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Pelican's Snoballs

4.6 (56 reviews)
Closed 12:00 pm - 8:00 PM
Updated 2 months ago

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Glenda B.

On a hot summer day this place is a delight. I have passed this place so many times on my way to my family member's home and just never stopped to check it out. I finally hit them up because this particular night was blazing hot. They have all kind of flavors. They actually shaved ice that they add flavors to. It was good for the time it lasted. This place has to be a neighborhood favorite because I've never not seen them with a line. That means whatever they have must be good. Didn't disappoint.

Pelicans and the sky
Marc H.

Love this place. The snoballs are amazing, we had ice cream and sweetened condescend milk to ours for an incredible treat. They have a tone is flavors and combinations the choose from.

Pelican Snowballs
Carlos D.

The snow balls icys are delicious. I got one for me and my girlfriend. We both enjoyed it. Would surely go back..

Sign
Robinson C.

Yummy Snowballs . . Pelicans Snowballs - Location in Pic Butterfly Kiss Birthday Cake & Cotton Candy w/ Butterfly Gummy

Shark Attack Regular size
Tiffany T.

Soooo many flavors to choose from. You can be traditional with Pineapple or Bubble gum, or get crazy with flavors like Toothpaste or Pickle! If you're indecisive like me, you can select a flavor combination like Unicorn or Butterfly Kiss. Today I chose Shark Attack (Blue Raspberry and Tigers blood). It definitely hit the spot and the price was right! Kiddie $2.50, Regular $3.50, Large $4.50, and Avalanche $6. Lots of outdoor seating and friendly/fast service.

Amanda B.

Delicious ices, tons of flavors including sugar-free. It's a favorite stop for my kids after school and during the summer.

Joseph L.

Dont ask to try anything if there is a line, girl working was like, if there is a line you cant try a flavor., which i guess is the customers fault, and no sign indicating of this. no doubt this place is amazing, but clear, payroll is an issue, and sampling like other locations, is not an option.

Shon I.

I love this place. I keep going back. I like how they've added the tables with the island feel.

Tia B.

Taste is easily 5 stars. But y'all prices are getting ridiculous especially to people who know how much it costs normally. And the old styrofoam cups were better.

Butterfly kiss With condensed milk so good

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6 years ago

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2 years ago

It was so good it was not to watery and not to sweet it was just perfect there service was good I had an amazing time

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3 years ago

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7 years ago

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4 years ago

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6 years ago

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3 years ago

I decided to get a snowcone with no flavor. Unfortunately, it tasted like sewer, water water would never go back.

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3 years ago

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3 years ago

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7 years ago

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4 years ago

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5 years ago

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7 years ago

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4 years ago

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4 years ago

Such good snow cones! They are soft and not huge chunks of ice! There are so many flavors!

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7 years ago

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7 years ago

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5 years ago

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4 years ago

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4 years ago

LOVE THIS PLACE! Reminds me of being home in Mississippi. 10/10 would recommend. Cherry Limeade and Blue Bubblegum is my fav.

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3 years ago

Loved it . Went here a couple months back for the first time and it was great just wish i got a little bit more gummies

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6 years ago

Delicious, just as it's always been the other times I've gone. Great treat for a warm summer day.

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5 years ago

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4 years ago

Great snowballs. Great prices. Went 2 times on my 1st visit. Little play area for kids to play

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4 years ago

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8 years ago

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8 years ago

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6 years ago

We love Pelican's! Great spot for a quick treat on a HOT day. So many flavors to choose from!

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9 years ago

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7 years ago

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Review Highlights - Pelican's Snoballs

Sno cones were great , line/wait time was reasonable and prices were awesome!

Mentioned in 3 reviews

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Bruster's Real Ice Cream

Bruster's Real Ice Cream

2.3(39 reviews)
2.1 mi
$

What's not to love about amazing ice cream and quick friendly service. I went through the…read moredrive-through and was greeted very promptly, professionally, and friendly. I didn't have to wait long. I ordered the new Butter cake ice cream. It was good however I wish I had gotten a scoop of something else to kind of balance it because it was super sweet and I'm not sure if I liked the cake texture. After a while, it just was not very palette pleasing. However, I'll definitely go back again and next time get my tried and true favorite, which is the Keylime pie ice cream.

