I had Mace from CrownUp Pros Chimney Sweep Denver come out to inspect, clean, and repair my…read morefireplace, and I couldn't be happier with the service. He provided a free inspection, clearly explained what he found, and identified only minor cleaning that was needed. He also pointed out that the crown of the fireplace could benefit from resurfacing. Mace did an excellent job resurfacing the crown and walked me through the entire process from start to finish. His professionalism, attention to detail, and clear communication really stood out. As a landlord with over 20 years of experience, I've worked with many service providers, and I can confidently say CrownUp Pros is top-notch. I would absolutely use this company again and highly recommend them to anyone needing chimney or fireplace work.

We had Steven come out from CrownUp Pros and he did an amazing job. Very professional and great to…read morework with. We had requested a fireplace cleaning. The price was reasonable but the service was exceptional!

DJ went above and beyond in getting our fireplace tuned up and working properly. Would 100% use him…read moreagain and will be recommending him to anyone with fireplace issues or in need of a thorough cleaning.

All Fired Up did an excellent job cleaning and repairing my gas fireplace. The technician, DJ, was…read moreprofessional, friendly, on time, and even discovered and fixed a small gas leak during the appointment. I highly recommend their services for quality work and great attention to detail.

Excellent job cleaning our 2 fireplaces, we can see through the glass again…read more No sales pitch on anything just did a great job! Friendly guy. Reasonable pricing. We will use again!

After a disheartening experience with another company that was just trying to upsell me, it was…read moresuch a relief to deal with Jordan at 5280 Fireplace Services. Jordan was very professional and pleasant to deal with, he cleaned my chimney and wood burning stove, even moving the stove out of the fireplace that it sat in (something that previous chimney sweeps had never done before). His pricing was reasonable and he was very honest about what I could do versus what I needed to do down the road- contrary to the other guy who told me I needed to do $X, $Y and $Z otherwise I was going to spontaneously combust. Highly recommended and I will definitely be returning to Jordan for any chimney / fireplace needs I have down the road.

I'd highly recommend Uriel! He went above and beyond in working to fix a broken and clogged dyer…read morevent pipe in the mountains. In fact, he walked a half mile down a rutted-out dirt road without a complaint. Top notch work and service!!!

Uri was able to get me in his schedule quickly. he is a problem solver and cleaned and sanitized…read moreour ducts, cleaned our furnace, took care of the dryer hose improperly installed, and got everything to almost new. He worked so hard and provided high quality work. He is also very knowledgeable about construction and what is right. A bonys!!! I would recommend him to anyone looking to have their ducts cleaned and any other work he does. You can trust him. It was well Worth the money and very reasonable.

They installed our in place gas powered fireplace two years ago and unfortunately we are out of…read moretown and somebody else was here for the instructions how to use it however it has worked beautifully and my wife has enjoyed it every single day so glad that we purchased it. recently, we learned that there's a way to have it operate without electricity, and we went and got great instructions from Geoff but when we failed to understand how to physically manipulate the system, they sent over technicians who arrived on time and extremely helpful showing us how to operate the system and other tips and were very reasonable so we remain happy with the service very happy with the fireplace

$389 for a "level one inspection" today. Spent 15 minutes talking to me and 15 minutes actually…read morelooking at my fireplace. Buyer beware. I wish I had seen some of these other reviews before I called them.

Shon was great to work with! Highly recommend! He's…read moreresponsive answering questions, affordable prices with a great work ethic, personable and truly going above and beyond! I got all my vents and ducts cleaned in the house. He offered detailed updates of the service with before and after pictures. You can't go wrong with Shon at N Line Air!

Shon cleaned the dryer duct. Good experience. Showed up on time, pictures of before and after,…read moreand fair price.

Excellent experience with Terry. As others have noted, he's very professional and knowledgeable…read moreabout the operation, maintenance and condition of your chimney. He even told me about an issue with a rubber coating that was pealing away on my mortar around the chimney surface. I asked if he could repair it and said it was something that's typically an "add on" and doesn't sell it b/c it fails within 2-4 yrs and isn't necessary. That's professionalism at its finest! Soooooo happy I did not try this myself and gained so much more confidence from the knowledge he shared. Book Terry today before the cold weather sets in!

