Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

They did a repair for me. It went very well. Great communication, fast and a fair price.read more

Lovely customer service. Owner kept in touch by text, and took the time to explain why what I…read morerequested (polishing of diamond and Jade) could not happen for technical reasons related to the design of my ring. She also educated me that semi precious stones grew doll over time, and they could not be restored to their original shine. She advised not wearing the ring every day anymore. Nonetheless, the diamond replacement was perfect, and the quality of the work was high. It also cost only $60!

We have been customers of Stefan Otters for over 35 years, and they are like family to us. Just…read morerececently, because of an accident, my diamond wedding ring had to be cut in half. Stefan magically reubuilt it and restored it to looking even more beautiful than beore! (this was no easy task!). He is a genius at his craft! The expense was very reasonable and saved me from buying a whole new ring! Mariela is wonderfully kind and so easy to work with, wanting each customer to be totally happy and satisfied with their jewelry needs. Stefan Otters - a trusting, reliable family owned business which we in Rochester are so fortunate to have!

I was finally drawn into this store during their sidewalk sale when they had tables of bins of…read morevintage collectables & jewelry displayed for sale. After talking to the owner's daughter about what was inside, I couldn't believe I never knew they dealt in antiques. I always thought they only dealt with Jewelry, Gold and Silver. I stepped into the store and felt like I was walking back in time into the house my parents had while I was a teenager. It is packed full of a variety of Estate merchandise. Great family owned business in a convenient location amongst many other interesting shops! It could use a decorating update and display design help, and most of the prices were average. I didn't walk out with anything that I felt was a bargain, but I was very tempted by several items.

From the owner: We are a small business that specializes in Buying and Selling Gold ,Silver, Diamonds,Watches…read moreCostume Jewelry and Collectibles. We do jewelry repairs and watch batteries.

Came here to get my watch resized and battery replaced. They did it on the spot for $25. Awesome,…read moreFriendly, fast, local business what more could you ask for?

Excellent service and great price. Came in for some repair/polishing and Mike did an amazing job…read more My moms wedding ring will be going in soon for repair.

Friendly. Expedient and excellent customer service. Great value for the service provided…read more Thank you.

Very good Seiko AD, (also the only Seiko AD in the area.) They offer good service and prices and…read morehave a good selection of Seiko automatics and quartz watches, in addition to some fashion pieces and some straps. If you are looking to buy a watch, which I personally recommend you do in person, you won't go wrong by at least stopping by and checking out what they have to offer!

My husband bought my engagement ring from a referral from a dear friend from MJ Gabel. I get so…read moremany compliments on it. I love they listened to my husband on what I was looking for. We went back for the wedding ring together and they had a perfect match. I periodically go back to have them cleaned. Here is a picture of the before and after from them cleaning them. Anne is so friendly and her attention to detail is outstanding. They give you their undivided attention. I fully recommend them.

MJ Gabel helped grade, appraise, and sell my loose diamond. Anne in particular was so helpful and…read moreher knowledge instantly made me think I was making the right choice. I would HIGHLY recommend using them, true professionals!

I cannot say enough wonderful things about Forsyth Jewelry!! This was hands‑down one of the best…read moreexperiences I've ever had. The owners, their family, and the staff are incredibly warm, welcoming, and engaging. They take the time to listen, explain, and truly care--never rushed, never pushy, just honest and fair. You can immediately tell this is a family business built on trust and relationships, not just sales. If you're looking for a place where you feel valued and treated like family, this is it. I will absolutely be back and will recommend Forsyth Jewelry to everyone I know!!!!!!

My fiancé and I stopped here to look at wedding bands and had a fantastic experience! Amanda helped…read moreus out and she was so nice and patient (we tried on so many styles). They had a great selection and also said they can do custom rings. We haven't made our decision yet but could definitely see us coming back here to get custom rings for our wedding!

A long over due review for our favorite jewelers. My now husband and I have purchase many pieces of…read morejewelry for special occasions, got jewelry repaired and had custom rings made for our wedding bands and my engagement ring. Mark and his team always go above and beyond to help us match our vision every time! Hands down the most passionate and accommodating team out there!

This is the place to go in Rochester for jewelry. Mark is the man... Amazing selection - customer…read moreservice beyond comapare! Mark has items at every price point suitable for any occasion and if you're looking to get engaged he is definitely your guy for diamonds... Or other fabulous rings. I highly recommend it encourage you to do all your holiday shopping here

My wife had her platinum diamond earrings altered here and she's happy with the results. They took…read moredetailed pictures of the original pieces, including the laser inscription on the diamonds, to ensure that the original diamonds were kept. Good communication and text messaging when the item was ready for pick-up. Probably a little more expensive than other less established jewelers, but worth it for the peace of mind.

This is the place to go for beautiful jewelry! My wedding and engagement rings are from here and…read morethe quality has stood the test of time. They recently repaired my gold bracelet and it's amazing. Thank you Gem Lab!

Pat is excellent at repairs style and value. He has designed a few pieces of jewelry for me and…read morethey came out fabulous. If you have older heirloom jewelry that needs updating, he's your guy. If he can't repair he won't do a "cob job" and ruin things or will refund your $ if it doesn't work. His newer pieces are very nice for gifts as well. Check him out.

Excellent friendly service. The prices and selection are great. My go to for Holiday gifts for my…read morewife. Highly recommended!