This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

This location is not as good as it once was. It is close to our house, so we've used it for all…read moretypes of batteries for years. But most recently, we got a bad bunch of 2032's, Batteries+ brand, and when we tried to return them, they said in their computer that we had not purchased anything from them in 18 months, which is not the case at all. The person we dealt with didn't care about customer satisfaction at all. We will probably try a different location, but not return to this one!

Had to stop here and I'm so thankful that I did. Juan was eager to assist me. He walked out to my…read morecar with me, lifted my hood up and gave me a mini tutorial on what wasn't going wrong with my ride. I also asked, for a price quote for a thermostat and he had No problems with offering me that as well. Awesome customer service he displayed.

I came in this morning in a rush because I had to jump start my vehicle and wanted to see whether…read moreor not I needed a new battery. Connor was extremely helpful and professional. He identified that I had purchased the battery from O'Reilly and that it was still under warranty. He promptly replaced the battery and I was on my way. I really appreciate the efficiency in how he handled my situation, I was able to make it in to work with time to spare. Thanks!

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

I came in to try out the We Fix It part of the business. I have had an Iphone 6+ with a cracked…read morescreen for a while and had just dropped my Ipad 2 days in a row and was not unusable. I called a day before i could get there to see if I had to schedule. A lady took my ipad info so they could have the glass in stock. I was told it would take a couple hours since the Ipad had not been opened. They had the iphone glass in stock. When I arrived, they went to work on the ipad right away. I had planned to have lunch and work on my laptop, They pointed me towards Little Greek which had a great Greek salad with meat on top. They finished the ipad within 2 hours and it had better glass than new. I then waited the short time for the iphone. The tech showed me that the camera was defective. I did not know if that was a glass problem or another problem. He had a new camera in stock and replaced it in short order. That was much needed as I am doing more videos now and thought i would have to wait for Apple to reopen their stores. Honest, intelligent and timely. Thank you kindly for your integrity and diligence.

I went there to replace the battery of the watch But they didn't do that instead they just…read morescratched the watch without even changing the battery and refused to take accountability. This is a birthday present from my daughter it was in perfect condition and now it's ruined. DO NOT TAKE YOUR PRECIOUS ITEMS HERE THEY WILL RUIN THEM!! The guy who scratched the watch even said he did when I went to pick it up! But when I went to talk to the manager the next day the same guy TO MY FACE SAID THE WATCH CAME LIKE THAT!!

If they don't have it you don't need it. Sort of. I was referred to them years ago from a lamp…read morestore in Plano when they didn't have the light blub needed for end table. They had it and I went back again to get replacement blubs as needed. Latest need was interior light for kitchen appliance which mfg did not have. I called them and explained problem and they said text us photos of blub and we will check it out. A day or so later they called back with possible substitute but not the exact same blub. I passed on their suggestion as I want to get what the mfg uses. I appreciate the extra effort to serve a customer just not this time for a unique. I will keep them on the short list for the end table blubs.

Great place, longtime business. Really knowledgeable people, which is so rare. They seem to have…read moreeverything related to batteries.

Nice, helpful young man. Clean store nice parking area plenty of room. I came here cause they had…read morethe PCV valve in stock. Very large, largest one I or the O'Reillys staff have seen. Was able to get it replaced in the parking lot. Removed about 10 - T30 bolts took off a few hoses. Remove some coils pulled it out. Replaced it then drove it around to see if I can get the check engine light to go off.

Yesterday I experienced extreme anxiety when my car didn't want to start. My car is new to me, only…read moreone payment made. I had a trip planned was advised I needed a new battery. It was suggested I should call the Cadillac dealership . I was absolutely shocked at the price quoted $545.00, I called this store and was quoted $250. I asked what do you charge to install -0- and I have a 4 year warranty. I made them repeat the quote I was so shocked at the difference and was there in 10 minutes. Everyone was friendly helpful, even replaced a piece of trim on my car that a car wash destroyed. This senior woman will always claim this store as my go to for everything car. I recommend them highly. Women you can trust them to advise you in a professional manner with the best prices in town . One happy customer here. Thanks a million Paul.

I was wrapping up a brakes and rotors job for my car when disaster struck. My caliper guide pin…read morebolt was stripped (after I had to use it to get a seized rotor unstuck) and I was straight out of luck on getting a new part from online in a timely fashion. Went to multiple locations of another orange colored auto parts store and they either did not have a replacement part or their website said they did and they still did not have it. I called up James who was kind and courteous and found the part (which had been misplaced in their inventory) and was able to swing by and grab it and finish the job. Thanks again to James who saved the day with a set of caliper guide pins and bolts, and I was back on the road the next day.

Jeremy is awesome. Learnt Oreilly does free engine check ,provides you code and probable fixes,…read moreestimate of part. Woow! Warm and soft spoken, thanks a ton Jermey

Bought a Duracell battery on 8-11-2020. has a three year warranty. Battery failed on 8-13-2023 and…read morethey will not warranty it. First and last time I will buy anything from this chain. I have 5 cars, kids cars, a boat that has 2 batteries and 2 jet skis. I could have been a good loyal customer. Now all you will get is this story being told and me badmouthing your company to all my contacts.

They are always really helpful at finding replacement starters really fast. Most of the time they…read morewill have it in stock.

These guys are a good. They've saved me several times when it comes to starter and alternator…read morerepair. If you have a unique issue, they can solve your problem. On one occasion, they rebuilt my old generator on my classic Ford pickup, and even built a modern one wire alternator so I would have option B. The cost for both was the price of just doing the Ford generator at another shop. Nice.