Mark and his team are professional, kind, fair priced and artistic!…read moreFrom watch battery replacement to custom jewelry and a lot of choices in between. My husband selected a new ring for me and Mark was accommodating to make sure that I felt that it worked well with my wedding band. I have gone back there multiple times and sent other people there... In fact, took my ring to be cleaned(they showed me that the stones were loose before my ring was cleaned... So it didn't happen during the cleaning)and noticed that there was a couple stones that seemed to be shifting... So I was very happy to have them fix it, and that was also very reasonable.

A long over due review for our favorite jewelers. My now husband and I have purchase many pieces of…read morejewelry for special occasions, got jewelry repaired and had custom rings made for our wedding bands and my engagement ring. Mark and his team always go above and beyond to help us match our vision every time! Hands down the most passionate and accommodating team out there!

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.

My wife had her platinum diamond earrings altered here and she's happy with the results. They took…read moredetailed pictures of the original pieces, including the laser inscription on the diamonds, to ensure that the original diamonds were kept. Good communication and text messaging when the item was ready for pick-up. Probably a little more expensive than other less established jewelers, but worth it for the peace of mind.

They replaced a diamond in my tennis bracelet and it turned orange after 6 months. They held onto…read moreit for 4 weeks (told me it was a 2 week wait and I had to contact them to get it back). The manager was the one to repair the diamond after I had pointed the missing spot upon pick up inspection. DO NOT GO HERE

I cannot say enough wonderful things about Forsyth Jewelry!! This was hands‑down one of the best…read moreexperiences I've ever had. The owners, their family, and the staff are incredibly warm, welcoming, and engaging. They take the time to listen, explain, and truly care--never rushed, never pushy, just honest and fair. You can immediately tell this is a family business built on trust and relationships, not just sales. If you're looking for a place where you feel valued and treated like family, this is it. I will absolutely be back and will recommend Forsyth Jewelry to everyone I know!!!!!!

What they charge for the same day watch battery is ridiculous. I will be going somewhere else for…read morenow on.

Very friendly staff. They are the Omega AD in the area and have a good selection…read more I've visited with a friend who bought a Speedmaster, then again on my own. Each time I told them I was just looking, not buying but they still gave me great service and attention. Last time they had some pre-owned Rolex models. All priced correctly and the staff was very knowledgeable. This would be the only place I'd go for used Rolex, Omega, Oris, etc... Definitely worth the drive from Buffalo.

ADs come in varying qualities, and there are some you have to be wary of, whether because of rude…read morestaff, poor service, or bad pricing. Cornell's does not meet any of those criteria, as they do an amazing job offering you options from mid-tier to luxury watches. Their salespeople are warm, welcoming, and knowledgeable, and their presentation alone makes it worth visiting. In addition to the brands they are ADs for, they also have some nice pre-owned pieces!

So, I'm speaking from the bride side, but I know my groom had the best experience as well. Mark…read moreNulton is the owner and he made our wedding rings and my engagement ring! We love them. He is a custom ring maker and will tailor your likes and needs to the jewelry you envision. He does sell his own jewelry that he personally makes in his newly self renovated beautiful victorian house in penfield. To the right, as you walk in, is his shop with some earrings, necklaces, and rings. To the left is his office where you can start and finish discussing about the jewelry you would like. it's decorated very beautifully and feels homey and personable. Mark is very patient and accommodating. I can say this because I'm a very indecisive person! For longer than I needed to, I was struggling to decide on the best wedding ring for myself that fit my hand/personality. He helped this process by providing advice and his best opinions without being a pushy salesman. He was able to order certain rings so I could see them in person and try different types on so I could see what looked best. Once I decided which ring I wanted he then was able to change it slightly to be exactly what I wanted. The exact same process went for my groom. Mark also polished my engagement ring a few times before the wedding. If you're looking to go to a jewelry store and don't want someone breathing down your neck, pouncing on you as soon as you walk in the door, or pushing you to buy something..... Nulton Jewelers is the place to go. My groom searched for a place that was friendly, calm, and personable and that's Mark. Also, thanks for the bottle of champagne and thank you note!

