Super cute clothes! They have two stores side-by-side on Del Mar. The styles are trendy and fun, and the staff is always very friendly and helpful. Definitely a great place to stop if you're shopping in the area. read more

See all

The management was poor, the service and the hygiene were also questionabale. I arrive with my four sons and the lady already had an attitude with me. She makes some sny remark about the size of the jacket and clearly didn't need the business. read more

I was here last Friday with my friend and she was trying on clothing. The sales clerk was not very interested in helping but the merchandise is cute! It's a small store with a lot of cute clothing. My friend bought an adorable blue top and beige skirt after trying on 17 different pairs of pants and tops. The sales girl was pretty much disinterested until she had to ring up the sale. read more

Isabelle's Cabinet - Messy - Women's Clothing Near Me - San Clemente, California

See all

Staff is friendly and willing to help, terrible reviews online due to shipping issues that they can't control. Helped us find a great skirt for senior photos with great options. We will be shopping in store again and online. read more

Isabelle's Cabinet - Women's Clothing Near Me - San Clemente, California

See all

We visited on our way home from a vacation, and it was the perfect place to end our trip with. Adorable clothes, and Riley who helped us was AMAZING! We absolutely loved our entire experience and will be revisiting! read more

The girls working there could not have been less interested in their jobs. Didn't give the slightest acknowledgement not only when we walked in but also while we browsed before feeling so unwelcome that we felt the need to leave. I hope they enjoyed their doordash that they were chomping away on. Date: Sunday 12/3/23 around 3pm read more

This is one of my favorite boutiques along all of Coast Highway! The staff is really friendly and I feel like they always go out of their way to be extra nice! So that's a huge win in my books. The return policy is similar to Brandy Melville's (7 days, exchange only I believe) but because the clothing is geared towards youth/young adults and casual/night life I can understand why. I've been here close to 10 times and I'll keep coming back! The clothes are well-priced for their quality which reminds me of Nordstrom's quality. The sizes run differently so I recommend you try on in store so you don't have to come back but otherwise 10/10 read more

Isabelle's Cabinet - Top from Isabelle's Cabinet - Women's Clothing Near Me - San Clemente, California

The most horrible shopping experience I even had in my life . Due to a broken sweater I tried to exchange, I got insulted and threatened by one girl working in the store. The employee treat customer without respect and manner. The arrogance delivered from the staff there is unimaginable. Here are the details : I had an issue with the sweater I purchased in store ,however , I lost my recipt . I apologise for that .So my bf and me were trying to communicate with the store owner to negotiate or figure out a way to sort things out since the employee can not . However , the employee refused to call or even contact their boss about this issue by saying : "you know , she is a very busy woman." Even worse, one of them went to the street just to get some strangers told them my bf is creating trouble , ask their help to push us out the store while my bf is Just trying to get a contact. Which is totally defamation. What's more , besides that , she threatened us to leave immediately by calling the police.which shouldn't be the service or manner customers expect from a store. SUCH Arrogance doesn't deserve good customer. read more

Beware if you are buying online. Our package did not arrive. The company says they are not responsible. The Post Office maintains that the item was delivered. It is up to us to "check with our neighbors." This has turned into a big headache. I have never experienced this with any other clothing retailer. Not worth the trouble. read more

8/29 Tuesday.. We visited Isabelle's today and after a little bit of shopping in the store we had to leave because the female employee sat and talked with the other employee from the other side. She was sitting on the front display the entire time. We left to go to the other side and that's when we realized the other girl was actually the employee from the original Isabelle's side. So no one was even in the other store. Both were talking so loud and so disrespectful. They were talking about other people and their style and were also cussing. Usually when I stop into shop in the store the teens are usually on their phones or talking to their friends but this was next level. Their chatter was so loud we had to leave. Not sure that either of them even noticed. Please Isabelle's owner do a better job on hiring . I love your store and have shopped here for years but this definitely doesn't make me want to return. San Clemente local read more

Great customer service! I took my daughter here the other day and the girls that worked here were so nice to her. They made her laugh and smile, it was really cute to see. The shop itself is pretty cute but I wish the owner would take down the wall in the middle of the two sections of the store to make it feel more open Regardless, everything about this place is so amazing and cute. Definitely recommend! read more

