This location is very unorganized. I had scheduled a swim class for a private lesson and they did not add it to the schedule and booked someone else and took my son out of class 5 minutes into his session. Not once did manager apologize to me or my son they simply said your son wasn't on the schedule and this child was. Audrey is the person who spoke with and suddenly unavailable during this conversation. They clearly double book that session but declined to admit an error. The worst experience ever when returning to this location. read more

It's sad that I have to give this review. We started here back in 2016 with our first child when it was called, "Aqua Safe". It was solid, personable, and coaches actually enjoyed and cared for the kids growth. Fast forward to now, our oldest (8), middle child (4), and our youngest (2) have been loyal to this company for a long time. The facility was OK, we stayed because of the young coaches that taught our kids, also we don't like change in general . Since it was bought out from SafeSplash, we saw a decline in students, the vibes are off from the coaches, the parents/kids. The management cares more about the tasks not actually care of each kid. The new swim curriculum is weird and I don't see any improvement from my 2 and 4 year old boys compared to my 8 year old when he started with aqua Safe's curriculum. Finally, I don't recommend it this place anymore. It used to be awesome for the kids but now they're more focus on making money vs kids growth in swim. We're currently at Swimhaus Swim School and it's been amazing. Family local owned, which is huge plus for us!! read more

My baby just graduated from the infant "Babbles and Bubbles" class at AquaSafe Swim School, and we both had a wonderful experience! Class is free for infants under 5 months, so this was what drew us to AquaSafe in the first place. I had no idea what to expect, but I was excited to find a free activity to do with my 3-month old. From the first class we attended, I was super impressed with how much was packed into a 30-minute time slot and how each activity supported our babies' development. In the two months that I had my daughter in this class, she has become much more comfortable and confident in the water. A huge shoutout to coach Steven! He was absolutely wonderful with each of the babies in class. Every session, he took the time to give individual attention and support to each baby, customizing the experience for their age and skill level. He had a great amount of knowledge about exactly how to modify activities to accommodate both younger and older babies. Steven made this such a fun and educational experience for everyone involved! read more

SafeSplash Swim School - Gilbert - Learning back floats! - Swimming Lessons/Schools Near Me - Gilbert, Arizona

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They really should update on here that the good reviews for this company are actually for "Aqua Safe" which is the swim school that SafeSash acquired. SafeSplash is trash and should have had the older good reviews wiped clean before they acquired a great swim school! I've seen the decline in students since the school was acquired and while I sit in the bleachers I listen to the other parents complaining about how downhill this place has gone since getting acquired. There is only 1-2 original swim teachers still there after the acquisition. Everyone left! SafeSplash is horrible and I wish the old swim school was never acquired by them. When you call the Gilbert number and it redirects you to an outsourced person in another state. You can't even reach someone at the front desk here. If your child is sick or out of town and needs to miss a class, they won't even work with you on that day to reschedule. You need to wait until the following day for a makeup token to be issued on your account.... However when you go to view the account online, no makeup tokens are actually given, so if you don't actively call to check on it, you get screwed out of a class that you paid for. If you're out of town for more than two weeks they make you pay $25 to hold your class or else you'll lose your spot. Good luck being enrolled here and something happen to you because they aren't very easy to work with when rescheduling a class. There used to be a manager walking around premises, coming up to us personally and giving us updates about our children's swim progress. Now you don't see anyone except a front desk receptionist or the swim teachers who are all hiding behind glass sitting in the water. You cannot talk to anyone about your children's progress! My daughter was excelling in swim and every couple of months gaining a new ranking in swim. Now that she's with SafeSplash, she's been in the same ranking for 8 months. The teachers have no drive or motivation here. The swim coaches here all look miserable and unhappy. I don't blame them, I would be unhappy, too, working for this company. They don't like to bump students up. This company keeps them at the ranking they are at for far longer than they should because they want all your money! They don't push my daughter to do better. She's a great swimmer for her age and can do so much more than what her current teacher is teaching. I'll be looking around at other swim schools in the valley. This one is the worst and I will never enroll my children in a SafeSplash chain when I move. Hate is a strong word and I really hate this company. I have already told every parent from my daughter's preschool class (15+ parents) not to go to this swim school and I'm so glad they listened and went elsewhere. Now it's time for us to leave this school and find a much better one in the valley. read more

This has been the best experience from step one . The manager Sophie was so helpful with the check in process. Everyone was amazing, friendly . Instructor Miranda is absolutely amazing. Definitely recommend them!!! read more

Love our SafeSplash coaches! SafeSplash is such a fun, safe and kid-focused learning environment for swim safety and beyond.

Don't take my word for it, come in for the free trial class and see for yourself. The experience is top notch and Coach Mary is an absolute superstar at teaching the kids. Our twin toddlers loved their class. Definitely worth the price for this awesome experience. read more

Nice facility. Coach is very sweet with the little ones. Tuition is affordable, and class times are flexible.

