1. JF Jones Jewelers

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Webster, NY

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JF Jones Jewelers

4.6 (14 reviews)
Closed • 10:00 am - 4:00 pm
Updated 2 months ago

Services - JF Jones Jewelers

Jewelry cleaning

Jewelry redesign

JF Jones Jewelers Photos

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8 years ago

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Brittany J.

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1 year ago

The quality of the people and products are outstanding. Friendly and helpful. I won't shop for jewelry anywhere else. Love to support local.

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Brittany J.

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4 years ago

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Brittany J.

Thank you for sharing Lea. Glad we were able to help!

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4 years ago

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Brittany J.

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5 years ago

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Brittany J.

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8 years ago

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4 years ago

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Brittany J.

Thank you for sharing Lea!

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7 years ago

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Brittany J.

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7 years ago

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Brittany J.

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9 years ago

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7 years ago

Wonderful and attentive customer Service. I highly recommend this shop...my wife and I will continue to go here for our jewelry needs.

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Brittany J.

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9 years ago

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8 years ago

Excellent service! They had great suggestions for new chains for my locket and pendant.

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Brittany J.

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10 years ago

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Ask the Community - JF Jones Jewelers

KAY JEWELER

KAY JEWELER

(9 reviews)

$$

I came here to get my jewelry inspected. They were nice about it and did it pretty quickly, but I…read morewas the only customer in there the whole time I was there, and it didn't seem like they'd been busy before I came. I'm not sure how they stay in business in this location, and the lighting wasn't very good. Jewelry stores usually have fantastic lighting! They also didn't clean my jewelry really well. I like when they use the scrubber thing and really get it clean. Hand lotion and whatever else gets built on the stuff you wear all the time. And as far as the review below saying Kay sent him a statement when he bought his girlfriend her engagement ring; well the same thing happened to us! My husband had gotten me a necklace there, so he made that the reason for the mailer, but really Kay, get with the program!!! You can't figure out that the statement should probably come in a unmarked envelope?? Not even just for engagement rings. For Christmas presents, Valentine's day, anniversaries...ya know, basically all the things you buy jewelry for.

The only reason I am giving this business a 1 star is because 0 stars isn't an option. I purchased…read more300.00-dollar earrings for my girlfriend just to have them fall apart within 6 months. That's right, straight up junk. Thats just the beginning of my issues with them. Because they were only 300.00 dollars I opted out of buying their 100 dollar warranty. The manager at the store stated that they only honor the quality of their jewelry out to 60 days. Anything after that requires a purchased warranty. I received the same message from customer care after leaving the store. In the last 2 years I have spent between 6 and 7 thousand dollars at Kays, and another 13 thousand at one of their sister stores for an engagement ring. So around 20 thousand in jewelry and I am told that there is nothing they are willing to do to make right on these earrings that are falling apart. It is very apparent that their customer care and appreciation is nonexistent. I wish I would have known such, long before I spent 20,000. All I can do is share my story. Buyer beware!

JF Jones Jewelers - jewelry - Updated October 2026

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