This store is absolutely outrageous and I cannot wait to tell everybody to literally never step foot in the store. I was enjoying my shopping experience at the Irvine spectrum, I bought one dress from Francesca's, And $412 worth of jewelry from Brighton. As I was on my way to grab a juice, I noticed the a dress in the window, I go grab it and go to try it on and the young dark haired "assistant store manager" who is clearly too young to be a manager and needs to learn to take the word " like" out of her sentences. She told me I needed to give her my shopping bag to hang up outside the fitting room, I was completely jaw dropped and in shock that she would even say that to me. As I told her, I don't feel comfortable because there's a lot of money worth of stuff in my bag, i want to keep it close to me not out of my view and I opened it and showed her what was inside and how I would like to keep an eye on my own merchandise. I even showed her my recipet for my items from Brighton and Francesca's that it's more than $500 worth of shopping. She said it's the store policy. There's no exceptions. I gave her the dress and white dress back and said nevermind. I asked her for the store manager information. She said she's not allowed to give it to me. When I said, how do I get a hold of a manager she said she's the assistant store manager, but she can't give me any information. I showed her my receipt again. I said you can look in my bags. I do not want you watching $500 worth of shopping in my bag. I want to keep my items with me just like I would never say I have to take her purse and watch it. I told her she's insinuating that I'm shoplifting and it's very uncomfortable and embarrassing and it's your peoples loss because i would of 100% bought those items. And i was about to buy two dresses. My mom and sister were on the way to meet me in the store. You just lost all of us as customers I will never come back to your store. You people are outrageous and inappropriate. I'm a 34-year-old woman who has never stole anything in my life and I don't appreciate the accusation That I'm going to steal so you have to take my shopping bags. DO BETTER! Your place needs to be shut down immediately. If you have a shoplifting problem then have people working the fitting room, or get a camera. The fact you would even take responsibility and liability if my items got damaged or ruined is outrageous. Do not shop here at all it's cheap dresses anyway you can get on Amazon. read more

If I could give this store a zero I would. Took my 14 yr old daughter in, she loves this store. A pile of sweaters with tags at $39.80 I was charged $64.43. When I caught it they told me sorry that's the price. I didn't want to disappoint my daughter but that is not right. If it is priced at that ( and several) it should be honored at that price. I was told everything from..... well we didn't do it to I could not have the owner or managers number to ask myself. Needless to say I returned it and saw the look of disappointment on my daughters face. She immediately unfollowed them on IG. So sad and bad bad business. Good luck Isabelle's cabinet. read more

Isabelle's Cabinet - Women's Clothing Near Me - San Clemente, California

See all

Ordered a pink dress for my daughters birthday. The dress arrived quick but it was NOT pink, its mauve. I returned the dress to the address provided for the company for returns, and had to pay for my own return shipping of $8 dollars. The item was returned one day after it was received. The item was returned NEW in original packaging, with tags, never worn, never tried on. I then reordered the dress in the blue color, because their return policy states no exchanges, and to return the item, and place a new order. I ordered the dress in blue and paid again. Waiting on my return confirmation, I now find out it is a STORE CREDIT, PLUS a $10.76 adjustment for damaged item?! First The items is NOT damaged, and I want to see proof of the damage, which they won't provide. Second, I would have waited to reorder the dress in blue had I known I would only get a store credit. The company sucks, return policy sucks, customer service is dismissive, and now Im stuck with a credit, and a $59.80 dress now cost me twice as much! So ridiculous. The dress also looks like it should have cost $25 dollars, and now Ive paid triple the amount. read more

I just left this store whereas I was lectured by the manager Jenna . I am in my 60's I surf and was born in SC. I rarely buy anything there as clothes fit funny but I picked out a tank top ... a strappy basic tank top . $23 something I would wear to the gym or with jeans no biggie... I placed my CC on the counter it sat there for awhile girl was slow.. I said to myself out loud I wonder what it's made out of and the second I saw it was 100% cotton I said to her I'm sorry I can't buy this she had just Hit the register key of doom ha I don't hand wash and this will surely shrink after it stretches out of shape it's all cotton ... Jenna came over and proceeded to tell me the second we put CC 's on that counter it's a done deal period ... on and on about they sell quality clothes as if I was an idiot .. I stood there dumbfounded .. it was absurd as she kept telling me that's the rule don't I know ? I don't think she actually owns a CC personally they are so young lol She was so upset and kept referring to this rule .. I asked other shop owners on Del Mar if this is the norm and they agreed she was disrespectful and petty. Then I called rather than go back in to save her embarrassment to tell her she needs to put a sign up as she's the only one with this rule... she kept ranting on the phone I couldn't get a word in ... She still has no idea why I called :0 I hung up ...SO DO NOT PUT YOUR CC ON THE COUNTER ... !! :) ITS THE LAW ;) Jenna loves loves hearing her own voice ... only read more

