I have done business with Executive Image for the past 20 years when my travels took me to downtown. They have exceptional professionalism and service. The pricing is good for the amount of cleaning I turn in and Julianna is awesome. I'm very happy with this spot and wished I had a cleaners like this in my home town. Here's a tip: dry cleaners are on every corner so you need to develop a friendship with your owner/operator so they know your preferences. It makes it so easy when they remember how you like your shirts starched and pressed. Also, you get kick ass service! Once you develop that trust, you can count on them with your most valued clothing, like I do! read more

Very professional and kind people we have been going there for a long time I have recommended this place to friends and family they have lots of services and it's quality services never have I had an issue I've always been impressed with the outcome and the prices are amazing especially during this COVID-19 pandemic I would recommend this business they stayed open to serve the community in these hard times very sanitary very clean read more

By far the best dry cleaners I have been to in Downtown L.A, they are the nicest people ever. I have tried some other cleaners nearby, even ordered pick up and delivery from some of them, but I came to the realization that none of them even come close to E.I.C, in Customer service, Quality and Prices, they don't charge tax , Big Plus. I am baffled at some of the negative reviews on here, none of them reflect on the service and quality that you receive here, and I'm pretty sure that most of the negative reviews are either written by jealous and envious competitors or their friends. I have brought everything from suits, pants, to dresses and shirts and everything comes out super clean and perfectly pressed, I never have to question their work, Yeah they are that good!!!. They are a family owned and operated establishment, and I came to find out that they have been here at this exact spot for over 25 years, you can't stay in business that long if you don't know what your are doing. They are on top of their game, they are super friendly and always greet you with a smile, they always perform top quality dry cleaning. I am happy to support a Family run Business. I have used their alterations and tailoring services as well, everything comes out super detailed and prestine. Very very happy with their overall services. P.s I have no problems parking my car in the Skyline lot right next to the business for quick pick up and drop off! Easy Peezy!!!! Moral of the Story, Best Family Owned Dry Cleaners in Downtown L.A I support Local family run businesses read more

Executive Image Cleaners - Sewing & Alterations Near Me - Los Angeles, California

Great service and pleasant employees. The shop is clean and organized. I would definitely recommend them.

This dry cleaners is the best. I feel comfortable taking all of my expensive suiting and designer garments here knowing they will be handled with the utmost attention to care. They also have tailoring available - all of my items have been done perfectly. And finally, it's family owned and operated by a lovely family that goes above and beyond to provide excellent customer service. Happy to be able to support the the community ! read more

Bad service overall. Twice now I've brought a shirt for simple dry clean (light blue shirt one and white shirt another time). Both times the stain didn't come out and both times they urged me not to try any further stain removal. I explained that I wouldn't wear the shirts with the stain, so why not try again. When told no again, I just left. If you wanna pay $8 for a shirt to not get cleaned and essentially get a hanger and some plastic to take home your still stained shirt, this is your place! For regular cleaning services...go elsewhere. read more

The best service! From start to finish, I was helped with proper care, patience and attention to detail. With a big order of 20 pieces for alternations, not only was she fast, but she was efficient! read more

Amazing service. Um so happy with the quality of service and cleanliness. I usually dont post but this place is a gem in LA

Went thrre for ONE shirt to be washed and pressed. They said they needed FOUR days. For ONE shirt. I was blown away. Companies that disappoint customers will not be around in time. read more

A wonderful family business! I would recommend them to everyone. Very helpful and friendly. Great customer service.

Excellent experience and expertise. I leaned against a wet door and got brown paint all over my blazer. This is an heirloom from my great uncle, so I was terrified. Executive staff said they could remove the paint and I honestly did not believe them. But low and behold...... You see the magic they did? The paint was gone and I was Blown Away! I'm wearing the actual blazer in this photo. read more

Executive Image Cleaners - Brown paint removed from this blue blazer by Executive Image. - Sewing & Alterations Near Me - Los Angeles, California

Super professional...... very fast especially on emergency cleaning. Highly recommend!

This the best cleaners of all time!!!! Fast and very clean and will always make a customer have a smile! I recommend this place and wouldn't change it for anyone!there customer service is the best and will always keep the customer satisfied! read more

This was the first experience of my life where I was yelled out of a store. I live next to this cleaners and against my better judgement decided to see if they could hem a shirt for my upcoming COVID wedding. To be clear, this shirt was from Zara so nothing complex. I asked if I could pick up the garment in 5 days time to which an older woman in the back began to scream the date at me as if I was a joke and continued to yell NO NO NO so loudly that I felt forced to leave. There was no discussion or compromise - in fact, I was willing to pay a premium to ensure that they are fairly compensated for a same week alteration but the two workers had no interest in hearing me out. I could tell that their aggression towards me was not going to subside, so I walked out in silence without stating my case...not worth it if that's how they choose to run their business. You would think during COVID, this establishment would be grateful for business from a potential loyal customer...but no...trust the reviews...they are RUDE & I was disrespected. I will NOT try again. read more

