My kids have been begging to come, so I decided why not. It's a small shop but there are benches…read moreoutside if you want to stay. I'm not sure how to describe the texture. It's not creamy like ice cream but it's also not rigid like Italian ice. I tried the cinnamon roll w/ the lactose free soft serve. It was delicious! My kids loved theirs as well. They mixed a few flavors though. The guy at the register may be the owner, not sure but he was friendly and greeted us upon entry.

Family owned and operated, this establishment is a blessing on hot summer days. They have people…read morecoming in and out nonstop and the wait is short. The ice itself is somehow super creamy! I don't know how they do it, but it's delicious! Definitely check it out!

What a great spot! I can't believe we have been missing out on this place. We have always loved…read moreJeremiah's Italian ice, but we liked this even better! So many flavors to choose from. The gentleman, Spizzy, at the counter was so helpful in helping us choose what to get. I had emailed a day before asking if there was a sugar free option and got a quick response that there was! The portions were very generous. The mango was our favorite. A must try!

Love this place and the myriad of flavors. Owner is very kind and down to earth. I would even say…read morebetter than the Pelican Snowball that was here before. Its very close to home so im not ashamed to say that I've become a regular. Each time I come I try a new flavor combination. Great addition to the community

I've only ever had esquites and fresas con crema from here. The esquites were fine, pretty hard to…read moremess that up. The fresas con crema barely had any crema. The crema itself was not sweet at all. I probably won't order that item again. The mangonada looked promising!

I have always came here since it's opened and i love them for there mangonadas but today was not it…read moreat all. me and my husband ordered a mangonada literally the cup was just filled to half way didn't even have no ice cream or nothing. service was awful we literally waited almost 25-40 minutes just for two mangonadas to be made. and attitude was given to us the whole time. and take note we're coming from 30-45 minutes away.

Ok, it is a bit of a drive if you live ITP. But, it is worth every mile. Picture this, car full of…read morefamily and friends and you say, 'Hey, let's get some Hawaiian Ice from a place I've never tried before and it's 30 min away! ' After the shouts of, "Hell naw, that's too damn far", you quickly remind everyone that you are the one driving and remind them that this is not a horse and buggy trip, we are in modern days and it's a car and 30 min will fly by and they can scream at me on the way back if it's not worth it. Ok, I've won the art of persuasion match. We arrive, it's a small, but cute unassuming little spot in downtown Acworth. We park, we all place our orders with the nicest staff ever. I order the cherry blossom. It's cherry lychee hawaiian shaved ice with vanilla ice cream and mochi (soft gummy like) candies on top with condensed milk drizzled on top. Think of the fluffiest, softest snow (no hard bits of ice at all) with cherry flavor. Nothing was over the top sweet. You can taste each individual flavor. It is this crucial detail that sets this place above any Hawaiian Ice spot in Georgia. Everyone in my car said it was worth the drive and we must do it again. Trust me, my crew is not an easy crowd to please. I won all my cool points! They will never doubt my foodie wunderlust again;)

An interesting concept that we never knew about until coming to Atlanta. My cousins tell me it's…read morevery authentic. They ought to know, they've been to Hawaii several times. It's a nice, cool, refreshing treat that gives one the feeling they are on one of the islands. The iced coffee and the orange dreamsicle were big hits with us. The pineapple delight, not so much. One of the fun things about ice cream at this place its picking your own toppings. The young ladies are wonderful and cute as a button. They will advise you if you can't figure it out, but most folks do. What a neat place for the kiddos! 11/24

Cute place to get shaved ice! For the past 2 years, I kinda just drove by this place and every time…read moreI would drive passed it, I would be like "oooOo shaved ice - yum" but I don't know why I never stopped. That changed a couple of weeks ago. I decided to try it and it was really good. Sooo many flavors to choose from. The first flavor I tried was Dreamsicle. Not that great but not bad. The next flavor I tried was their special, key lime pie. It came with condensed milk, whipped cream and graham cracker topping - tasted like a real pie. The portions are freaking huge. The small can easily be shared with two people. I never finish mine and end up throwing half away b/c it's just so much sugar/syrup. I wish they had a kid size. You order at a window and there are seats outside. I didn't see any bathrooms but there's a gas station right in front so I'm assuming people go there if they need to go. Great summer treat. Go get some shaved ice.

