We tried multiple times to register for swim lessons and had an incredibly frustrating experience…read more After calling three times, I finally spoke with the director, John, who admitted the pre-registration links on their newly redesigned website are broken and that this was a known issue. Unfortunately, the staff I spoke with prior to John were dismissive and unhelpful, simply directing me back to a website that doesn't work. It's discouraging to see so many positive reviews when new customers are unable to register at all. If you collect contact information and even credit card details but have no functional way to complete registration, it undermines trust and credibility. A business that cannot prioritize basic customer service and onboarding--especially when parents are trying to ensure safety and instruction for their children--misses the mark entirely. Very disappointing

We enrolled our boys at EVO after seeing the many positive reviews, but unfortunately our…read moreexperience has been very disappointing. Both of our boys are on the spectrum, and while my younger son was having some difficulty focusing in the water (which is to be expected given how much he loves it), the instructor's reaction was completely inappropriate. During the last session, the instructor was visibly upset--rolling his eyes and even looking up at the ceiling in frustration. No parent should ever have to witness that kind of behavior directed at their child, especially a child on the spectrum who needs patience and support. To make matters worse, when we called to cancel and withdraw our kids from the program, the staff member we spoke with didn't even ask why we were leaving or show any concern at all. That lack of care and understanding was just as disappointing as what we saw during lessons. Parents of children with autism, please think twice before enrolling your kids here. We all want an environment that offers patience, care, and encouragement, and unfortunately EVO did not provide that for our family. We will not be returning.

Enrolled my girls for the summer to help them learn essential swimming skills. We did a free trial…read moreclass at another swimming lessons business, but we were not impressed with the structure or location (it was located behind a building, thru a rear door, inside a gym). When we got to our first lesson at Aqua Tots, we knew we made the right choice. At only a couple dollars more per lesson, this place seemed like a 5 star luxury resort in comparison. The staff is so friendly. There is a large changing area with separate bathrooms, there are blow dryers available, and also a swim suit drying machine!! The swim suit dryer was very impressive!! They have a very comfortable sitting area for family to sit and watch their child in class without having to sit in a stuffy, hot / humid pool room... Instead, parents can kick back in a comfortable chair in the air conditioning. As a bonus- They offer complimentary water and snacks for the students & parents. We love Aqua Tots! I highly recommend to anyone!

We had our daughter here for only a few months and had a few bad experiences. The reason we ended…read moreup canceling our membership was because of our last session, my almost 5 year old daughter was in her lesson when I looked down for one minute and looked up and she was crying and standing on the step looking at me while the instructor was with another child. I got up right away and ended up walking into the pool area to help her because the instructor was with the other child in her group. The instructor didn't say she saw anything. My daughter cried the whole way home and had a hard time calming down. She never wanted to go again but couldn't tell me what exactly happened. We canceled since we weren't going to force her to go. Well, a month later swim lessons got brought up and she just now told me that she didn't wanna go back to swim lessons because she almost drowned in the water. She said she went under water and couldn't find the wall. I am writing this review now to warn parents please don't take your child here if you are serious about teaching them to swim. It's not worth it and the groups are too big for them to learn anything anyway and the way they just have the other kids sit by the wall while the instructor is with one child at a time just seems unsafe.

Most ghetto pool I've ever been to. Customer service and atmosphere leaves so much to desire…read more Lifeguards working overtime constantly rally and screaming for minor attractions. It seems like every 30 minutes they have everybody move out of the pool. Thanks threaten to call Cody and think somebody would pay for me on the atmosphere with my house but do you go to work that isn't an uncomfortable top steel. Bad customer service stressful atmosphere twice the price of other public pools. And the water was pretty much grayish.

I signed my 12 year old up for swim lessons here as we live on the other side. The pool is clean…read moreand staff seem nice. He wanted to come for free swim on Saturday to practice his swimming and use the diving boards more. The pool is ok with a small water slide, diving board, and small kid splash area. The pricing isn't bad for him, but for me to go in and sit, it's twice the price of him. I only had enough for him to go in so I had to stand outside the fence to keep an eye on him. Non swimmers should not pay to sit on the bleachers. Otherwise this place is ok for the kids to have out an hour or 2 in the summer.