Decided to come here since itself right next door to my building. First time I went in I needed an alteration and some shirts cleaned. Shirts came out good and alterations okay, but im satisfied. Had an issue when my gf went to go pick up my clothes and they wouldn't release it to her unless she had the ticket or paid in cash. A little sketchy. 2nd visit I dropped off another batch of shirts and suits. When I went to pick it up they said I never dropped off a suit and the owner(mother?) was rudelt saying how I never brought a suit. I let them look for it because I was in a rush and got a call an hour later saying they found it. 3rd visit. Go to pick up the coat and another suit and they can't find my suit again. The same owner rudely tells me there's no suit again and after 5 minutes they find it. I would be okay with it all but the rudeness is not welcome. Paid for my items and I'm on my way. The son who helps run the shop is very polite and friendly so because of him I give an extra star. read more

I've been bringing my garnements here ever since moving into downtown . Convenient location with flexible business hours including Saturday hours. They always manage to remove all stains from the garments , even if it means working on the item a second time if it didn't come off completely the first time around. You can tell they care about the clothes, and also pad the suits jackets with tissue paper once they are done, in order to help keep the shape intact ! read more

I highly recommend this business if you live or are in the Downtown area. I needed to get a couple of suits dry cleaned and they did an amazing job! They are friendly, courteous, honest, and very professional. read more

Called to ask for a price on laundering and pressing men's everyday button down business dress shirts and the woman said she had to see the shirt....REALLY. Stop wasting my time. Blown away by her lack of professionalism I read the reviews. They talked about bait and switch and terrible service. I agree. Stay away. read more

I am glad this place is still open. They did couple of alterations for me in the past. They did a good job. My only criticism is the timing. It sometimes took longer than promised. The dry cleaning services is pretty good. Thank you for the nice message on your site during the pandemic. read more

Did a good job on the cloths but holy cow they charge an arm and a leg . Used this place one and ran away to saw my wallet read more

Great service! They have accommodated me on many rushed occasions. Dependable and great quality.

I don't know who these people think they are. Went to pick up some things that were left there entirely too long bc we're in the entertainment industry and travel for months at a time. These people literally attacked me, lectured me and went on and on like I'm a child. Extremely aggressive and unprofessional. They are willing to lose a whole customer over $60 which means that not only is their customer service bad but they are not smart business people. Or maybe they have some warped view of people of color. If only they knew! How bout this executive whatever your name is donate the clothes. We'll never do business with you again . Your disrespect will catch up with you guaranteed! And from the looks of it , it already has especially if you're going crazy and losing customers over $60. Update: this is a real review. Why would I take the time to pick on this small business for no reason? The owner's response below exemplifies their abhorrent customer service. read more

Great customer service -- very reliable with exceptional workmanship. Been coming to executive image for many years now and will continue to use them in the future. read more

I came last Saturday to pick up a blouse and there was no amount written on my ticket, so the guy asked the lady (his mom, I'm assuming) how much to charge me. She said $6.50, which I thought was ridiculous for one blouse. I asked if that's how much they've always charged for blouses and he said it's never changed. Interesting. Didn't he just have to ask how much to charge for my blouse? I gave him my card (I had no cash on me and it doesn't say cash only) and I hear her yell at him for accepting my card for something so small. I had clothes I needed to drop off and had no time to go anywhere else, so I decided to just suck it up for one more time. He asked me when I wanted to pick up and before I could answer, the lady said Saturday. Mmmm.... no, I'd like it by Wednesday please. I've been coming here for the past 6 months and always gave them ample time for my clothes because I do see how busy they get. But to answer for me?? Kinda rude. Anyways came back to pick it up and he charged the girl before me $6 for her blouse. Yes, it's never changed. The guy is nice, but I don't think I'll come back again because customer service just needs some work. read more

First time going to this Dry Cleaners. Unfortunately I had a stain in my suit, shirt and tie which I honestly believed I was going to have to throw away. I went to pick it up and was utterly amazed and shocked. No sign of the stain. ANYWHERE. Thank you so much for saving what would of cost quite a fair bit to replace. Excellent service, great business and exceptionally well run. Highly Recommended! read more

I am a huge huge fan of EXECUTIVE IMAGE CLEANERS and JULIANNA. I trust her with my clothes. She does alterations and that's been a life saver. I wouldn't use any of the other new pop up dry cleaners - as they don't seem to care as much as these guys do. And the other week, I ran into PROJECT RUNAWAY's TIM GUNN - he said that he always uses this place when he's in LA... and you know he's a critic!!! Thank you EXECUTIVE IMAGE!! read more

I have been a Yelp member for many years. During this time I have only written one other review. And I am on here today because this shop deserves the 5 stars! They have GREAT service. Its a mom and son owned cleaners and they were sooo kind. I came in here to get my button sewn onto my peacoat and she did it in 10 minutes!! Such a sweet lady. Will definitely go back.. as service like this does not happen frequently enough. read more

Horrible customer service. I went in to see if I could get my pants fixed as I had ripped them along the seam. When I went into the dry cleaner I was ignored by the associate and didn't get helped until another employee came to the front desk. When I did get help, the attitude I received from the staff was extremely rude and very unprofessional. I would not advise anyone to take their clothes to this cleaner. read more

