Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.

Lovely customer service. Owner kept in touch by text, and took the time to explain why what I…read morerequested (polishing of diamond and Jade) could not happen for technical reasons related to the design of my ring. She also educated me that semi precious stones grew doll over time, and they could not be restored to their original shine. She advised not wearing the ring every day anymore. Nonetheless, the diamond replacement was perfect, and the quality of the work was high. It also cost only $60!

We have been customers of Stefan Otters for over 35 years, and they are like family to us. Just…read morerececently, because of an accident, my diamond wedding ring had to be cut in half. Stefan magically reubuilt it and restored it to looking even more beautiful than beore! (this was no easy task!). He is a genius at his craft! The expense was very reasonable and saved me from buying a whole new ring! Mariela is wonderfully kind and so easy to work with, wanting each customer to be totally happy and satisfied with their jewelry needs. Stefan Otters - a trusting, reliable family owned business which we in Rochester are so fortunate to have!

Friendly. Expedient and excellent customer service. Great value for the service provided…read more Thank you.

Very good Seiko AD, (also the only Seiko AD in the area.) They offer good service and prices and…read morehave a good selection of Seiko automatics and quartz watches, in addition to some fashion pieces and some straps. If you are looking to buy a watch, which I personally recommend you do in person, you won't go wrong by at least stopping by and checking out what they have to offer!

Came here to get my watch resized and battery replaced. They did it on the spot for $25. Awesome,…read moreFriendly, fast, local business what more could you ask for?

Excellent service and great price. Came in for some repair/polishing and Mike did an amazing job…read more My moms wedding ring will be going in soon for repair.

I needed to repair the clasp on my silver necklace and visited here after reading their reviews…read moreonline. It was a quiet Thursday afternoon and the cashier was able to meet with me right away to discuss my jewelry. She showed it to the jeweler, Mark, who was able to determine that the old clasp could be easily removed and replaced with a nearly identical clasp of the same sterling silver. He did the entire process in less than 5 minutes and the whole repair cost a very reasonable $10. This necklace has a great deal of sentimental value and I was thrilled to have it fixed with such speed and professionalism. I'll be sure to recommend Nulton to anyone who needs jewelry repaired. Looking around their showroom, they also make some lovely original pieces, too!

If you're looking for a jeweler, Nulton is the place. Great family business! I had prongs replaced…read moreon my ring and another sized, reasonable price, super service! Thank you Nultons!!

I went to the Jewelry Clinic and had a great experience! We were on a time crunch and Bob was super…read morehelpful. He got my engagement ring resized within 2 business days! Dropped it off on a Wednesday and was done by Friday. Went from a 4.75 to 5.75 ring size flawlessly! It fits perfect and looked great upon pick up! u would highly recommend!

Bob is very knowledgeable and helpful and quickly resized my ring for me. 100% recommend taking any…read morejewelry issue to Bob first before trying elsewhere.

Mark and his team are professional, kind, fair priced and artistic!…read moreFrom watch battery replacement to custom jewelry and a lot of choices in between. My husband selected a new ring for me and Mark was accommodating to make sure that I felt that it worked well with my wedding band. I have gone back there multiple times and sent other people there... In fact, took my ring to be cleaned(they showed me that the stones were loose before my ring was cleaned... So it didn't happen during the cleaning)and noticed that there was a couple stones that seemed to be shifting... So I was very happy to have them fix it, and that was also very reasonable.

A long over due review for our favorite jewelers. My now husband and I have purchase many pieces of…read morejewelry for special occasions, got jewelry repaired and had custom rings made for our wedding bands and my engagement ring. Mark and his team always go above and beyond to help us match our vision every time! Hands down the most passionate and accommodating team out there!

I do not go to jewelers often but I needed someone who could put a new battery in my Seiko watch…read more After calling several jewelers and told I would need to leave the watch or they needed to see the watch to determine if they could even replace the battery, and getting quite a range of prices, I called Robinette. At Robinette they replaced the battery while I waited for a very reasonable price. The staff was very pleasant and helpful. I would definitely go there again. Ann O.

From the owner: Small independent family owned and operated since 1944. Jeweler on site to help you with your…read morerepair needs. Watch batteries and watch repairs. We purchase old scrap gold and silver. Diamonds, Colored stones and much more.

The people working here were amazing. They removed the links from two new watches for me in 5…read moreminutes I was in and out! Thank you

Very rude. I had…read morecome in to get my engagement ring re-sized, and I believe it was Frank who helped me out but his demeanor just made my experience uncomfortable. I had come in to receive a service, and he was huffing and puffing when he took a look at how much it was going to be and kept making comments about how it's going to be expensive with the amount of stones on my band. He offered me a discount, which I very much appreciated. I had thanked him and explained to him that my family had been coming to this place for years to which he responded, "yeah but you didn't buy the ring from us". There were some other comments made, but I didn't process what had happened to me in the store until I got into my car. After talking to my parents and friends, I realized this was not acceptable behavior. The other man that had walked up to me was very sweet, but my experience as a whole sucked.

My wife had her platinum diamond earrings altered here and she's happy with the results. They took…read moredetailed pictures of the original pieces, including the laser inscription on the diamonds, to ensure that the original diamonds were kept. Good communication and text messaging when the item was ready for pick-up. Probably a little more expensive than other less established jewelers, but worth it for the peace of mind.

They replaced a diamond in my tennis bracelet and it turned orange after 6 months. They held onto…read moreit for 4 weeks (told me it was a 2 week wait and I had to contact them to get it back). The manager was the one to repair the diamond after I had pointed the missing spot upon pick up inspection. DO NOT GO HERE