I came in this morning in a rush because I had to jump start my vehicle and wanted to see whether…read moreor not I needed a new battery. Connor was extremely helpful and professional. He identified that I had purchased the battery from O'Reilly and that it was still under warranty. He promptly replaced the battery and I was on my way. I really appreciate the efficiency in how he handled my situation, I was able to make it in to work with time to spare. Thanks!

These guys go above and beyond. I will literally go out of my way for the help at this store…read more Always willing to help us get what we need even if it involves a little research

Great customer service!!! So polite and I appreciate Michelle's help! She knew exactly what she was…read moretalking about. Thank you.

Shawn helped us with our AC relay. It's 107 outside he saved the day !!!!! I get multiple parts…read morethere. Always good people working. Thanks for all the help Shawn !!

I read the previous reviews with an open mind, one mentions a sign hanging on the door saying I'm…read moreout running errands. Well seeing is believing. I just now drove there to buy 4 replacements for my car and to my amazement & sure enough the sign was hanging in the door. I can't say that I will not be back and that I will never refer Ol Homer but my thing is I don't know when or if I'll get a chance to go back and will probably buy elsewhere because Ol Homer was "gone fishin"

I love this place. It's super crowded, and it almost feels like a junkyard, but everything is…read morewheel related. These guys know what you need. I assume the guy I talked to was Mr. Homer. Me: "I need a 15" 1992 Buick Skylark, 5 spoke" Mr. Homer: "We got it. How many do you need?" Me: "Just one." Homer walks off and in like 30 seconds comes back with the hubcap. It's used, but it's in really good shape. It coulda been the one that came off our Buick. Waaait a minute!! IT WAS....... just like the one we lost. Except nicer. So $20 lighter, I had a replacement hubcap for the old Skylark. They've got everything here (and it kinda looks like it!) and if they happen to be short whatever you want, they can get it for you, of course for a price. I think it's terrible that his parents named him Hubcap, but I think it worked out pretty good for his career. Or did his name predict his future? Dun dun DUN.....!!!!!

I went to this store and bought a log nut replacement. The counter service man is pleasant,…read morerespectful and helpful. The name on his uniform is Jess. He even help me and try to screw the log nut on my son's car. But unfortunately, the thread is broken. I will recommend this store on Parker for all your auto parts need.

This is my go to neighborhood automotive store for the past 20 years. Love the service here…read more My car battery died last night in the parking lot. I brought my car here and AJA was able to test it and it was dead. I did my research and found 6 different batteries that fit my 2017 Kia Sportage. I did not know the factory installed battery's cranking amps. Aja quickly looked it up and told me what it was. She did not try to sell me two most expensive brands nor the least. She mentioned that one brand had issues with the way the battery was constructed and was designed for EV/Hybrids. She recommended a middle of the road $169 battery that had more cold cranking amps that my current battery. Thank you AJA and the crew at O'Reilly Auto Parts!

I like the guys that work here. They all have character. I usually come to this location because…read morethe other locations don't have the parts I need and send me here because they do. I come here maybe once a week. I feel the store is cramped but it's no big deal. If I can get the part I need, it doesn't matter what the store looks like. The location itself isn't bad. The shopping center isn't normally too trafficky and the traffic on Ave K is usually pretty light.

I love coming to this Napa. The guys are all nice, they generally have what I need, and in fact now…read morecarry something specifically for my car. Also, it's an old school auto store, and it makes me feel a little like I'm going back in time whenever I walk through the door.

My engine light turned on and I saw online that AutoZone offers free Fix Finder services. So I went…read moredown the street to my nearest AutoZone. I was immediately acknowledged while the associates were in between helping customers and then I was helped by Brock. When I tell you he was the most helpful, kind, and knowledgeable person I've ever been helped by in ANY company I've ever been to. He was quick, friendly, honest and so helpful. Truly such a delight and pleasure to work with. I'll definitely keep coming back and I'm grateful this location is close by.

Very helpful, was stranded on the side of the road and gave them a call to see if they had a part I…read moreneeded. They looked and found it and set it aside. Extremely helpful, and got us out of a pickle. Very nice too!

My battery died in my 2017 Hyundai, and I called to verify that they could install a battery that I…read morepurchased there. I spoke to Paul and he said, "yes." When I got to the store and spoke to Paul in person he saw the dealership tags on the car and asked if it was still under warranty. My family purchased the car a mile away at the Hyundai dealership and he suggested I call them to check. Rather than make a sale, Paul suggested I check with the dealership. I've been burned in the past by unscrupulous car repair places, so I wanted to make sure I gave Paul the praise he deserved. Thank you for your honesty and thank you for caring Paul!

I came in to pick up an order for Doordash and I was trying to see where the name was that it only…read morehad numbers I've been doing this for about 23 years so I know what I'm doing and Jesse asked me can you read he was being very rude and the other two guys looked all stupid when I told him hey that's pretty rude that he said that he said he was the manager so I wouldn't recommend anyone to come here and less they want to be talk to condescendingly the guys name was Jesse and the other two guys were named John and James don't come here.

Customer service is abysmal. I called 3 times to find out if they had the part I needed. When the…read morephone was answered I could hear a female talking for about a half a second before she hung up on me three times!!! So I rode my bike over there. One person's at a register and three are standing around talking. No wonder they couldn't answer the phone. Too busy BSing.A female was at the counter. Only one in the store. She talked extremely quietly had to lean in and cup my hand to my ear to try to hear her. You said they didn't have it and didn't bother to look for any locations nearby that might have it. And that's why I always choose O'Reilly's first. And they shouldn't even have been my second try, just don't even bother. I won't!! Unless you just going to buy a bottle of oil or something just stay away they don't deserve the business.

Store #1541 Michael helped me out with a new battery…read moretoday!!!! He was quick, and kind, and did a wonderful job! Thank you so much for your help!

The guys at this location are the most helpful of any auto parts store II've been to. they've…read moreactually gone out and helped me swap stuff out on my vehicle.

Shout out to DeMarcus. We can in needing wiper blades and Demarcus did not just sell us blade but…read morewaked out to the car to make sure we knew how to install them as well. Thank you so much

Thanks for helping me with putting in a new battery, stabilizing it and cutting some wires. Don't…read moretake their free labor for granted!

Terrible customer service from person in charge Mariano. Whole line waiting and person didn't care…read morejust kept taking phone calls. Why take phone calls when you have a line going all the way to the door. Then rings me and has this look like he's doing me a favor, no thank you nothing. When you ran into the guy in the isles the guy clearly had look that he did not want to help.