All the girls who work here are so rude. I've been in several times and they have rolled their eyes at me when I ask for help finding a size or to try something on. They stand behind the register and talk to each other and act inconvenienced when you need help. Also, none of the girls working wore masks. Clearly the employees and owner don't care about the safety of their customers. Will not be supporting Isabelle's Cabinet ever again. Super disappointing. read more

"Unclaimed" business review-LOL Yeah I see why. Well, you would think businesses like this would care about customer service. By looking at these reviews their products are not only cheaply made but they do not stand behind what they sell. When a zipper is defective they should at least replace the item or exchange it for something that is not defective. We will no longer support this business. My daughter has been a good customer there for years and this is how they treat us? read more

The staff today 12/29 working at 2pm were so friendly! They helped me find the size of the dress I was looking for and it was the perfect price for the quality of what I got. Both ladies were so sweet even as I kept talking to them when I walked out the door. Thank you Isabelle's Cabinet read more

Love the store, however I do feel the employees lack professionalism. I think the owner should put them through training. I understand they are young but as a customer I find it odd to be shopping and the individual at the cash register is on speaker phone chatting with her bestie. I mean sign me up to get paid to chat on the phone with besties... things have changed from when I was 16 and working in retail, I would of been fired immediately. I think the solution to better keep an eye on your staff is to get cameras installed and then maybe they would respect the job more and would be working, rather than chit chatting on speaker phone. read more

The clerks don't wear masks in the middle of a pandemic. Horrible disrespect towards customers, most of whom were wearing masks. Stay away and stay safe. read more

This establishment will not be earning any more of my business. You can get their cheap, trendy clothes anywhere. Very poor customer service, and it seems they don't appreciate local patrons shopping at their establishment. A note to the owner and staff: you should provide more accuracy when pricing and selling merchandise. Please be more ethical. Thank you. read more

Horrible customer service! I was charged for a dress that was on the counter! I didn't noticed till I got home and open the bag so I immediately drove right back! When I got there the girl told me it couldn't be refunded even AFTER I explained the situation! I asked for the owners number and she said she couldn't give it out and That the owner can only be contacted via email! I left the store upset and decided I will come back later on as I needed to pick up my sister... As I was walking out and stepped outside I noticed an Asian lady looking around the store! I noticed she didn't seem like a shopper so I decided to approach her and ask if she was the owner! I told her the story, she seems embarrassed but not shocked and she MADE The employee refund me my money! Store ran by 19 year olds talking about their boyfriends as you shop! I grew up in LA and Can tell this is downtown LA clothes marked at 3 times the price! The girls are on their phones and can't seem to even greet you when you come in! read more

Love Love Love this cute boutique! The clothes are adorable and reasonably priced. The girls there are so helpful and sweet, bringing me clothes they thought I would look good in. And were they right!!! read more

The employees lack any competence. Worst experience. Never buy a gift card from this store. It will come loaded with a balance of $0. After multiple calls and now 4 trips back into the store, I have lost hope in all humanity at this point. read more

Some of the worst customer service I have ever experienced, and this is coming from someone who has worked in the service industry in San Clemente for over three years. Girls are cute, but lack friendliness and professionalism. Went in about 40 minutes before closing and was told that I needed to hurry up because they were closing soon... After confirming the closing time was as posted online I was then begrudgingly told "never mind you have some time." Decided to go next door (where they have a second store) and wasn't able to open the door fully before the girl told me they were closing right now. Was given a substantial amount of money on a gift card to this place, but now I don't even want to spend it there. Highly encourage the owner to change staff, or train the employees to care (or at least pretend to care) about making a sale. Hoping I'll have a better experience next time... won't hold my breath. read more

Bought a purse there that was over $140 I've only had it for three months and it's already falling apart!! Very disappointed!

