They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

Very nice facility and Sharon Miranda whom I believe is the manager is without a doubt a miracle…read moreworker. On three phones at one time and walking me to look at a possible storage unit. Very pleased with all aspects of the facility.

I have been working with the management team for nearly a year now and have really appreciated how…read moreeasy they are to work with. My needs have changed a number of times and they have accommodated my moves without hesitation and made it as easy as possible. Thanks!

BEWARE!!! DO NOT STORE YOUR STUFF HERE! I own a mobile…read morewedding DJ business and have been storing my DJ equipment at this business for almost a year. One night I stopped by to return my gear to find a woman living in a storage unit. Another evening I saw a man playing his radio and smoking a cigar on a couch!!! Are you kidding me! So I notified the manager through email and they said they would handle the issue. About 4 months after that, I stopped at my locker to find that my DJ equipment was stolen! Looked like they pulled it out from the top, because every locker has an opening at the top. You can literally stand on a box and see everything (through an opening that you can pull item out from) in the locker next door. I can't believe this has happened! They have cameras, but they can prove that stuff was mine. And they require you to use their shitty insurance provider that couldn't help me get my stuff back. Whats the point?! I moved my gear out of that business ASAP! I will continue to tell my Arvada neighbors and post on every review outlet about this horrible storage business. STAY AWAY! GO SOMEWHERE ELSE!

Very clean and easy to access. The manager there is super nice too. Been using them for almost a…read moreyear now.

I worked with Total Disposal as the personal representative for an estate, and they were great to…read morework with. Pricing was fair and transparent, they were flexible with scheduling, and everyone I interacted with was very friendly and professional. During what can be a stressful process, they made things straightforward and easy. I'd definitely recommend them and would use them again if needed.

This company was great. Very responsive. Got me a 10yd the…read morenext day. Communicated both drop off and pickup prior to arrival. Highly recommend.

Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

I have been renting here for a couple years, and it used to be amazing! So amazing that I've told…read moreover a dozen of my colleagues in the trades about it and they started renting there. Unfortunately there is a new woman running the place and she is terrible. The quality of the grounds has been declining since she took over. Large garbage items sit outside of units for days or weeks. The alleys don't get plowed every time it snows , and they stopped putting down salt (both things they did when the other gentleman managed the place), so it gets icy . I have to put my own salt down in front of my unit so I don't slip on ice when I'm trying to get heavy tools and materials before work. The biggest issue is security. One of the gates has been broken and left wide open at all times, for anyone walking down the street to see and come in at any hour. When I asked about this I got rude emails back. When I asked to speak to someone higher up than her, she refused to give me anyone's info.... Who do you talk to about a problem when the problem is the manager? When I mentioned to her that the quality of the facility was declining, she got petty and went back though records to "call me out" on things she perceives as issues. I was told there is a service call in, but the gate is left swung wide open at night, and has been for days, how long does it really take to get a locksmith out???? They make no effort to secure the facility when they are closed. As soon as I have time in my schedule I will be moving to a more secure facility, with friendlier staff. If this is how much this place has declined in just a few months, I don't want to sit around and see how bad it will really get. The owners should really think about finding someone better to manage this facility, especially at the prices they charge.

This place is fantastic so far!! We rented one of the retail locations up front and a storage unit…read moreand they are super clean and well maintained. The grounds are covered with cameras everywhere so we feel our possessions are secured and looked after. Easy access to the highway and shops just up the street for lunch. We're very happy with our choice.

Really great service! It started with the initial phone call and continued through the facility…read moretour and the account setup in the office. Both ladies were professional, courteous and super-helpful. I was finished in less than 10 minutes and even got a recommendation of where to eat breakfast that morning after we were finished.

Best storage ever! Safe, friendly staff and clean facility!read more