My daughter has been going here a lil less than a year now and it's been going great so far. She…read morehas improved with the strokes since she started. I just think she needs to work on confidence since she still doesn't like to swim in the deep end of our pool. The facility is clean and the goldfish theme is cute, they even have a fish tank that my kids like to see. The lil table with books and crayons is a nice touch. There are good amenities - lots of changing rooms, a changing table, hair dryers and dryers for your swimsuits. I've never had issues with rescheduling classes if needed. Just keep in mind if you decide to stop with lessons but you still have a class or two to reschedule, they won't allow it. You must still be active. There is also a sibling discount if you have more than one child taking lessons here.

Thank you, thank you, thank you! I have been hesitant getting my 3 year old swim lessons because…read moreshe's very strong willed and doesn't take to strangers well. We started swim lessons this week and a sweet man named Jake was her instructor... well she didn't like that and screamed and freaked out ( sorry Mr Jake) so another instructor had to come over and help. Olivia is her name and she took the time to take over the rest of her lessons in order to accommodate my daughter. I'm so thankful that your instructors were able to adjust to her needs! Also they have temperature controlled pool and the accommodations in the bathroom are great (shampoo, conditioner, etc). Made it easier to get her cleaned up before she goes home. We will get our younger daughter signed up soon! Thanks again!

Sooo, we really liked coming here for about a month. We had coach Cory Saturday at 10am and we…read moreloved him. He was attentive and took the necessary time to explain, and even had comments at the end for each individual swimmer. My son looked forward to coach Cory. One Saturday they switched over to coach Katie (I believe, I can't see a history) and she had someone with her to train maybe? They sped through everything in about 10 minutes....these classes are $25. There was no comments at the end, nothing. On top of everything these two girls talked and messed around the entire time. I tried again the following Saturday and it was the same girls. This time they had fake babies they had found and apparently named. They were throwing them at each-other and just playing with these babies the whole time and again speeding through everything while taking care of a fake baby. It was all very unprofessional and childish and awkward. This is a job, not a hang out sesh with your bestie. I ended up canceling because even my son did not like coach Katie.

Our three year old has been attending Aqua Tots for about a month now and we've seen such a…read moredifference already! She's gotten so much more confident, is building skills quickly and has so much fun she even teaches her dolls some of her swim skills in the bathtub .

Erin was doing lessons with my daughter and it was amazing. My daughter has special needs and not…read moreeveryone knows how to get her to listen to commands. Erin did amazing. She is a natural and so patient. I would recommend her hands down.

went for the movie and swim night with my kiddos and it was awesome. Lifeguards are nice and…read morehelpful! my boys loved the frog slide for the littles. this has been our second time coming

Having only been to one of the Mesa community pools-slash-aquatic centers, I can't really judge…read morethis against anything else. So I can only relate my experience here and let it stand for itself. This is a former junior high, turned into a recreation complex. The pool itself is really three pools--one is the kiddie section with a sloped beach entrance and a tower with buckets that fill up and dump out water sporadically. There's a small slide for the wee ones, in the shape of a frog. The kidlets slide down the frog's tongue and giggle and squeal. Then at the other end is the diving area. Two lower diving boards and a high dive. Not so high, but high enough that every so often a kid will get up there and wuss out. I've done it once as a 10-year-old, so no judgments from me. The other pool is the landing area for the waterslides. Two small ones--big enough that there are height restrictions, but not like a waterpark kind of slide. Just enough that the younguns will have something to break up the simple pool bobbing. There are a few lap swim lanes, and there are bleachers on the north side with shade, so I'm guessing there are probably swim meets here? Then you've got one big pavilion with cement and a large umbrella with grass. Pull your chairs in and hunker down. There's also a small area with tables for your snack needs. The facility is nice. The pool is nice. The bathrooms/changing rooms area little nappy--but that's their design. Concrete floor and a trough of dribbles and drips under the urinals. Other than that, the lobby serves its purpose and is indeed air conditioned.