I am writing to formally express my disappointment regarding the level of customer service my…read morefamily experienced today at the Douglasville location during Bruster's Customer Appreciation Free Ice Cream Day promotion. The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location dressed in our pajamas to participate in the promotion. When we arrived, I was surprised to see that there was no line. However, when we approached the service window and mentioned the promotion, the employee informed me that I needed to be a loyalty member to qualify. This requirement was not mentioned anywhere on the promotional flyer. The young employee appeared uncomfortable delivering this message and mentioned that I could speak with the manager if I had questions. Before requesting to speak with the manager, I reviewed both the promotional flyer and the website again to ensure I had not overlooked any details. Neither source mentioned that loyalty membership was required. When the manager came to the window, I politely inquired about the promotion and the requirements. Unfortunately, she was dismissive and simply stated that I did not qualify. When I asked how to become a loyalty member, she did not provide any guidance and closed the service window while I was still standing there. At that point, my children and I were left standing outside in the pouring rain, confused and disappointed. I returned to my car and called another Bruster's location, where an employee confirmed that the promotion was available at all locations and explained what was needed to participate. I then downloaded the Bruster's app and registered for the loyalty program immediately. I even registered the other members of my family as well. Once the rain slowed down, we returned to the service window. The employee turned to assist us, but I observed the manager instruct her not to serve us. We were left standing at the window for approximately five minutes before the manager finally returned. I informed her that we had registered as loyalty members (although it was not a requirement) and would like to participate in the promotion. Despite this, she continued to challenge our eligibility, stating that our phone number would not appear in the system. I showed her my phone screen, which clearly indicated that I was registered as a "Loyalty Tier Member" and that a $3 reward was available on the account. After more than ten minutes of unnecessary back-and-forth, the manager reluctantly agreed to provide the ice cream. However, the interaction continued with additional questioning, including whether we were actually wearing pajamas. The overall experience was extremely disappointing and reflected a very poor level of customer service. As first-time customers, this interaction was both frustrating and disheartening. What should have been a simple and enjoyable experience for my children turned into a stressful and embarrassing situation. Promotions such as this are intended to build goodwill within the community and introduce new customers to your brand. Unfortunately, the manner in which we were treated had the opposite effect. A simple scoop of ice cream could have created a positive and lasting impression, but instead left my family feeling unwelcome and poorly treated. I hope this feedback will be taken seriously and used as an opportunity to address how situations like this are handled in the future.

Photos
Bruster's Real Ice Cream - Butter Cake cone

Butter Cake cone

Bruster's Real Ice Cream
Bruster's Real Ice Cream

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Jeremiah's Italian Ice

Jeremiah's Italian Ice

4.6(8 reviews)
4.8 mi

I visited Jeremiah's Italian Ice for the first time today and boy was I in for a treat. The…read moreDouglasville location is nestled in the plaza on Chapel Hill Road with Publix, Marcos, a massage place & a beauty supply store, but you can't miss it because of the outdoor signage and inflatable. Once inside, I was instantly overwhelmed with options to choose from. The menu had featured selections and a "Build Your Own" option with an array of flavors. The signage says that they offer free samples daily, so I requested a sample of the strawberry shortcake Italian Ice. My son knew he wanted birthday cake without tasting it, so I ordered him a small one. My sample was made perfectly and included the whipped cream and biscoff cookie crumbles. It sold me and I decided to order a small for myself. It was truly delicious. The staff was friendly & told me about their customer rewards program. Yes, you must download an app to join, but I learned that you can earn points for your purchases & get some freebies along the way. I was able to sign up while eating my Italian Ice at the tables outside. Overall, it was a pleasant experience on this HOT summer day. I recommend it and am glad I found a new place to satisfy my sweet tooth.

- Great flavors. Stays firm and flavorful. - The people are…read morenice (except for one young lady/probably having a bad day) - it a small ice parlor but there is seating inside and out. I like it. I mangonada and strawberry cheesecake

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Jeremiah's Italian Ice - Sugar Cookie

Sugar Cookie

Jeremiah's Italian Ice
Jeremiah's Italian Ice - Lots of options

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Lots of options

Pelican's Snoballs - shavedice - Updated May 2026

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