We've brought our cars in for some basic repairs and oil changes, etc, and they do great work here!…read moreI brought in our car once and one of the owners actually put it up on the rack, inspected the issue, and gave me a repair price all in the space of 15 minutes! Wow!! Great place to get a repair done quickly, correctly, and without breaking the bank.

Requested a quote for rear brakes on Jeep grand Cherokee on Saturday responded promptly with a fair…read moreprice. I made appointment for Monday car was completed early I will definitely be back. Thank you

Excellent work by this establishment. I would recommend this repair company to anyone in need of…read moreauto repairs. They are very nice people too.

Repaired my tire for free even though I didn't purchase it there. Wonderful customer service. I…read moreknow where to go when I need new tires.

We have lived in Arlington Heights, about half a mile from Wheeling Auto for about ten years. We…read morenever had the occasion to use their services but needed service close to our home. I found them very helpful and professional. They quickly found the problem with my car and quickly performed the needed service. Their staff was excellent in taking care of the problem. I will be using Wheeling Auto for all of our service needs. Without hesitation I can say they are five stars.

I went back to get an oil change here because of the great service I received last year…read more Unfortunately, the service I received was horrible and have lost trust in this place. Went in on a Friday afternoon for a scheduled oil change and was there for 2.5 hours! I was told that my car was done so I paid for the oil change. Side note: I was told AFTER I tapped my credit card that there would be a 3% fee. I asked if I could use my debit card instead. There was an option to select Yes or No to the fee so the lady behind the counter clicked No and said the charge still went through. What is the point of having this option??!! Irritating and somewhat shady. Back to the story: The lady saw me get ready to go and did say that my car would be another 10 minutes because they had taken it to drive around the block. Fine. I waited and waited and my car still wasn't ready and no one was available behind the counter to ask. Luckily another man came out to help another customer and I asked him about my car which he automatically brushed me off with a response "yeah it's coming out." But still no car. Another man came out to help another customer and I asked him if he could check the status of my car which I got an annoyed look from him with no response except he just walked to the back and asked about my car. Seriously?! No one else came back out but I heard someone yell "it's coming out right now" and when I looked outside, my car was being driven out of the garage. The man driving my car apologized and explained that the lady should have communicated better and told me that they were still performing tests which took longer than she told me. "Performing more tests", "driving it around the block"...generic excuses thrown at me while not being told exactly what the real status of my car was, all the while behind an enclosed garage with no visibility to what they were actually doing with my car. I don't like being treated like this especially because I didn't see them treating anyone other customers like this. Like the other bad reviews on here and Google, the service you get here is hit or miss. You might save some money on a couple of things but just think if it's really worth it including the time you lose. For me, it's not worth being treated like this and not being able to trust the level of service I'll be getting.

Jeff''s Automative is absolutely amazing. We were referred to Jeff by our son who owns a…read morelandscaping business and uses Jeff for his work vehicles. We were looking to switch mechanics in the area and just totally amazed by them. Top notch service, highly recommend. All our vehicles now will be going there.

A big thank you to Jeff and his team for being honest and fair. I recently brought my 2011 Honda…read moreCivic to their shop with a loud muffler noise. I was fully expecting at least a new muffler and possibly a full exhaust system needed. After an inspection, their technician phoned me and gave me the good news... the muffler is fine. It's simply an exhaust pipe that rusted off and needs to be replaced. $200 later I am back on the road. I really appreciate the honesty and fairness. Jeff's Automotive is simply the Best. Thank you.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

I had to have by rear light replaced. They were friendly, professional and reasonably priced.read more

I have looked far and wide for a trustworthy and reliable mechanic to service my European vehicle…read more Many places I called informed me that they would not and or could not work on my car until I called Real Autohaus. Michael, my advisor was helpful, kind, and honest with the work needed to be done. Fernando, my service technician took great care of my car and provided needed feedback. I have found the folks who I trust with my vehicle and if you want great pricing, honest work, with great customer service, this is the place you want to go to.

