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    Evernorth Care Group - Gilbert

    3.6 (8 reviews)
    Closed • Closed

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    Sonora Quest Laboratories - SW of Val Vista and 202 Santan Freeway on the second floor, closes at 3 PM.

    Sonora Quest Laboratories

    2.6(66 reviews)
    0.5 mi

    I'm not sure why this place has so few stars. Every time I have gone, I have received excellent…read moreservice. The two ladies at the front desk today were very pleasant to every patient that came in. I would suggest moving the check-in kiosks to a place that is a bit more obvious to people coming in through the door so that these ladies can focus on their jobs instead of directing people to the kiosk every minute. They were both very accommodating to anyone who walked in and polite to a couple of patients who were frustrated when they didn't bring in their own paperwork (one woman wasn't even in the right blood lab, and they still directed her with kindness). If you can get an appointment, you're in and out lickety split. If you can't get an appointment, I do not suggest going at 6 AM because everyone who has to be fasting for their blood test is there and the wait for walk-ins can be a little long. Try 645 or 7 o'clock. Every time I've gone, I am pleasantly surprised by those who draw my blood. They are usually very quick and patient. I've gone to other places for my blood tests and I usually end up bruised - not here! i've never developed a bruise a day later, and it has never hurt. this is my go to place for blood tests. Even when they don't have available appointments, this is where I go! As for the waiting room, there's plenty of seating and you get to watch your name countdown on the waitlist screen.

    The website says make an appt. You make one and you still sit for HOURS…read more The biggest mistake they made was getting rid of front staff and NEVER having enough phlebotomist.

    Photos
    Sonora Quest Laboratories - SW of Val Vista and 202 Santan Freeway on the second floor, closes at 3 PM.

    SW of Val Vista and 202 Santan Freeway on the second floor, closes at 3 PM.

    Sonora Quest Laboratories - SW of Val Vista and 202 Santan Freeway on the second floor, closes at 3 PM.

    SW of Val Vista and 202 Santan Freeway on the second floor, closes at 3 PM.

    Sonora Quest Laboratories - Sonora Quest Laboratories - Company Logo

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    Sonora Quest Laboratories - Company Logo

    Sonora Quest Laboratories - Entrance to the Sonoran Quest Labs (3rd floor)

    Sonora Quest Laboratories

    2.6(75 reviews)
    7.1 mi

    I took my 10-year-old in for his first blood draw this morning. We arrived around 7 a.m. without an…read moreappointment, so there was a bit of a wait--which was expected. Theresa called us back, and she was absolutely wonderful. She kept my son engaged the entire time and answered all of his questions in a way that made him feel comfortable and informed. He was pretty nervous going in, but she turned it into a really positive experience for him. I'm so grateful for her kindness and professionalism--she made what could have been a stressful situation so much easier for both of us.

    I went to this location today as it was the only one in my area that was able to accommodate me…read morequickly and at a good time for me. The staff was very friendly and came out a couple of times to let everyone know that they were about 10 - 15 minutes behind and that walk-ins could be delayed up to an hour. Very polite and a few people did leave but did not seem very upset as they left. I was called in about 20 minutes after my appointment time, and I was greeted and apologized to for the wait and it was fine. Bea was terrific as far as taking care of me and she was very patient and professional. I was very appreciative of her care for me. Just keep in mind that when it is busy, they are still there to help you. They do not deserve any grief. Appointments always work out for the best experience as far as I have seen. Bea was wonderful!!

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    Sonora Quest Laboratories - Room 325, 3rd floor

    Room 325, 3rd floor

    Sonora Quest Laboratories
    Sonora Quest Laboratories - This is the only method of getting assistance when it doesn't work

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    This is the only method of getting assistance when it doesn't work

    Health Screen Test - Alex RN - Health Care Advocate/Owner Healthscreentest.com

    Health Screen Test

    5.0(1 review)
    1.6 mi

    Alex Aquino RN helped guide me to this amazing test. I've recently had some health issues pop up…read moreand I am turning 50 this year. With that, I wanted to make sure I was not at risk for a stoke or heart attack. After many of my friends and my husband's friends had had major cardiac or neurological events I was even more drawn to this test. I found a testing spot that was close to my home and it was very brief. A healthcare professional took my vitals such as blood pressure and pulse. And then I did a few quick ultrasounds to see if some of my major arteries were clear and healthy. To me, if you are 45 plus years old I think it's a good thing to find out if you are at risk of certain serious conditions- such as stroke, heart disease and vascular problems. The price was reasonable and it was very easy to do.

    From the owner: Drawing on extensive clinical healthcare experience, Health Screen Test reflects the core…read moreprinciples of traditional preventive medicine: foresight, precision, and personal responsibility. The platform is designed to guide individuals in understanding the value of screenings, the recommended timing for each, and how to interpret results in collaboration with healthcare professionals.

    Photos
    Health Screen Test - Alex RN getting as blood pressure check during a health screening event in Phoenix, AZ

    Alex RN getting as blood pressure check during a health screening event in Phoenix, AZ

    Health Screen Test - Women's Cancer Screening

    Women's Cancer Screening

    Health Screen Test - Health Screening event in Phoenix, AZ hosted by the Filipino American  Nurse Practitioners Association of AZ (FANPAZ)

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    Health Screening event in Phoenix, AZ hosted by the Filipino American Nurse Practitioners Association of AZ (FANPAZ)

    Labcorp

    Labcorp

    2.6(49 reviews)
    6.6 mi

    I am extremely dissatisfied with my recent experience. I scheduled an appointment online, and the…read moreconfirmation email said I could check in online and receive a text when my lab personnel were available. After waiting 15 minutes in my vehicle, I went inside and waited another 15 minutes before approaching the staff. They informed me that I needed to check in at the kiosk. By then, my appointment was already 25 minutes past, even though I arrived 10 minutes early. I arrived at the facility at 7:05 for my 7:15 appointment and checked in through my phone, but after going to the kiosk at 7:40, I was told that, because I was late, I would be treated as a walk-in. To clarify, I was not late--I was early. I had to leave by 8:05 due to my schedule. It's misleading to advertise online check-in if it's not effectively implemented. I visit your lab frequently, often twice a month, and it's absurd that I have to submit my insurance card whenever I've already provided that information on your portal. The customer service I experienced was inadequate and lacking empathy. As a disabled person, walking is a significant challenge for me, and I'm currently dealing with mobility issues. While I have a wheelchair, I struggle to get it out of my vehicle without assistance, which further complicates matters. I recognize that LabCorp's time is valuable, but so is mine. I manage a large company and don't have the luxury of waiting an hour for lab work. Making an appointment should minimize wait times. Additionally, I called your customer service for assistance but never received a call back.

    Surprised this company is doing well. It should be gone out of business! They handled my billing…read moreterribly wrong, their office submitted the claims with incorrect member ID, thus got rejected by the insurance company. I contacted Labcorp numerous times without resolve. It was very frustrating. Months later, they still insist not to resubmit the claims with the correct member ID. Do they really care about getting paid? Guess not.

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    Labcorp
    Labcorp
    Labcorp

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    Evernorth Care Group - Gilbert - familydr - Updated October 2026

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