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Everything But Water

4.2 (15 reviews)
Closed 10:00 am - 8:00 pm

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3 years ago

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Everything B.

Thank you Sher. Come visit us again soon.

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4 years ago

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4 years ago

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6 years ago

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5 years ago

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9 years ago

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10 years ago

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6 years ago

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8 years ago

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6 years ago

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10 years ago

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11 years ago

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8 years ago

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Review Highlights - Everything But Water

Sheila really takes her role as having a purpose and makes the "trying on bathing suits" an enjoyable event.

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Road Runner Sports - Brooks Tennis shoes

Road Runner Sports

4.2(494 reviews)
4.0 mi
$$$

Joshua was the absolute best. He was very kind, attentive, and listened to my wants and specifics…read more Grateful for his service and help today. Thank you, Joshua!

I went into Road Runner on Tuesday to buy a pair of cross training shoes. I was paired with Gary,…read morewho was in training. I left with a pair of Reebok's. I got home that day realizing the fit was too narrow/tight for my high arched feet and made the decision to rerun the shoes. I went into road runner the next day, Wednesday, to return the shoes. (mind you I did not buy the membership because it was $19.99(?) plus $49.99 annually on top of the already $160 shoes.) This is when I was told by a manager named Alexis, that I had worn the shoes - when I in fact had NOT worn the shoes besides trying them on in store- and he wasn't going to give me my money back. I told him that he was wrong and needed to give me my money back. He gave me my money back very reluctantly ensuring me he didn't believe me. He told me he remembered me "not buying the membership" and that he remembered the shoes being clean and unworn on Tuesday. I left the store in tears over the interaction. Later, once I had calmed down, I realized I had taken photos of the shoes in store on Tuesday prior to buying them. It came to my realization that Gary and Alexis had sold me the floor sample shoe without telling me and then proceeded to blame me for the shoes being worn. After being treated so poorly, I will never be going back to road runner.

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Road Runner Sports - Dog event! So cool!!

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Lululemon - Storefront

Lululemon

2.8(94 reviews)
0.0 mi
$$$

This is probably the worst Lululemon store I've ever been to so far in California. The store is…read moresmall but packed with merchandise that looks untouched. And that's for a good reason because the store associates makes it very very obvious that nobody's welcome. I went in there to do an exchange of scubas and other shirts. I ordered sizes that were too big or needed extensive hemming online. So it was just better to just get a smaller size of everything. Before I even got around getting over to the cash register to set my items down, the manager spent some good time ignoring me in line when there was no other customers in the store or getting rung up. She was busy gossiping about another customer who had according to her, had no business at a store like Lulus. I found that really offensive and made me feel entirely uncomfortable and uninterested to shop there that day. Once she decided to finally acknowledge my existence after standing there for good 5+ minutes, I felt admonished by her asking me what I was there for. Oh come on! Surely I must be there to just stand and watch her interaction with other associates for no reason. Definitely not there to shop or have any business to do like exchange or return items. LOL. She also went ahead and asked me whether I have a receipt for the items I was carrying. I told her I wanted to do an exchange and drop off pants for hemming. She insisted that before we even talk about that, she needs to see proof of purchase which I never refused to show. She had a very combative attitude towards me that I have no idea where it came from. Her tone of condescension and attitude were unwarranted. I told her to let me set my stuff down on the counter so I can get the receipt out. She couldn't grimace and not have issues with that either. I have no idea where she was expecting me to set the stuff down. The floor? She even called for 2 other associates to come help and backup the register area. Wtf lady? What did you think I was there to do? Might as well call for mall security and 911 too at the rate she was going. SO RUDE AND OFFENSIVE. I have NEVER had a store experience like this before. As I was getting my phone out to show the receipt, she said to me, "So you're gonna RETURN all of that?? We only allow returns if it's unworn and have tags on still" I didn't even want to bother correcting her that I was actually there to exchange all the stuff and had pants to hem. Most of the items were still in the clear plastic bags and I didn't even try them on because I had duplicate sizes of the same ones that I tried on already. So I had no reason to open or touch them. Talk about the items unworn and tags still attached with proof of purchase! She can eat the $700+ loss in sales from that hour from me returning everything instead of exchanging and most likely willing to purchase extra stuff. My budget that day was extra $300 on top of the original purchase to refresh my wardrobe. I lost more than 45lbs in the past year and went from size 12 down to size 4/6. I had some clothing shopping to do alright and I would have been happy to do so there and then. I initially thought it was nice that the store wasn't crowded and everything looked organized. I just wanted to get the f**k out of there by the time the manager had to begrudgingly open the clear bags and scan the said unworn and tag still attached items. She can't refuse to let me return the stuff when I do have proof of purchase + unworn tags still attached items could she? Her associates also needs better training. Customers aren't deaf or blind. They can hear you perfectly fine especially when you talk about them RIGHT IN FRONT OF THEM. Gossip about them after they've left the store if you absolutely must. I understand English and can speak it just fine. "Why is she returning all this??? Must have been too small on her" Finally she got to the bottom of the pile with my two Softstreme pintuck pants I brought in for hemming. "You can't return THIS because it's not on the receipt and has no tags on" She looked oh so gleeful and vindicated. No kidding Sherlock! I responded, "that's because it's from a different transaction and I brought it in for hemming" I'm not sorry one bit for returning everything that day. There are other Lululemon locations like the ones in Irvine or South Coast Plaza with much better customer service. I can't believe a Lululemon location like this even exists the way it does. Once the whole transaction was finally completed and over, she instructed me to go to the fitting room for hemming. "We don't do that here at the register" I told her I'm going to get that done elsewhere and walked out. I highly don't recommend anyone to go shop there unless you're into having a bad day.

Horrible customer services I called to put a specific item on hold because I wanted to exchange a…read moresize apparently they couldn't hold it in order to have it on hold I had to purchase for pick up ! I think that's the stupid policy Lululemon can have ! I thought customer services should be top priority but I guess not !

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Cute workout apparel

Lululemon - Outside

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DICK'S Sporting Goods - A wall of   BALLs!!!

DICK'S Sporting Goods

2.7(262 reviews)
13.8 mi
$$

I have had to visit this store far too many times over the past three weeks thanks to my very…read moreactive six year old. The store itself is massive and carries an enormous selection of items. It is generally clean, bright, and well organized, with plenty of sections to wander through and browse. That said, nothing here is really cheap. There are a lot of interesting and useful products, but the prices are high enough that I constantly find myself hunting for clearance items. It would be very easy to blow through a one thousand dollar gift card in a single visit. Thankfully, the local 20 percent off coupons help make purchases feel more reasonable. The staff appears to be made up mostly of high school and college age employees, and that shows in the customer service. It is not bad, just very young and a bit unpolished. Most employees seem concentrated in the shoe section or working the front registers, with limited presence elsewhere on the floor. The running shoe selection for adults is a definite plus, with plenty of options to choose from. Overall, it is not a terrible experience, but it is not a great one either. I will continue to shop here because it is one of the few places that reliably carries sporting goods, but it is more of a necessity than a destination.

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

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DICK'S Sporting Goods
DICK'S Sporting Goods
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REI - Sleeping mats

REI

3.9(607 reviews)
13.5 mi
$$$

Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

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Everything But Water - sportswear - Updated May 2026

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