Our kids have been attending SafeSplash for 4 years now and we are very happy with the experience overall. The coaches are very patient with young kids and all our friends and family are always impressed with how well they swim. Coach Madyson is amazing with our daughter and Coach Kacey is beyond patient with our son. Would recommend to anyone. read more

Our little one has been taking swim lessons with AquaSwim for a few years. I enjoy the school for the communication and knowledgeable instructors and staff! They offer lessons for everyone, from babies to adults, with very flexible schedules if you need to move classes. read more

Our daughter has been taking lesson since she turned 1, she is 3 now and is doing AMAZING in the pool. She's moved up classes twice already and can hold her breath for 40 seconds under the water which gives this mom peace of mind when shes in the pool at parties or at a friends house. She loves to swim and is confident in the water - thankful for AquaSafe/SafeSplash for getting her ready! :) read more

Our kids have attended lessons here for several years and both have made great progress. Both of them can safely swim independently and all of the instructors are great! read more

We have been going here for about a year now. Our daughter has advanced so much in that short peroid of time. Ms. Madysn & Mr. Adien are both fantastic coaches. Definitely recommend them for your child's swimming needs!! read more

I miss the old manager Steve and the great service that used to be provided. They jacked up the prices again. Lots of students are leaving and now my son included. read more

Our experience has been awesome. My kid loves to come here, she liked all the coaches and has been progressing well. We are quite satisfied with this facility. read more

So nice and accommodating and they have a separate seating area for parents not in the pool. My son has only been going here for a few weeks and I can already see improvement in his swimming! read more

We can't say enough great things about the staff and our experience at AquaSafe. Our girls were very scared of the water and in a few short months have come such a long way! Steven and Aly go above and beyond to hear our needs and answer any questions we have. The instructors are patient and effective. So glad we found Aquasafe!!! I highly recommend. Thank you! read more

The coaches are very friendly and always willing to chat about progress or any questions we have. They know my kids by name and always greet them. Coach Steven is always willing to help and answer questions my daughter or I have and help her learn. He's very approachable, always around and talking to parents and helping kids when on deck. Coach Maddie is always one of my favorites to chat with at the front desk, so friendly and willing to help! Coach Aly is great, when she's on deck she is always moving around and helping coaches and kids and at swim meets she does a great job staying organized and getting kids to their lanes when its their turn. The facility is clean and lots of parent seating to watch the lessons. We love AquaSafe Gilbert! read more

We have been bringing our baby to the bubbles and babbles swim class since he was 3 months old and he absolutely loves it! It's free for babies 6 weeks-5 months old which is awesome because it helps them get comfortable in the water. It's a 30 minute class which consists of songs, light splashing, gliding through the water in various positions, tummy time, and more! His head stays above the water the whole time. The facility is very clean and the indoor pool water is kept nice and warm! The instructors have always been patient, kind and energetic. We can't wait for our next swim class! read more

We joined in 2017 when we had one kid and now we have 3 kids. This place used to be family owned by AquaSafe and it was amazing. Our first son advanced as expected or even earlier! Our second son was in between the acquirement and transition and hasn't advanced like his older sibling. We miss the original coaches and manager, Steve. It's less personable now and too corporate. The baby toddler class used to have structure and a curriculum, now it's just "play" time in the pool without teaching the previous curriculum like tummy floats, back floats, swim around, roll overs etc. We still do it for our youngest son because we've been here for so long, but the new parents and kids don't know what to do or have any guidance. Coach Aiden for my oldest son does show he cares a lot and I can see my oldest advancing. Cannot say the same about my other boys though because they have different coaches. AquaSafe was much better. read more

Aquasafe is the best swim school out there. I have noticed such dedication by Steven, the Lead coach and Swim school manager. And, under this leadership, all coaches are excellent. My daughter is 4 and was struggling with breathing while doing roll overs while swimming. Steven personally noticed that and then worked with her at no extra cost to teach her the right breathing technique, while doing the roll overs. In two 30 minute classes, my daughter looks so comfortable with roll overs, like it was never an issue. I am so glad to have found this swim school, where I know that each child in school is a major focus. I would highly highly recommend this place, if you are looking for warm, compassionate and incredible swim coaches for your child, who know exactly what they are doing. I would give them 10 stars if I could, but YELP only allows up to 5 :) read more

What can I say but wow! Did a trial class for my two girls this evening which they offer for free. Class started promptly at 5:30pm and there were 4 total students. Instructor was engaging and friendly with my girls. They both raved about her after class. During class the instructor got my littlest to dunk her head (more than once) under water. Both girls did better than I expected. I immediately signed them up after class was done. They offer different times based on skill level and they also offer a discount for your second child. No registration fee either! They do require you to pay for the last month and pro-rated our monthly fee since it's mid-month. All in all I'm happy that I made the decision to take them in and they're both equally as happy for their upcoming class. read more

love this swim school! very involved instructors and provides monthly feedback. always welcoming staff.

