Pat is excellent at repairs style and value. He has designed a few pieces of jewelry for me and…read morethey came out fabulous. If you have older heirloom jewelry that needs updating, he's your guy. If he can't repair he won't do a "cob job" and ruin things or will refund your $ if it doesn't work. His newer pieces are very nice for gifts as well. Check him out.

Excellent friendly service. The prices and selection are great. My go to for Holiday gifts for my…read morewife. Highly recommended!

I was finally drawn into this store during their sidewalk sale when they had tables of bins of…read morevintage collectables & jewelry displayed for sale. After talking to the owner's daughter about what was inside, I couldn't believe I never knew they dealt in antiques. I always thought they only dealt with Jewelry, Gold and Silver. I stepped into the store and felt like I was walking back in time into the house my parents had while I was a teenager. It is packed full of a variety of Estate merchandise. Great family owned business in a convenient location amongst many other interesting shops! It could use a decorating update and display design help, and most of the prices were average. I didn't walk out with anything that I felt was a bargain, but I was very tempted by several items.

From the owner: We are a small business that specializes in Buying and Selling Gold ,Silver, Diamonds,Watches…read moreCostume Jewelry and Collectibles. We do jewelry repairs and watch batteries.

I received the most beautiful ring when my Fiance proposed to me. Michelle and Gary really made the…read moreexperience wonderful. They designed the ring according to his specifications via phone and email communications. We were amazed at how incredible the ring turned out. The craftsmanship of the ring is outstanding. All of the detail work is smooth and very well done. The diamonds are better quality than expected at a better price than we could get in the diamond district (NYC). Their new facility is well worth the visit. Their new showroom and manufacturing facility is located at: 501 West Commercial Street, Rochester, NY 14445

Not even worth a 1-Star rating. RW Manufacturing will require a deposit, ship you broken product,…read moreoffer disjointed/extremely poor customer service and drop you as a customer after they get you to a breaking point. Buyer/designer please beware! It is sad to see a US, family run operation function at such a deceptive level. Many of the other east coat manufacturers do not require any kind of deposit.

My wife had her platinum diamond earrings altered here and she's happy with the results. They took…read moredetailed pictures of the original pieces, including the laser inscription on the diamonds, to ensure that the original diamonds were kept. Good communication and text messaging when the item was ready for pick-up. Probably a little more expensive than other less established jewelers, but worth it for the peace of mind.

They replaced a diamond in my tennis bracelet and it turned orange after 6 months. They held onto…read moreit for 4 weeks (told me it was a 2 week wait and I had to contact them to get it back). The manager was the one to repair the diamond after I had pointed the missing spot upon pick up inspection. DO NOT GO HERE

Customer service was amazing. I never felt like intimidated or like I was getting a low price for…read moremy gold. A+

From the owner: We pay the most for your Gold, Silver, Coins and jewelry! We pride ourselves on top notch customer…read moreservice!

I cannot say enough wonderful things about Forsyth Jewelry!! This was hands‑down one of the best…read moreexperiences I've ever had. The owners, their family, and the staff are incredibly warm, welcoming, and engaging. They take the time to listen, explain, and truly care--never rushed, never pushy, just honest and fair. You can immediately tell this is a family business built on trust and relationships, not just sales. If you're looking for a place where you feel valued and treated like family, this is it. I will absolutely be back and will recommend Forsyth Jewelry to everyone I know!!!!!!

My fiancé and I stopped here to look at wedding bands and had a fantastic experience! Amanda helped…read moreus out and she was so nice and patient (we tried on so many styles). They had a great selection and also said they can do custom rings. We haven't made our decision yet but could definitely see us coming back here to get custom rings for our wedding!

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.