I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

I had to have by rear light replaced. They were friendly, professional and reasonably priced.read more

They are super friendly and pleasant. They did a great job on changing my oil and answer all of my…read morequestions. I would recommend them to everyone in Winchester.

I've been going to this location for many years and with many different cars, and now they even…read moreservice my son's car. I truly wouldn't trust his vehicle with anyone else. The team is always professional, compassionate, and delivers consistent 5-star service. They're honest, reliable, and genuinely go out of their way to do great work. I highly recommend Costa Oil to anyone looking for a place they can trust.

Excellent work by this establishment. I would recommend this repair company to anyone in need of…read moreauto repairs. They are very nice people too.

Repaired my tire for free even though I didn't purchase it there. Wonderful customer service. I…read moreknow where to go when I need new tires.

First time here, great service . Thank You Connor for being…read moreso attentive to my Mercedes Benz needs five stars definitely coming back.

Spoke to a gentleman named Ronald who quoted me on 1hr 30 min for brakes/rotors, and oil change…read more Going on 3hr+ for service; turns out when I asked one of the three managers on duty what's the hold up they stated "That they are training someone on doing the breaks." (SMH) At one point there were three people working on the car at one time. Not pleased with the turn around time, and I'm pretty worried about the quality. Never again will I come to an oil change "brick and motor" for a break job even if the "time" quoted is appealing. This shop is not equipped with the expertise to do a break job the mechanics here are at best do it yourself guys in their home garages.

Quick service (no wait) informative but no pressure when offering additional services. Got my oil…read morechange done pretty quick and there were coupons available online. Nice people, good team work. Would come back again

My daughter took her car over to this place last week for a $100.00 oil change. We had thought the…read moreservice covered checking all fluids. It appears it didnt. The brake fluid was down to close to the add level and after 2 days, her oil light came on after about 15 minutes into her drive to work. She took it to a repair shop and they hooked it up to the computer which stated the oil level was low. We checked it and It was 3/4 down. No sign of leaks. We added a quart to get her by and She called the "Hot Line". They told her to bring the car back to that location. She was hesitant as she didnt have the greatest experience there the first time! There was one closer to us but they were insistent that she bring it back to original store. She did, and as expected, they said everything was "fine". In my opinion nothing was really done in the first place. I've added a picture of the oil after 1 week of use. Doesn't look like new oil to me. I would not recommend this location.

The oil filter was not changed during my oil change. My oil is completely dirty. This is…read moreincompetence. Avoid this shop or risk engine damage. Now I need to get my oil changed correctly.

Brought my daughters car in for an oil change because the reviews were outstanding. They did NOT…read moredisappoint! Spoke with Alex (who is amazing) on the phone and he was able to get us in and out in about 20 minutes... at the end of the day on a Friday! The price was extremely reasonable with no upselling! Very trustworthy and professional! We will be coming back for sure!

I went to Duke of Oil for an oil change because of a good coupon. I was very impressed. The…read moretechnician doing the oil changed called me over and said, "Do you know you are about 3000 miles early for the oil change?". I said yes, I wanted the oil changed because it had been 6 months since the last oil change. He then showed me a sample of my oil and said, "It looks like it was changed yesterday, are you sure you want to get it changed?'. I said to change it. I am sold. They are good guys. I will be back for my next oil change!

I have been going to the Duke of oil for 20 years. I've noticed lately they don't have certain…read morestandard things (flushing system/grade of oil etc..) and both times in a row I left without them being able to service my car. Found a place down the street (cars automotive) Great service/Pro attitude

Mathew was so kind and very helpful with explaining what my car needed. Great service!read more

Great service. Eire helped us out and WOW, She's a great team leader and was knowledgeable,…read morefriendly and got the job done in time.

They asked about coupons and I downloaded one right away. They told me the quality of my air filter…read moreand other things for routine maintenance and weren't pushy at all. They took their time to do things and gave me a good price. Will be coming back!

Phenomenal service from start to finish!…read more I stopped by Take 5 Oil Change on Golf Road around noon and was immediately greeted as soon as I pulled up -- no waiting around. The team came right out, offered me a bottle of water, and walked me through the whole process. I needed synthetic oil and a little more than the standard amount, so my total came out to about $142, which included the oil filter change. What really stood out was their transparency. They actually showed me what my oil looked like before and after, plus the old dirty filter versus the new one going in -- all without me even asking. It made me feel confident that I was getting exactly what I paid for and not being upsold. They also offered a military discount, which I really appreciated. The whole service took about 25-30 minutes (a bit longer than their usual 10-15), but it still beats dropping my car off at the dealership for half the day. Everyone was professional, polite, and genuinely friendly. If you go, definitely check for online coupons before heading in -- they have some good ones! I'll absolutely be coming back here for my next oil change.

Genuinely I'm shocked that this shop isn't higher ranked. I had time to kill between appointments…read moreso I popped in. They had one other vehicle and were able to take me right away. I had avoided an oil change for months so I was dreading it. The manager was super friendly. He didn't try to upsell me and gave me helpful maintenance advice on how to prolong the longevity of my car. Costs were reasonable and I didn't feel condescended to--key points for me to be a repeat customer.

Literally the worst jiffy lube ever. It took over an hour and a half for an oil change. Only one…read moreperson was working. The guy was clearly incompetent and didn't know what he was doing. I have never waited almost 2 hours for a simple oil change. How do you only have one person working. The person behind me waited an hour and a half as well. Don't ever bring your car here.