I'm a stickler for car maintenance but I've been having some bad experiences with my normal service…read moreprovider and was overdue for an oil change. I stopped at Jiffy Lube on my way home from work a little after 5PM. They got my car right in without a wait. I was warmly welcomed. A couple minutes later, I was offered some additional services like filter changes and tire rotation, both of which I agreed to. Used to service in a dealership setting, I was prepared to be there until they closed but I was out the door in under 20 minutes. Amazing! I can't say enough nice things about the gentleman who took care of me. He was helpful, courteous and made my experience pain free which was such a relief. I think I got a bargain if compared to what I would have paid at the dealership. I'll definitely be a repeat customer.

The manager told me that the lower priced (of several) Pennzoil synthetic oils he offered included…read moreold recycled oil. This is not true. An effort to upsell to the more expensive oil. Technician who did the work, who did not speak English, seemed lost and confused regarding what he was supposed to do. Did not clean windshield exterior, as included in services to be performed.

Outstanding customer service! They came highly recommended, and they absolutely lived up to the…read morerecommendation. Peter was professional and very knowledgeable. Thank you, Peter, for the excellent service!

Star Auto was phenomenal. My vehicle was completely inoperable and the mechanic was proactive and…read morefully transparent about pricing and timing while letting me direct the next steps so I wasn't paying for anything unexpectedly. They were fast and also made it very convenient to pick up the car and if it had taken longer the process for taking a loaner vehicle was also very simple. I was very happy with the service and would gladly recommend this top-notch shop.

I took my corvette convertible to these guys and they did a great job, it's a 1992 and is prone to…read moreneeding some repairs frequently. They have a reasonable labor rate and I noticed that they don't typically have overruns on the labor that some other shops do have. Also they will allow you to order your own parts from summit racing or JEGs and will review the order before you finalize to ensure proper parts abs fitment. I was impressed with the phone communication and that they were able to diagnose a problem that eluded the dealership. Also they like older corvettes and it shows as they know them and are willing to help out with restoration plan. They are worth checking out if you need a trustworthy mechanic in the area.

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Awesome service and honesty!! Always does what's needed and not the things you don't need like…read moredealers will do.

My sister recently called to bring her car in and the man on the phone was extremely rude. Made…read moreunnecessary comments about the car and was extremely condescending to her. He made awful comments about driving a 2000. Never going here. So rude.

This place is top notch! They welcomed me in, were incredibly friendly, texted and called me and…read moregot everything done in one day. I can't tell you how impressed I am. Thank you Louis and Mary Ellen!

The owner provided practical advice, even when it affected his bottom line. I will be back with my…read moreaging car for this reason.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

Terrific quality work with honest attention to detail. Best neighborhood mechanics/tire shop for…read morethe value.

The Best Service Ever! Great Staff Brandon and Bruce are…read moreGreat Professionals!! Very Quick response

Friendly. Fast…read more Honest. Professional. Very covid cautious which I really appreciated. Great customer service. First time there but will be back.

Jiffy Lube is known for ONE THING...OIL CHANGES! How can they screw that up by putting TOO MUCH…read moreIN!!!! Then they don't back up the quality of their service after they completely screw up and now I am out approximately $700!!! I took my car in to this Jiffy Lube for a quick oil change. 5 days later on Mother's Day my car completely shut down on the way to dinner. Thankfully we were right near a gas station with a tow company attached. We had it set up to tow to the Ford dealer 10 mins away the next morning. After the Ford technician examined my vehicle he concluded that the oil was over the fill line and that was what caused the problem. I called Jiffy Lube to inform them of what had happened and that they need to reimburse me for the charges. They claimed that I should have brought it back to them as soon as there was a problem with the car. 1. How was I supposed to know that the reason that engine completely stopped working was due to the oil change 5 days earlier? 2. Why would I take my car to Jiffy Lube for engine work anyway? 3. Was I supposed to ask Ford to put the oil back in the car and then have it towed to Jiffy Lube next? I have reported them to the BBB and they never responded to that complaint. Next, I will be sending a demand letter and threatening taking them to small claims court.

Came in to have my tires checked after the air kept getting out. The guys were speedy and…read moreefficient. Great quality service! Was able to make it in time to my kid's game!

Kyris was super helpful on a Sunday at 4:55. Five minutes before closing he was able to replace my…read moretire and at a great price!

Let me start by saying this guy Salman is really honest and will not cheat you. I am a kind of guy…read morewho would takes quotes from multiple places before I narrow in on one. I have had 10-12 very good experiences with this particular Car X location. I had an issue where my car was making a screeching sound on turns, I went to a car shop and they said something is wrong with brakes and gave me a quote of 350$. I knew its not the brakes as i had recently changes them. On a friends recommendation , I went to Salman and he had his mechanic look at my car and said it was just plastic under the car that was broken and was touching the tire on turn. He cut it off and didn't even charge me any money for it. Second time I had to put an front license plate on my new Audi and I was told to pay between 50 -100$ . Salman did not even charge me and only asked me to tip the mechanic $5 if I wish to. He let me in the shop while fixing the plate so I can have it fixed where I want. Third time, I went for oil change to Meineke and they told me I had issues with my brakes , my suspension, filters and what not and gave me an estimated quote of 1800$. When I showed same quote to Salman , he inspected the car for all of the above and only thing he asked to change was brake pads which he did for 250$ and gave me a free synthetic oil change for future. Its really hard to find good and honest Car Guys. I am so glad I have found one. Really Really recommend this place to everyone.

I can't say enough good things about my first (not that I wish to have my car in the shop a bunch)…read moreexperience with this Car-X location. Showed up to drop my car off and a person who I assumed was another customer can in and let me know he was the owner. He took down my info and as I was dialing up and uber apologized for being late as he was dropping off a customer. I mentioned I was going for an uber and he told me not to worry and he would drive me home!!! Seriously what year is this?!? Am I an Chicagoland or some small town in Iowa??! I call a few times to check in status and the owner is very honest about his team trying to catch up on work and apologizes for the delay. I show up to get my car with my $20 off coupon and get a bit more off as an apology for the extensive repair time (7 hours). I don't know what you look for in a repair shop but honesty and quality are super high on my list.