Shady experience. Called after seeing advertised price of $1900 for fuel pump and fuel tank…read more(damaged by acorn tire). They said that price is ballpark. After I sent them documents from ford which showed ford's price. The price skyrocketed to around $3800. They said it needs way more work. It did not need any more work; it was the same fuel pump and tank that he quoted the original price for. Obviously, I did not take car there. Be careful who you trust!

Called around trying to get a quote for new spark plugs and a throttle body cleaning on my 2011…read moreLexus ES 350. My normal shop quoted me $1000 which shocked me. The major cost is labor to get to the rear plugs which I cannot do anymore because of my back. Got another quote for $650. Then I contacted Tony at Ace Tech and quoted me $350. I said great and he set me up with an appointment. He performed the job in 3 hours and since I paid in cash he lowered the price even more. I am extatic. I will give Tony my future business as well as tell my brothers and sisters!

My old battery died on a Saturday morning Ace Tech was able to get my car in within an hour and…read morethey were extremely responsive texting me with updates. Their prices are fair and I was happy to get back on the road within a few hours. I'm glad to have them close to home.

Took my car here based on recommendations from my car buddies…read more I wanted an oil change and it was easy to make an appointment. You call for a day and then drop the car the night before or show up in the morning and check in. They verified the oil change and asked if I needed additional service. I asked them to take a look and let me know as I didn't think it did. The staff is really friendly and welcoming. The service was very affordable and the quality and care they put into their work is tremendous. When they called to inform me my car was ready, they validated that no other work needed to be done. But if I wanted to 30K service I could. I decided to pass and doing it next month. They didn't push the services and to call them for an appointment when ready. Lastly, the waiting room has very comfortable theater style seating and a small cafe bar. I'm going to bring all my cars here for future services. Thanks!

Have been going here for years and dropped off our son's new car to be looked over. Needed an oil…read morechange and some other work done. Picked up the car and did not get to far without it smoking. The oil cap was not put on leaving the oil to go all over the engine, exhaust pipes and drained on our driveway. We have been loyal customers here for many years, which makes this experience especially disappointing. We brought in our son's new car for a routine inspection, including an oil change and additional work. Shortly after picking up the vehicle, it began smoking. When my husband later opened the hood, oil splashed into his eye, which was extremely concerning and unsafe. He discovered the oil cap had not been replaced, causing oil to spray throughout the engine, onto the exhaust, and all over our driveway. When we contacted the shop, we were told that if the car was returned before noon, it would be inspected and we would receive a call. We never received that call. Because of this error, we were without a vehicle for two days and had to rearrange work and school schedules, including taking time off work. Ultimately, the only action taken was cleaning the oil spill and refilling the oil. There was no follow-up communication, no apology, and no offer of reimbursement or compensation for the inconvenience and disruption caused. Given our long history with this business, we are very surprised and disappointed by the lack of responsibility, communication, and customer care shown in handling this situation. This was once our go-to place, and this experience has significantly changed our confidence in their service.

My heater stopped working and all three estimates I received were multiple thousands of dollars…read more But Casey's said they might be able to get to the blender door without taking the dash all the way apart. They were successful & saved me thousands! Great service.

Been going there for years and they're always great and fair, highly recommend them! They get the…read morework done fast and inexpensive

Z did a great job figuring out the issue for my headlight wiring repair. We ran into an issue with…read moreparts because my vehicle is quite old, and he spent a good amount of time trying to find the right part, as well as devising an alternate, cost-effective repair at my request. I felt bad to call him on a freezing day (like high of 5 or so), but he still honored the appointment, and overall did a good job. I will likely use his services again.

I scheduled a mobile mechanic to come look at my 2009 Hyundai Sonata that wouldn't start…read more First time, he canceled because his service truck was having issues - totally understandable. We set another appointment, then he asked to move that one too due to another commitment. I agreed and even sent him notes about the car to help. After that, he missed the 3rd rescheduled appointment. Multiple reschedules and then total ghosting. Would not recommend and extremely frustrating.