Love this family owned jewelry store! My entire family including my extended family exclusively…read moreshops here. There is nothing better than walking into Valle's and immediately being greeted by name. Valle's is a trusted business with exceptional customer service. Steven Valle works with you to find just what you're looking for in an affordable price range. I truly do not believe you could leave this place unsatisfied. Ladies -- you can always make a "wish list" of beautiful pieces that your significant other can pick from when it comes to special occasions or holidays!

Absolutely the worst jewelry store I have ever been too customer service wise. I needed a few…read morejewelry pieces fixed, a stone put back in a ring and a toggle fixed on a bracelet. The owner was extremely rude and disrespectful. The clasp on my bracelet needed replacing it was missing on one side he claimed that if he tightened the opposite side it would be fine and when he brought the bracelet back out to me it was exactly the same as when I gave it to him when I expressed this to him he was extremely rude and told me I had too much attitude. The ring needed a stine put back in which I had and I was quoted a crazy price to fix a prong. Turned to a major ordeal and an absolute nightmare I do not recommend this place. Horrible customer experience

A long over due review for our favorite jewelers. My now husband and I have purchase many pieces of…read morejewelry for special occasions, got jewelry repaired and had custom rings made for our wedding bands and my engagement ring. Mark and his team always go above and beyond to help us match our vision every time! Hands down the most passionate and accommodating team out there!

This is the place to go in Rochester for jewelry. Mark is the man... Amazing selection - customer…read moreservice beyond comapare! Mark has items at every price point suitable for any occasion and if you're looking to get engaged he is definitely your guy for diamonds... Or other fabulous rings. I highly recommend it encourage you to do all your holiday shopping here

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you

I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

We worked with Nick on having a tanzanite reset for our 40th wedding anniversary. He was extremely…read morepatient and made some suggestions I would never of thought of. I am absolutely delighted with the result. It is beautifully made and stunning. I would highly recommend Crown Jewelers and Nick.

Good service with attention to detail. Selection was fair, mostly basic stock. Value was moderate…read morewith average in community of jewelers. You just need to check for sales or be a selective shopper. I enjoyed the people attitude they had. Smiles and hellos went along way!

I do not go to jewelers often but I needed someone who could put a new battery in my Seiko watch…read more After calling several jewelers and told I would need to leave the watch or they needed to see the watch to determine if they could even replace the battery, and getting quite a range of prices, I called Robinette. At Robinette they replaced the battery while I waited for a very reasonable price. The staff was very pleasant and helpful. I would definitely go there again. Ann O.

From the owner: Small independent family owned and operated since 1944. Jeweler on site to help you with your…read morerepair needs. Watch batteries and watch repairs. We purchase old scrap gold and silver. Diamonds, Colored stones and much more.

As I write I realize my hope with this "review" is to go beyond by sharing my sentiments and…read moreemotions with Reed's as well as my purchases. This specific writing is about my watch journey over the course of nearly 60 years. Finding an "automatic" watch in my grandmother's attic at the age of 7 and knowing what automatic meant should have been my first clue as to the importance of my watch relationship that would evolve over time. ( I'll spare everyone the majority of the details but suffice it to say there is a story behind each and every watch I have acquired.) I'm happy to say Gary, Amanda and Michele at Reed's all understand and embrace the importance to me of developing a story about watches I acquire and have each been personally involved "continuing down the path with me" for my acquisitions! The inventory selections Reed's have is very very important to me; getting to know and understand their nuances that speak most significantly to my interests. Yet, inventory selection is secondary to the exemplary knowledge and understanding Reed's staff brings to the table!! Thank you again Gary, Amanda and Michele for your continued help and expertise during our continuing relationship. Chuck

Reeds Jewelers has a great selection of watches from a variety of brands, with everything from…read moreMovado and Bulova, all the way to Tudor and Breitling. Their selection is diverse enough that you will definitely find at least one piece that speaks to you, even if you go in blind. Their staff are very friendly and welcoming, and do a great job of showcasing the best points of their watches. (It goes without saying that they are experienced and knowledgeable.) Even if you are not a huge Tudor fan, I would definitely recommend you stop by to check them out.

My husband took my wedding ring here to get the broken band fixed. They were very kind and helpful…read moreright off the bat. He dropped off the ring and they had it fixed and looking brand new in a week and their prices are way more affordable than taking it to somewhere like Kay's which is where my ring was bought and they were going to charge an insane amount. We will be going to Mongillo Jewelers for any future jewelry needs.

Jewelry stores that do repairs are hard to find these days especially in rural towns. Mr Mongillo…read moretook over an hour to put new batteries in 6 watches; put on 3 new bands; & adjust 2 others while I waited. Staff was very pleasant & all work performed at a reasonable price.

When I walked through the door I had no idea what to expect. I remembered the jewelery store by…read morethe same name from growing up but considering the location and size of the building, knew it could not be the same. When I entered I was given a friendly welcome and found a humble yet quaint set up. The selection was great considering the limited amount of space with which to display merchandise. Being an Irish girl, I am always on the lookout for Irish/Celtic pieces and was pleasantly surprised at the selection they carry. While there I was discussing with John a sentimental item I had and wanted turned into a wearable memento. He told me to bring it in and he would look at it and see what he could do. I brought it in on a Friday afternoon, we discussed what I wanted done and he was pretty sure he could do it. The only problem was that I was leaving town on Tuesday morning and he felt he was too busy to get it done before I left. As much as I didn't want to leave it behind, I left my trust in him and gave him my mothers number so she could pick it up upon completion and mail it to me. To my great surprise, the phone rang on Saturday morning and it was John telling me that my piece was finished. He said my sentimental story behind the item pulled at his heart strings and he wanted to make sure I had it back before leaving town. When I saw my completed piece, my heart swelled with the love this item held for me. John had done an amazing job. My piece was not only wearable, but fashionable. He then took the time to make one final change I requested while I waited. The price was very reasonable, and even though he did a rush job, he didn't charge me extra. I couldn't have been happier with the service I received here. With the kind of service John has to offer, I hope he finds success in this sleepy little town and stays for a long time to come. Thanks again John!!! Words cannot justly express how happy you have made me!!

Today was my first time shopping at the store. John McHenry is very friendly and welcoming. He…read morespent a lot of time helping us put together a beautiful charm bracelet for a co-worker. John sells high quality jewelry. We were very pleased with the service we received.

I have had several pieces of jewelry repaired (engagement ring, necklace and bracelet) and it was…read moredone expertly and flawlessly. They were not easy repairs and they look brand new. I can't recommend them enough. There's also a beautiful selection of items in the store.

Dennis is great to work with, and I've used his services for years now. He's one of the very few…read morepeople in this area who will deal with silver when it comes to repairs or custom work. He's very knowledgeable about gems and stones, and I have had him make me several pieces of custom jewelry. He does great quality work and will give you an honest opinion about what will work and what won't. His prices are very reasonable. His wife creates nice quality beaded jewelry, showcased in the shop as well.