Firstly, I have only had the following services done at the store: dry cleaning, pillow cleaning, shirt cleaning, tie cleaning, pants repairs,and dog bed cleaning. Great family run shop. I've been coming here for six years and have not had any issues. The family is always willing to help with express orders when needed and always have the clothes back on time. Prior to coming here, I tried other shops in the neighborhood but they have lost my clothes or didn't have my stuff back on time. The price is a little higher than other places BUT I personally think the service and organic cleaning are worth the added couple of cents. I also have a dog who tends to make a mess of his bed or pillows. I've brought all my damaged items to the shop and they were able to patch everything up and take out odors and stains. They also just started delivering to neighboring buildings so thats an added advantage if you work late and can't pick up your clothes. read more

For the last year my husband and I took all of our dry cleaning across the street to Ralph's because it seemed convenient to drop it off while grabbing groceries. However, Ralph's never did a great job. My dresses constantly came back with new pulls and my cashmere sweaters are now pilling. My husband's shirts would come back with the stains still fresh. Did they even attempt to clean it? I was beginning to wonder. So we were fed up with the lousy quality and decided to try Executive Cleaners. Talk about a GODSEND!! Not only are they super friendly, they do an amazing job! I brought in my husband's white shirt that had a red (ketchup?) stain on it. We had taken the shirt to Ralph's TWICE to try and have the same stain removed, both times did not even make a difference AND we had to still pay for it. (Thanks for nothing, AGAIN, Ralph's) The first time I came to pick up the shirt from Executive Cleaners, POOF the stain was gone! They also removed a tough oil stain from one of my dresses! (I swear we aren't usually this messy) She also checked the garments to make sure that the stains had completely been removed and asked if I was satisfied. Absolutely! You can tell they actually care about the quality of their work and their customers. Whether I'm buying cashmere sweaters or it's a silk shirt from H&M, I want to NOT worry about it getting destroyed at the cleaners or wonder if it's actually even being cleaned. I know that I can rest assured when I drop off our clothes at Executive Cleaners. My husband and I will be bringing all of our dry cleaning here from now on - which will probably be often because I guess we really are that messy! Oops. read more

Extremely happy with Executive Image Cleaners. The owner Julianna always remembers me, and takes care of my clothes as if they were her own. She is extremely attentive to detail, from the smallest stain on my sweater (which she finds on her own without me having to mention anything) to making sure everything is done on time. My clothes all come out looking like new after she works on them. I trust her with all my expensive stuff too. I'm also extremely particular about taking good care of my clothes, since I am a designer myself! Highly recommended! One of the best dry cleaners I've ever been to. read more

I'll admit, we don't dry clean often, but when we do we expect expert care and good service-- just what we get from Juliana at Executive Image. Dry cleaning is not cheap, but her prices are far from outrageous. She has saved the day for me on two occasions and really makes little South Park LA feel like a community with her kind and caring spirit. read more

Executive Image Cleaners is great. Exceptional service. Timely. Professional. Five stars!

My G has been taking his shirts here for years now. Now that we live downtown I've taken over dropping off and picking them up. Very convenient as I can walk! It's right across the street from Ralphs on Flower. We tried Ralphs cleaners, but found it more expensive, took longer and not all that professional of service behind the counter. Juliana is very professional, friendly, always remembers your name and gets the job done! I've taken a few of my things to her too, ladies pants, sweaters and was very happy. Give her a try! read more

AVOID THIS PLACE AT ALL COST. Very bad customer service and there is always delay. Bad people. Bad service. Just bad. read more

The owners are wonderful people and very friendly. This was my first time there but will definitely go back in the future. I had my girlfriend stay outside with my dog while I dropped off 3 suites for dry cleaning and have 2 buttons resown. The lady quickly waved my girlfriend to come inside after seeing my dog and had a nice conversation before leaving. When it came time to pick up my suits the lady and her son were just as friendly despite finishing up their 12 hour work day. They also didn't charge me for sowing the buttons which was awesome! read more

A close friend recommended Executive Image Cleaners to me and I am so glad I listened to him. I dropped off my three piece suit Tuesday night and needed it for a wedding on Friday. They assured me that it would be ready in time and to not worry. Friday rolled around and my suit was ready just like they promised. Dry cleaned very professionally. Pricing is low.... customer service is high! Will use them always for dry cleaning needs.. read more

This place is great and the staff is super friendly! I've had a suit cleaned and pants hemmed. Both were done professionally and on time. Definitely will be going back for more dry cleaning and alterations. Very happy! read more

I have been there a few time for dry cleaning and tailoring and they have done a wonderful job. I took in a pair of pants that were stained and seemed like they did not have hope but they left them as new. They are really nice and are always looking to give you the best service read more

I am really glad that I found these cleaners, very good quality service at a fair price. I read a negative comment about this business, and all that I can say is there are clueless people on the internet. One was complaining about a stained shirt that he tried to fix before bringing it in to Executive Image Cleaners. Of course, it's gonna be problematic to fix after the stained garment has been messed with by a non professional...Duh! I highly recommend the friendly and professional service at Executive Image Cleaners, the name suits them well. read more