After being with a different swim school for our daughter after a year or longer, we felt they weren't very consistent with their instructors so we found Aquasafe on Yelp. They do offer a free trial lesson which is very much appreciated so you can see what their school has to offer. Our daughter is almost 2 and has been swimming with Aly for a few months now. We really like her and our daughter has gotten acquainted with her and the lessons are very educational. We definitely feel that our daughter is making progress. We also really like their facility. Their prices are reasonable and the parents stay in the water with their kids until about age 3. I highly recommend them. read more

First time we walked into the place, we knew it was the place for our kids. We did a free class and signed up on the spot. They truly care about the safety of our kids and are so knowledgeable. The instructors are so sweet and gentle with the kids. They are taking all necessary protocols to make sure they implement COVID measures to protect the staff, children and parents. We love it! It's clean and well taken care of. Simply the best out here. read more

Our daughter loves her swim classes at AquaSafe Swim School! We loved the baby class, and now she enjoys classes as a toddler. I feel safer knowing she is comfortable in the water and learning valuable swim skills! read more

My 3 year old grandson is learning to swim. He's not a natural in the water and the teachers are so patient and good with him. The locker room is clean and the front desk folks are very helpful. Highly recommend this business! read more

Finally back open!! They have gone through great lengths to make sure everyone is safe. Class sizes down so I can already see my daughter is going to advance a lot this summer. Also, as an Emergency Medicine Physician I can assure you there are A LOT greater risk of death from drowning than Covid. Even if you think your kid can swim good enough. If kids are young and fall into a pool and are surprised, they can panic and drown read more

AquaSafe is amazing! We've been going here for over a year now. The instructors are knowledgeable, friendly, and very patient. The facility has always been clean but during COVID they have really stepped up the safety and cleaning measures. The front desk staff is warm, welcoming, and attentive. Steven, the Lead Swim Coach and Manager is the best! He knows all the kids by sight and name, he is very involved in each kids progression. He takes time to speak to parents about their children to give updates and make sure everything is going as the parents expect. I really can't say enough good things about this swim school. I definitely recommend AquaSafe to anyone looking for a swim school. read more

HIGHLY recommend this school!!! My 8 year old is learning perfect form for his swim team and my 3 year old is learning all the basic survival skills!! Super friendly! Super clean! I definitely prefer this place over the other swim schools in town!!! read more

Aquasafe has gone above and beyond to make this place safe. We started lessons a couple months ago and started with a trial class. We signed up the same day after seeing the safety precautions they have taken during Covid. My boys absolutely love Coach Steven and he is great with them. The front staff/ deck supervisor go above and beyond to clean and sanitize in between classes. I highly recommend that you at least try out the free trial class! read more

My son and daughter both go to this swim school. The teachers are very patient and caring with the children. My daughter learned very quickly to swim and my son is well on his way. read more

We love Aquasafe. The manager, Steven, cares about the kids and goes out of his way to make everyone feel comfortable. My son enjoys his swim classes here. read more

I'd love to take my time to acknowledge the new manager who took over recently this year. It has been such a difference, my son wasn't advancing and it was just kind of frustrating to not see any results for the amount of time we had been there. As soon as he came he took the time without us mentioning how we felt and offered an extra free class one on one with him personally. You can definitely see the progress here. He is an outstanding manager and instructor and gets to know all his swimmers and engages with the parents and kids. I am beyond impressed by how the dynamic of this swim school has changed within a short period of time. If you are looking for a swim school for your child this is the place hands down! read more

AquaSafe is the best option for swim lessons in the Gilbert/Chandler area. The facility is kept very clean. We have tried multiple swim schools for my daughter and we are very impressed with the individualized attention to detail that the manager and instructors give to the students. read more

Amazing place to take your child to swim, We started when our daughter was 10 months and I was nervous about her going under the water. The instructors are not pushy and they are very talented She is now 14 months and she swims underwater to me regularly She loves swimming and is excited to be there every time The building is also amazing and extremely clean. I recommend this place highly! read more

Aqua Safe is a must! If you have children and want them to learn how to swim- this place is where you need to go. My children have been attending for a while now and have almost completed the entire program. My boys can swim and play in our pool. They are confident swimmers and I know the teachers are to credit for this. I have had to change my schedule a few times and we always have found a swim time that is perfect for my schedule. This facility is always clean and the staff is exceptional! read more

Went here off of a friends referral. My daughter had been trying to learn at another swim school in Chandler to no success. We hired our baby sitter a trained life guard and still no success. Went here with one of her friends for 2 on 1 instruction and she is accelerating like there is no tomorrow! The staff here is friendly, its clean, and its not over priced! Great place, nice changing area, nice showers, pool and even a great parent waiting/viewing area! Would highly recomend this place! read more

Very proud of where our daughter has come with the aquasafe program. Started off not knowing how to swim at all and has moved her way into the champs class. It's an activity that she really enjoys. She takes to heart the instruction offered by the coaches and feels motivated to develop her technique. This is way more than we had originally intended for lessons so we're happy to see it become what is has for her. read more

We started our 4 year old daughter in swimming lessons roughly 4 weeks ago. The staff has done a great job managing the ever changing Covid protocols, I wish all places were this organized. We feel extremely safe and confident in bringing our child here and would highly recommend them. read more