive a refund for the additional fees that were included for same-day delivery. Lily put me on hold and returned to the phone saying "unfortunately, that was not an option, however, they could include an additional treat for the delay" I asked if I could speak to her manager, and she shared that he was not available - he would return on Monday. I completed a contact me form on the edible arrangement website in a few days later I received a partial refund. ($17.10) My frustration is that nobody at Edible Arrangements Douglasville never once followed up or apologized why my order did not go out on the day of my niece's birthday. What an unprofessional situation for an order close to $100.00.

Edible Arrangements - Douglasville, Ga…read more I just have to take a moment to recognize Jada, the wonderful young lady who helped me with my Edible Arrangements order for my anniversary. From the moment I walked in, she greeted me with such a genuine smile and positive attitude that I instantly felt like I was in good hands. Jada went above and beyond to make sure my order was perfect -- she listened carefully to what I wanted, offered thoughtful suggestions, and made sure every detail was just right. You can truly tell she takes pride in what she does and genuinely cares about making customers happy. When I picked up my arrangement, it looked amazing -- beautifully put together, fresh, and full of love. My spouse was blown away, and it made our anniversary even more special. Jada's customer service is A1 -- she should honestly be the gold standard for Edible Arrangements. She turned a simple purchase into an experience I'll remember. Thank you, Jada, for your kindness, professionalism, and care. You absolutely made my day!

Huge fan of this local store. They literally have everything. From the kind home town service, to…read morethe fresh fruit and vegetables to the frozen prepared food to the cafe and desserts. I can't say enough great things about this place. Even the sitting is perfect if you want plot grab a bite to eat or even work from there.

Best Snickerdoodles in town! Delicious fresh baked treats! The Snickerdoodles and Ginger Snaps are…read moreunbelievable. Super warm staff and quick service. 5 stars!

Awesome home made donuts. The baker was friendly and even showed me how to use the jelly filling…read moremachine. The donuts were fresh and I didn't even know donuts could be that fancy. There was a wide selection and the price was comparable to chain donut bakeries. The owner/baker told that he sells until he runs out and he doesn't make more so make sure you get there early. I went there at 8 AM and the case was full.

OMG. The absolute freshest and softest donuts I have ever had. These donuts literally melt in…read moreyour mouth. Got a cinnamon roll and coffee this morning - amazing. Very clean shop and the staff if friendly and helpful.

Sometimes you just need a cozy coffee spot where you can slow down, sip something warm, and enjoy a…read morequiet moment--and this little place delivers exactly that. The ambiance is sweet, relaxing, and inviting. It's quiet, clean, and has a charming little setup that feels perfect for a small local coffee shop. I was greeted as soon as I walked in, and they even asked for my name. The young man at the counter was very welcoming and friendly, which made the experience feel a bit more personal. The menu had so many options it was honestly hard to decide. To play it safe, I stuck with my usual go-to: a White Mocha Latte. My drink arrived hot, and they actually bring it out to your table, which was a nice touch. I had to let it cool for a bit while I sat back and read my book. The latte was well made--smooth, not overly sweet, and perfectly balanced. I paid about $6 for a 16 oz, which isn't bad at all. That seems pretty average for a medium-sized coffee these days. Parking was also a breeze. I was able to pull right up front near the door, which made the visit even more convenient. Overall, it's a nice little spot to relax, sip a good cup of coffee, and unwind for a while. Safe to say, if you're looking for a quiet place to enjoy a good latte and a good book, this spot is definitely worth the stop.

If I could give this place more than 5 stars I would. I will sit through the traffic on 285 every…read moreweek just to come back here. This was such a WELL rounded experience. First things first, the place was super cute. Good place to meet with friends, or get some work done. They do have wifi and seated areas that assist with that as well... The staff though??? I felt like I was in someone's house with the home-like hospitality I received. Seriously the folks who work there are sunshine in human form. Especially Star, is she sees this, you are awesome girl!!! Now for the eats/drinks: I ordered the dirty vanilla chai. Never have I ever ordered a chai that didn't need some sort of enhancements like sugar, creamer etc... Ya'll this chai was PERFECTLY made. It needed NOTHING added to it. Ugh just TOO good. My friend and I ordered the breakfast sandwich, she ordered the Vegan version and I ordered the regular one with sausage. We both ordered them on croissants versus the other option of a bagel. It was so so delicious, I almost had to slow myself down from not eating my hands. Anytime I try a new place, of course I'll remember if what I ate was good and my overall experience. But what sticks out the most, is if a place that makes me feel like I should become a regular or not.... and Kuumba has definitely sold me on that. I will be back next week.

I got a Chocolate nutty delight with yogurt and it was delicious. The staff was really friendly…read more They have very reasonable prices too.

My smoothie was great and I also got a wheatgrass shot which was $2 I believe but overall it was…read moregreat Service was great I was greeted as soon as I walked though the door and the lady was very nice and helpful