This has been my favorite Snoball place for years. I usually buy larger orders than I tried to…read morebuy today and I had some door dashed just yesterday. WHAT HAPPENED: ordered 3 total. Asked for two flavored and one plain, the smallest size I could BUY for a dog. BUY I said. Never asked for a free one. The dog was home alone. I didn't want to leave her alone a long time. My husband was already impatient because there had been a wait just to get the items made. I paid, tipped three dollars as I would for three snowballs, and was THEN told that there would be a wait, as only the owner could shave the ice and he was working on the air-conditioning. So the wait. With the old dog at home, etc. and us VERY anxious to get back. Guess what? I walked back to the window, leaving my purse in the car since I already paid. NO CONE FOR THE DOG. "We didn't charge you for the plain one, because we were out of dog bowls", adding that those were for dogs that were present. Meaning, I suppose, that old crippled dogs at home are OUT OF LUCK unless they hear you say the word BUY, which I did. SO, they offered to let me return to the car, retrieve my card, and they would make it ...adding more time to the time we had already been away. They seemed to think my ONLY problem was paying for it, but no, it was the additional wait, the additional irritation for my husband, the additional anxiety about being away. I was also, frankly INSULTED. I have bought plain ones before. BOUGHT. For the dog. THIS dog. So why did they treat me this way today. Sure, I could have stayed there in the hot sun, wearing down hubby's patience and making poor Piglet wait longer, and maybe she would have been ok, but one accidental pee on the floor and the angel is sad for days, so I was NOT going to risk her dignity for it. I don't know how to feel about my FAVORITE Atlanta area Snoball place anymore. I'm just so sad right now. People were always great, even through longer waits, they got much larger orders correct and I NEVER had a problem. The one time a door dash order was wrong, they fixed it right away. Today was bad, tho. The way they looked at me, like I was stupid or trying to get something for nothing when I have always been a VERY loyal customer. I am too sad to eat my Snoball. It is in the freezer. I have chronic pain, like the dog does, and we had been looking forward to this.

Their rating should be 5.0 but people are so extra anyhoo…read more... I'm trying to move my business in the area and stumbled upon this hidden gem....I love the ambiance and the customer service! Definitely will tell my whole staff to visit this hidden gem

The empanadas at this place are wonderful! My toddler and I both love the beef option with the…read moretraditional lime squirted in. I have yet to sneak a bite of my kids' cookies, but I can vouch for the empanadas (beef option and apple option) and the spam musubi (suchi rice + marinated spam + wrapped with seaweed). We have not tried the shaved ice. Frozen empanadas are also available to take with you and eat at home! LOGISTICS The parking lot is tiny, but the traffic in the area is usually not too much trouble. We've visited twice, and each time we've been, they have their large TV playing, which is thoroughly distracting to my 4-year-old kids. We have easily been able to take our food home with us or go to a local park, but this is something that I have to keep in mind when I plan to visit - we aren't able to dine in because of the television. The staff has always been friendly, and I love supporting this small business. I love seeing the different foods from different places of the world together in one place, and I love having the authentic Peruvian empanadas so close by to home!

Stopped by Saturday night on a whim close to 9pm…read more The place was pretty packed. Very lively with people trooping in and out. One side is for the food and the other side is for ice cream. Took a second to figure it out because we went in through a different door. Seems like there was some kind of shawarma set up outside. ‍ The guy who attended to us graciously allowed us to taste some of the flavors that they had. We ended up getting two scoops each in 2 large waffle cones and 2 cups... so we had a total of 4 items and that turned out to be about $40. I would consider it pricey but you do get really big scoops.... I got the Ferrero Roche and vanilla. I would not recommend the vanilla. Didn't think it had much flavor. Other flavors we had included cookies n cream, snickers and milk candy (?). (Aka Dulce de leche). They were pretty good. I would like to try their meals so I guess I'll pay them a visit again

Delicious food, good portions for the price. Friendly service. You order at the counter and your…read morefood is delivered hot and fresh to your table. The restaurant is clean and well lit. Lots of natural light during the day. We ordered the mango habanero wings and burrito loco and were impressed with both. And make sure not to skip their aquafrescas. The dragonfruit one is so refreshing.

best place ever they have the best ice cream i love the superman one. very nice man there too very…read morepolite

Bala Ice Cream shop is an unexpected local treasure, this small business is run by a very kind man…read morethat works everyday to scoop us the yummiest ice cream! They have so many unique flavors it may take 1 or 2 or 10 samples to decide on what you want to try this time! The shop is small and in a strip with a gas station convenient store, it doesn't have all the commercialized bells & whistles in the interior design but don't let that deter you from some great ice cream cones! I highly recommend supporting this small business with your hard earned money!