If you're looking for a jeweler, Nulton is the place. Great family business! I had prongs replaced…read moreon my ring and another sized, reasonable price, super service! Thank you Nultons!!

Extremely helpful in helping me find something I had been looking for and customizing it for me.read more

The sales ladies were rude and I felt like I was imposing on them until I showed them my bank…read moreaccount and then they started being friendly because they realized I'm rich.

When we lived in Rochester this was our go to place for wedding / birthday / anniversary gifts…read more They had a good selection of unique artist made gifts with a lot of beautiful wood and glass items. They also had a fair amount of jewelry. On our recent visit it appears that their inventory is more heavily skewed toward jewelry. Yes they still have plenty of other options but not like the past from what we observed which limits it's appeal for us. Still is nice to see this eclectic gift shop still in business all of these years.

A unique place with unique gifts and artwork, etc. right here on University Ave. Located in the…read moreNOTA- Neighborhood of the Arts- Craft Co. No. 6 is a great place to shop, look around and get ideas for your abode or a gift for a special person. There are 2 floors of fantastic finds. Friendly, knowledgeable service from the staff there too. Check it out!

Reeds Jewelers has a great selection of watches from a variety of brands, with everything from…read moreMovado and Bulova, all the way to Tudor and Breitling. Their selection is diverse enough that you will definitely find at least one piece that speaks to you, even if you go in blind. Their staff are very friendly and welcoming, and do a great job of showcasing the best points of their watches. (It goes without saying that they are experienced and knowledgeable.) Even if you are not a huge Tudor fan, I would definitely recommend you stop by to check them out.

As I write I realize my hope with this "review" is to go beyond by sharing my sentiments and…read moreemotions with Reed's as well as my purchases. This specific writing is about my watch journey over the course of nearly 60 years. Finding an "automatic" watch in my grandmother's attic at the age of 7 and knowing what automatic meant should have been my first clue as to the importance of my watch relationship that would evolve over time. ( I'll spare everyone the majority of the details but suffice it to say there is a story behind each and every watch I have acquired.) I'm happy to say Gary, Amanda and Michele at Reed's all understand and embrace the importance to me of developing a story about watches I acquire and have each been personally involved "continuing down the path with me" for my acquisitions! The inventory selections Reed's have is very very important to me; getting to know and understand their nuances that speak most significantly to my interests. Yet, inventory selection is secondary to the exemplary knowledge and understanding Reed's staff brings to the table!! Thank you again Gary, Amanda and Michele for your continued help and expertise during our continuing relationship. Chuck

Dropped off a tangled and broken necklace for repair…read more The staff were friendly and kind. The necklace is a gold chain with an opal and diamond pendant which was a gift purchased at Costco (yes Costco). While evaluating the jewelry, they were very kind and didn't bat an eye when I said where it was purchased and provided the estimated value. It took about two weeks to get back. While waiting in line, another staff member took my ticket (yay me for not loosing it) and got my jewelry. Which was untangled and put back together perfectly. Note: they are closed on Mondays. I learned that the hard way! They also have a nice selection of jewelry but I tried not to look at too much!

Note: this review is in regard to the shop's watch selection…read more The staff was friendly and professional, but with mid-tier to entry-level luxury watch ADs, there are higher expectations. When I walk into an AD for Omega, Grand Seiko, Cartier, or Tag Heuer, I have certain expectations for my AD. Unfortunately, Mann's Jewelers did not meet these expectations of going above and beyond. If you know what you like and do not enjoy outside input, it is perfectly fine to purchase your watch from here. But, in my opinion, half the fun of watch shopping is explaining your desires to your AD and watching as they find a piece that meets or even exceeds your expectations. Unless you are deeply attached to Tag or Accutron, I would highly recommend also stopping by Cornell's (which is nearby) to speak with their highly experienced and knowledgeable sales folk.