Mark and his team are professional, kind, fair priced and artistic! From watch battery replacement to custom jewelry and a lot of choices in between. My husband selected a new ring for me and Mark was accommodating to make sure that I felt that it worked well with my wedding band. I have gone back there multiple times and sent other people there... In fact, took my ring to be cleaned(they showed me that the stones were loose before my ring was cleaned... So it didn't happen during the cleaning)and noticed that there was a couple stones that seemed to be shifting... So I was very happy to have them fix it, and that was also very reasonable. read more

A long over due review for our favorite jewelers. My now husband and I have purchase many pieces of jewelry for special occasions, got jewelry repaired and had custom rings made for our wedding bands and my engagement ring. Mark and his team always go above and beyond to help us match our vision every time! Hands down the most passionate and accommodating team out there! read more

Blueground Jewelry - Jewelry Near Me - Rochester, New York

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This is the place to go in Rochester for jewelry. Mark is the man... Amazing selection - customer service beyond comapare! Mark has items at every price point suitable for any occasion and if you're looking to get engaged he is definitely your guy for diamonds... Or other fabulous rings. I highly recommend it encourage you to do all your holiday shopping here read more

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The people here are the best. So nice and real with you- they can give you realistic advice and they really know their stuff. They won't try to sell you something that isn't right. They also have some unique options, more special than you might find elsewhere, and can customize for you with excellent quality. They have been so helpful for us with the engagement ring and wedding bands! Highly recommend. It's a husband and wife team- support your local business! read more

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Had bought a ring online somewhere that had designs along the bands and they were able to size it up a little for me, was able to get it done for me within the week before my wedding, great experience. read more

They custom made a ring for my daughter and it is so beautiful and unique! They really took the time to talk to her and find out what she wanted for her graduation gift. Very nice people to work with and fun , charming jewelry to select from . read more

Mark makes you feel like family, he makes you feel welcome and at ease. He is very funny & fixed my promise ring for me in such a timely manner. I will be going back ! :) read more

The best jewelry store in Rochester! They have an amazing selection of jewelry at all price points imaginable. They have many different designers represented as well. Great for everything from getting a small gift to buying an engagement ring. The owner also designs beautiful jewelry himself. read more

We worked with Mark at Blueground to design our wedding rings. We picked him because we jived immediately in our first meeting, and his work spoke to us. Couldn't be happier with the overall experience. Among all the stress of planning a wedding, this was one of the stress-free parts. He listened to our ideas and really understood our style and worked within our budget. He's sensitive to inserting his own opinions, but is willing to step in when needed. We're thrilled with our rings--each one of kind objects that we'll wear and admire for the rest of our lives. read more

I had my wife's birthday and anniversary on the same day last month. The team at Blueground was very helpful along the way to finding the perfect gift. I didn't find what I wanted in the store, so they helped me find the perfect ring with one of their vendors. They understood my price range and helped me find the best option to fit. They rushed to get my order in time, without rushing me to make a decision. I'd highly recommend Blueground! read more

Blueground is the best, hands down! Mark is truly an expert in his craft and he is a genuine, trustworthy guy. He has a wonderful, helpful crew as well! Mark restored my grandmother's engagement ring and created a beautiful custom wedding band to match when I couldn't find exactly what I was looking for in-store. He worked collaboratively with me to ensure the band was what I envisioned and that it stayed within budget. He was upfront regarding costs, materials, and durability, and provides his honest opinion/ recommendations from a place of experience & knowledge. In addition to custom jewelry, the store is filled with beautiful pieces at reasonable prices as well. I recommend Blueground to everyone I know!! read more

About 80% of my jewelry has come from Blueground. Not only is their selection of items wide-ranging, beautiful and unique, their customer service is top of the line. Prices run the gamut; no matter your budget, you will find that perfect item. Mark, the owner, is a great designer as well, so if you don't find exactly what you're looking for, he can work with you to design the perfect piece. When you are looking for something special, for a treat for yourself, or an important piece of jewelry, you cannot go wrong at Blueground. read more

Mark was amazing in creating my custom designed engagement ring. I had a family heirloom diamond that was chipped and he gently guided us through the decisions of how to approach it. He listened carefully to our requests to design my dream ring and was always a pleasure to deal with. read more

This place is a hidden gem (sorry had to go there). If you are looking for that special gift for that special someone this is place. Always have had excellent luck finding those uniques holiday gifts... read more

I ordered my wedding band here and I absolutely love it! When choosing I was back and forth a lot and the owner Mark was super helpful with information. Every piece of jewelry there is so unique too, it's always a pleasure going in! read more

After being disappointed by my experience at a large, well-known jewelry store in the area, friends recommended that I try Blueground Jewelry in Pittsford Plaza. I was impressed with their prompt, personal service and affordable prices. They are my new jeweler of choice in the Rochester area. read more

We were looking for a jewelry store that had some non-traditional engagement rings. I don't wear a lot of jewelry to begin with and I'm not a fan of diamonds. Blueground had a great selection of unique rings. I fell in love with rings from the designer Rebecca Overmann, who is a designer out of San Francisco. I love the rings I got--they are true to my style and were very reasonably priced. My husband also got his wedding band there. The service is wonderful and our rings came in a reasonable amount of time. I would definitely recommend this store! read more

Mark and his employees made me feel perfectly comfortable shopping for an engagement ring even though my budget wasn't huge. They made it possible for me to make the ultimate commitment to my other half, and she loves her ring! "Perfect, stunning, beautiful, amazing, wow" were the words she used to describe her ring. We went back for our bands and have never been happier working with a jewelry store. I even noticed a good selection from local artisan jewelers for my future purchases. Thank you for helping to make a huge decision with no pressure and expert advice, we wouldn't be able to do this without Blue Ground! read more

Mark is beyond amazing! He took the time to get to know us, our story and then personalized our engagement rings. We just picked up our rings and I was in tears of joy with how they turned out. We will be returning shortly for our wedding bands and matching earrings. I highly recommend going to Blueground. read more

So dissapointed and surprised by the poor customer service we received at Blueground today. We've heard great reviews about the store and Marks custom work from multiple friends. My bf and I walked in today with hopes of starting a gentle search for 'The Ring'. We were greeted by a voice from the front of the store, 'Let us know if you need anything' was all we heard. It seemed obvious to think a young couple came into a jewelry store for a reason, and it definitely was obvious why we had entered after we stopped at the engagement ring selection and started pointing. Minutes passed when we actually had to ask the clerk, who hadn't moved from the front of the store, to help us. I don't know her name because she didn't introduce herself. We asked to see one ring and when I didn't think that fit my style she was quick to walk away. She offered no more information on their selection and even though there was only 2 other women in the store she didn't seem to want to spend any more time with us. It wasn't until I asked about Mark and the custom work that they do that she gave us a card to call and make an appt. This was not how we had expected such a special shopping experience to happen. We've been to other jewelers but looked forward to our visit to Blueground because of the positive things we've heard. Sad to say we will not be furthering our search at this local establishment. read more

My husband bought me a bracelet from Blueground Jewelry as a birthday gift. The bracelet became dull after two days. I brought the bracelet back to the store and the owner proceeded to humiliate me in front of the other customers. He confused me with another customer. He told me that I looked like another customer that looked like me. Apparently the other customer was given a necklace as a gift and it broke within a week. So this business owner thinks it's ok to blame customers for buying jewelry from him that is faulty. I was in utter disbelief. I never like to not write positive reviews but he was just so mean to me, I couldn't believe it. If it were possible to give zero stars on yelp, I would. read more