I do love Isabelle's Cabinet they do have very cute clothes for a reasonable price. However, I must say the store lacks in the customer service department. The store is run by your typical orange county teeny bops; impertinent and negligent. I walked into the SC location and the girls gave the warmest welcome of nothing but a blank, resting b*tch face. As much as i wanted to continue to shop it was hard for me to not feel stared at with blank, boring faces. They were very sweet to not offer me if i needed any assistance with anything as I say that facetiously. To whomever may be manager perhaps consider hiring new employees or you will continue to receive poor reviews on your stores. It's unfortunate for a cute, stylish store to be run by the most lifeless employees. read more

Not a bad little boutique and I might have browsed longer had I not been distracted by the THREE employees were all on their phones ignoring customers glancing up only to give me the stank eye or to gossip with each other. Now I'm sure all three 20-something girls are very nice and good to their mothers but this first impression led me to believe that they were only working this job to pay for the extensive surgery to remove the poles from their asses. I was holding three items and gazing hopefully towards the change room and after numerous 'F-you' glances from each of these precious "ladies" one of them finally asked if I'd like to try them on. When I got out their newsfeeds were obviously RIVETING because none managed to look up even when I was the only customer in the store... Putting the items away myself. What charming dolls, they are going to make some wonderful 2nd trophy wives one day. read more

This place has so much potential. It is a shame they have such poor customer service. The girl was sitting behind the desk and was on the phone the entire time. There were at least 6 people on the store. So unprofessional. I spoke with the salesperson about it but I'm not sure if it will make a difference. Maybe the owner will see this post and find a new salesperson. read more

I was very happy with my visit to San Clemente's Isabelles Cabinet today. Most of my visits consist of bitchy stares from rude workers but I am happy to say that this changed tonight. I was very happily welcomed by an employee who I had never seen before named Maddie. She was very helpful and seemed genuinely happy to ask how my night was and help me look for Christmas gifts. She was hard at work cleaning and not just sitting on her phone, but even then she prioritized helping me and making sure I was happy in the store. The store was put together and very clean. Isabelles Cabinet did something right with hiring her. I will be happy to return when she is working. read more

First off, this place has REALLY cute clothes. Sizes are usually gone quick, but still cute stuff. But- the girls that work here are the rudest individuals on the planet. They don't even bother to say hello to you, and it doesn't matter if you are digging for sizes, they won't lift a finger to help you. They all stand behind the cash register, eat, and talk. Learn some customer service. read more

beyond disgusted when the employees were not wearing masks-all 3 of them-walked in and walked out-i certainly hope the manager sees this review- read more

Not sure why all the negativity, I had a really good experience in Isabelle's Cabinet this morning! The girls were so helpful, and cute. I loved how helpful, and friendly they were! Prices are amazingly good, and the clothes are so cute! I give this place 5 stars!!! Thanks Isabelles! read more

Girls that work here are always unpleasant, snobby and on their phones. the prices are extreme for the quality of the clothing. I find that they always have the same things as melrose, which is across the street. save your $10, walk across the street and be treated kindly by all of the delightful girls at melrose. read more

Terrible customer service! There is a 10 (TEN) day exchange policy!!! Crazy. Additionally there is literally only one sales person who even acknowledges your existence. The other girls act as if you're intruding when you walk in the door! Too bad as they have a nice inventory with reasonable price points. Will never go back.... read more

This is one of my favorite stores to shop at! I love the clothes and think the prices are amazing. The employees are laid back and friendly. I am so excited this gem exists in San Clemente :) read more

First off they have super cute stuff, but their customer service lacks big time. Snobby girls that look annoyed when you ask for help. They also don't have a wide range of sizes and are usually not stocked up. read more

I just left this store feeling very disappointed. I have been shopping at this store for years, I work at griffin optometric across the street. My first complaint came from the young ladies working in the store, were simply not even in the store. They were next door messing around. A shop lifter could have easily stolen items while the girls were next door not paying attention to managing the store. My next complaint being I got no greeting while I walked in or left. My last complaint being that I decided to purchase a T-Shirt that was marked at $55.00 and when I was rung up she told me my total was $70.04. They had marked all the T-Shirts wrong. To top it off she did not honor the price listed. read more

TERRIBLE customer service. Every single time i have walked in the store, i am not greeted and the associates are on their phone. I'm sorry you get paid to provide customer service MUST BE SO HARD!! read more

OMG ... this store is the most darling store in San Clemente!!! They have something for everyone from pre-teen to mamas. When you go, seek out Alexa R. Not only does she have great fashion sense, she is sweet, helpful and ALWAYS goes the extra mile! read more