The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

Convenient locations and secure storage, for sure, but the best thing here is the service…read more Stephanie and team have bent over backwards to fix the most minor of glitches for us. Can't say enough great things about this business.

The staff at Mountain Mini Storage are friendly, considerate and very helpful. The premises are…read moreclean and all your belongings are very safe while stored here. Highly recommended! You'll rest assured knowing your belongings are taken care of.

If you don't like automatic payments you'll have them after coming here . And possibly more charges…read more. "A Storage Place" is your best bet . And they will give you a free truck to move .

Easiest, smoothest, & most personal experience. We showed up with a truckload of stuff and the…read moreowner/manager was so kind. He took us around on the golf cart to check out the different options. He knew that we didn't need the large size that we ended up getting, so he gave us a discount. We also got a discount on the lock because ours didn't fit. Idk why this place got a 1 star review because it was such a quick and easy experience. Also love that every single storage has drive up access. Also - this is my first review and I usually don't give reviews but I didn't understand why this storage place only had one star.

This organization is 100% top notch, I have always felt that my belongings and my RV were…read morecompletely safe. I would definitely recommend this organization to anyone. They are so courteous, professional and overall great individuals to deal with.

I rarely write reviews but the service I receive from Sandy and Stephanie is what we used to expect…read morefrom orginiizations years ago and is so hard to find these days. They answer the phone and actually care. the facilities are very well maintained.

Quoted a price (estimate) for a cross-country move, and when a subcontractor showed up to pack the…read moretruck, he added another 2K to the cost of the trip without explaining why. I spoke with him on the phone, and he refused to answer my questions (I'm a woman!). We have filed a complaint with the DOT Federal Motor Carrier Safety Administration (FMCSA!!

Do not! And I mean DO NOT use this company!!! They are terrible, absolutely awful! Very…read moreunprofessional owner who does not take any accountability of his "employees". Here are the reasons to NOT USE THIS COMPANY: 1. They quoted me 2 guys and then showed up at the move with 3 guys without even telling me or forewarning me that this was going to be a higher quote. I was fine with it Bc I figured this would get the work done quicker. But thought that it was unprofessional and not the best way to start out a business transaction. 2. One of the guys got a bloody nose on the job, and blood was all over the hallway, elevator, and on my plastic wrap that was covering my fireplace, in which he just threw in the parking garage and never told care of it (see pictures) I understand bloody noses happen, but he had blood everywhere, all over his hands in which he never washed his hands throughout the entire move and continued to touch and move my personal belongings. Then to make this situation worse, I found out on my return back to my old apartment from a neighbor that he and his peer were "fighting, jumping on each other" in the hallway of my apartment building which had caused the nose bleed. When I called to tell the owner about this, he didn't take any accountability basically said people get bloody noses and that my neighbor was lying about the fighting in the hallway. Why would she lie?!? And who wants blood on their personal belongings, this is a biohazard and the owner refused to understand rather APOLOGIZE for any of this circumstance. 3.Found out at the storage unit (end of the move) that they didn't wrap my box spring/mattress in bags, when they had quoted me the bags and said that they would do that for me. If I had known that, I would have wrapped them myself, now my mattress & box spring are dirty from riding in the truck as well as sitting in storage for 4 months. I have no idea how they will be when I move my stuff out of storage. 4. Noticed that a piece of my dresser's leg was missing and that had broken off. I asked one of the movers and he got all defensive and said he didn't do it and that I shouldn't blame them. Which I just asked if they knew what happened, never pointed fingers or told them they did it. When I got to the storage unit, I found the piece under the dresser; looked like it had been kicked or wetunder the dresser so I wouldn't noticed. When I confronted him with the broken piece, he yelled at me and said that I had found it and put it there. Just ridiculous. I called and talked to the owner about this and he never took any accountability and told me that wasn't included in the insurance that I had purchased. He said he would glue it back on but they usually don't do that. Was more appalled how I was treated by the mover and the owner in all these circumstances. I had to go through a lawyer to get things settled with this company. It was a waste of time and honestly these people are some of the worst, unethical people I have ever worked with in any business. If the owner knew how to be apologetic and take accountability maybe this could have been a different experience. However when he did try to make things right, took the mattress bags and box spring bag off the quote, and glue the broken piece of dresser back on... I thought this was a pathetic effort. All he cares about was getting paid and didn't care about the service or the BLOOD that was all over my stuff. There are many moving companies out there... choose someone ELSE!!! And found more damage to my stuff after moving stuff out of storage unit.

Luis and 3 fabulous co-workers (wish I could include names) provided excellent, FUN service for us…read moreon truck loading day!!! Our dedicated truck was loaded from about 10am to 4pm. Wow, they move FAST but with GREAT CARE! We are traveling CO to IA. Every detail has been made with expertise - from 30 years experience from Luis, that has been passed on to co workers! (Maybe you could add those names for us - in response)

The pick up mover didn't bring me my things including a $2,000. bicycle and love seat along with 6…read moreboxes. The mover said he left it at the hub. I filed a claim and they offered me $75. Inhadb$1,000. insurance and I didn't even get that. If I stole someone's bicycle I would go to jail but these scam companies get away with it.

Had square cow move me from aurora to lonetree. The moving went very well. They did have the wrong…read moreaddress, missing the first 2 numbers. So they were about 1 hour late. Other than being late they did a great job.

DO NOT HIRE. Young woman uncomfortable moving experience…read more This was one of the worst moving experiences I have ever had. I was not asked the right questions to come prepared for my move therefore: the movers were late, movers went to the wrong location, movers came without boxes or paper or any supplies, mover asked ME for supplies including markers and box cutters, and the movers were very slow on top of that. I have never had anyone take more than 6 hours top to bottom to move me out of my 1 bedroom apartment and it took them 8 hours. The movers were out of shape and complaining about the weight on them. The company sent out a "assembly" worker and a "packer" worker - if the person who took my order would have asked the right questions they would have known I needed NOTHING assembled or reassembled. The assembler did a lot of standing around. A lot. Making the job go so much slower. They were unprofessional and struggling to get the job done. Conversation included ex girlfriends and relationships issues. I found myself uncomfortably and kept conversation going to keep myself comfortable in those moments. I should not have to do that. I am a young woman moving on my own and to be asked such things as highly unfortunate. I understand keeping friendly conversation but there is a line. I also said their start time was 9:30 as there was A LOT of lingering and no hustle to be done throughout the day as well as being late. The mover put start time at 9am for the bill despite my interjection of when they actually started / working / arriving. What I mean by lingering or no hustle: time was spend taking apart my tv stand that didn't need to be, untangling wires slow as shit that didn't need to be done. I saw workers smoking cigarettes, on their phone, and taking minimum 15-20 minutes between trips despite only taking 10 on my own with a heavy item. I felt taken advantage of start to finish. $160 an hour for an assembler and packer with those qualities is a rip off and the fact I paid over $1300 for that service is devastating. Especially when I was quoted for maximum $800.