Was told they'd treat all cars like luxury cars. Got my car back, and they didn't put the emblems…read moreback on. Took it back to be done, and they just eyed it, letters are off centered, emblems not where they're supposed to be at all. Finishing touches being blown off like this, makes me wonder what other corners they cut in the actual body work.

SPECIAL THANKS TO ALEX! These guys did an amazing job! They even cleaned my car inside and out,…read moreeven though I was getting my front bumper repaired. A little back story: I was a victim of the snow storm we received in Feb 2021. Couldn't stop sliding and hit a guard rail. Completely wiped out the front of my car. I took my car to them same day and they got me all set up that day! It took about two weeks for them to be done. The wait was due to the parts (I'm sure Covid and the snow storm did not help). They stayed in contact with me throughout the whole process: when they ordered, the delivery date, and even the complete date which they beat by two days!!! I definitely recommend these guys especially if you have a high end/luxury car.

This place is Local and feels very personal, like family. I was very pleased to work with them on…read morefixing my car. My car has a specific type of paint and they found it. This shop could've just fixed it all, and not put time and effort into it. But that is what they did they ordered the new pieces which took longer than originally planned. They worked diligently with my insurance agency. And one of the adjusters said this is one of his favorite shops to work with because they are knowledgeable, great with communication and do amazing work.

I took my Pathfinder in with a punctured radiator and broken core support (I don't want to talk…read moreabout how that happened). Since regular repair shops won't touch core supports, I had to go with a body shop, and with the recent hail I figured I'd be waiting weeks on end. My car was completed in a matter of days and came in significantly less than the estimate. Everyone there was super friendly, communication was great, and the work was done perfectly. I don't particularly want to need a body shop again anytime soon, but if I do, I'll be back at Don's.

They repaired my Z4 they were awesome! Fast, courteous and extremely reasonable. Thank you so much!read more

Don's Body Shop did a great job with my car after the tornado. They were polite and professional.read more

First off I want to say, nothing I'm about to say applies to Jason, he's been a standup guy every…read moretime I've dealt with him. However I just called regarding my x5 diesel and an issue I was having with repairs completed. An exhaust leak at the EGR cooler flange after they reinstalled it due to a thread repair. I called and was polite about the issue because I'm not even driving the car right now, I just noticed it when I was moving it around the driveway. I was met by someone on the other side of the phone who was not Jason and was surly, rude and overall quite dismissive. Saying something to the effect of; "call Bradley fuel and repair" and then I said okay, and was about to ask if I should ask for someone specifically and he cut me off and said "just go on your maps to find the number". No kidding dude. Lol, what a joke. Save your time, go to bimmers r us.

I repeat don't go to this motor shop they will take your vehicle and destroy it. They make up…read moreprices & take your hard earned money. The owner hires knock off mechanics without the right credentials. Such a cheap ass hole. One more thing they will drive your car likes it their's meaning speeding, turning corners while tires screeching. He will be out of this shop soon with my legal team on his ass.

the staff was friendly and on top of my repair progress…read more my car looked like new when job was done. i thought the total repair time was way too long. conrad lohrer

Their body work is impeccable! The staff at Spirit West Motor Carriage are friendly and provide…read moretop notch service. The owners, Tracy and Brian, are amazing and will ensure that your car is repaired on-time and looks great. They work with your insurance company to ensure all the paperwork is done correctly and even helped me get a great rental car during my repair period. I will always highly recommend Spirit West Motor Carriage!

Great place. Owner is excellent to work with. His staff are great at what they do. Highly…read morerecommend to use them. Very happy with the quality of work

I came back to get a good sized scratch on my Toyota Sequoia repaired. The folks at Elite Custom…read moredid not disappoint. They gave me an extremely competitive price compared to the body shops around the St Charles area. Service was top notch. Communication was stellar. They even detailed the interior and exterior of my rig. 10/10 - I'll be a lifetime customer. Thank you, Elite Customs! Sincerely, Jon

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Had Melvyn and Lenny before - this time Justin and Joel. I was worried I wouldn't get the excellent…read morequality I had before - but I had NOTHING TO WORRY ABOUT !! Justin and Joel are real pros. They are passionate about every detail. I apologized when they arrived because our cars were dirty .. we have pets and have neglected our cars. They just smiled - they knew it didn't make any difference - they weren't going to leave until our cars looked new. And look new they did! Every crevice is clean and the cloth seats are immaculate again! Not only is it great to have our cars shiny and bright - it's great to see people enjoy doing their craft so well. Thanks Road Care Mobile !!

Ive had my car detailed before and usually takes a couple of hours. Had a Groupon for detailing in…read moreand out. Went to the Chesterfield location. Was in and out in 40 minutes. I questioned about the rush. Found out, they didn't even vacuum the trunk. Also had a spit on my windshield that's still there. No freshener was applied. Carpet was supposed to be shampooed, but was not even damp. I stopped by the Maryland heights location to co n plain. It's not that I wanted a redo of the service, but complete what they didn't do. Instead of taking care of me right there, they wanted me to come back next week. Not sure why they just couldnt pull someone to take of my problems. I guess your not paying full price, with a groupon, you get half ass service.​​​