Terrys chimney is locally owned and operated. They are honest and thorough. Highly recommend!read more

Probably the best customer service we have ever experienced…read more We purchased two appliances from MH&P and from our first visit to the showroom until the completion of installation we were treated extremely well. Installation was on schedule, clean, friendly, and professional. MH&P followed up to assure our satisfaction. We had an issue with our Stove where we were concerned that the view into the firebox was not quite what we were expecting. Jake got on it, sent a team to investigate and adjust the flame, and eventually swapped out the glass so that our expectations were met. It was obvious that he would do whatever it took to please us. It's easy when everything goes as expected. It's how issues are resolved that are the difference between a good company and a great company. MH&P earned a great!

In the past 5 years that we've been very happy with the service we have received from Mountain…read moreHearth & Patio (also known as "Mountain Man Fireplace & Chimney"). However, this last experience was absolutely awful and so unlike any other interaction and service we've received from this company. We needed our pellet stove fixed and it took SEVERAL appointments for them to send a technician out to fix it. Here are our frustrations/complaints that has left such a bad taste in our mouth. 1. Disorganized. When we would call the office, it was impossible to reach someone and when we eventually would, the same person would say she couldn't help us because she didn't know where our file was. This happened on MULTIPLE occasions and we've been a customer for over 5 years! 2. Contradictory Information. First, we were told that we would have to install a flue ourselves, but then received a call a week or so later, asking when they could book a time to install it. We told them that we were told that WE would have to install it and needed clarification. In the end, they confirmed that it was our responsibility to install the flue. Here's where the most frustrating part comes. One of the technicians that came to our house to fix the pellet stove told us the length and direction the flue should be, writing down the parts we would need. Then, on a subsequent visit (since the pellet stove was STILL not working), we were told the flue was too horizontal, so we changed it. On another visit and with a 3rd technician, we were told that we couldn't have a T and had to have the flue come straight out. Why would your technician suggest we take the flue the other direction we had planned and to keep it short after we would be putting in the 90 degree turn!? Why didn't he tell me you cannot have a T or 90 degree turn when he wrote down the pieces himself that we needed and then allowed us to order them. And how ethical is it to allow customers to purchase something through you that is eventually determined to be the cause of the stove not functioning!? As per the receipts, we paid $641.60 (-$47.80) = $593.83 for something your company eventually said we cannot use. 3. Bad Pellets. We assumed that one of the technicians took the pellets from his truck, because instead of using the pellets we had next the the stove (that are dry and new), we found a bag of bad fuel outside in the back of our house. We store our pellets in our basement storage room and in a bucket next to our stove. The pellets that were in my stove were filled by your technician after we had to leave. If the pellets were bad, why did he put them into the stove? And then, in a conversation with you, WE were the ones blamed for putting in bad pellets! Pocketing $600 and then placing the blame solely on the customer and giving contradictory information is not a great way to run a business. 4. Lastly, we were never given a breakdown of the cost, until we asked for it and it was vaguely written out in an email. We've always received invoices from you in the past! Our final straw, when we decided to get the Better Business Bureau involved was not when we believe you owe us a $600 refund, but when a month after the service debacle, we were told we have an overdue balance!!! It was cleared as a mistake once the BBB reached out to you. But this whole thing has been a stressful nightmare. I'm not sure WHAT has changed this past year, but it was a completely different service and experience than what we've had in the past. It's been incredibly frustrating and disappointing for our family. We were asked not to write a bad review, but I feel like as a business, it would be helpful for you to know why we are upset. We've been nothing but patient and understanding, even in so many moments of frustration and that amount of times you had to send technicians out to figure out what was wrong with our pellet stove.

Ben explained the entire process to me as far as cleaning out my old wood-burning fireplace that…read morewas leaking black smoke into the home and setting off the alarms. I can't wait until the next snow storm to enjoy a clean fire! They we're very courteous and professional from 1st contact to completion!

UPDATE: THEY JUST CALLED AND SAID THEY WILL ONLY HONOR the…read morerefund they proposed ONLY IF WE AGREED TO REMOVE REVIEW. NOPE. JUST GOES TO SHOW HOW SHADY THEY ARE. NOT REMOVING THE REVIEW AND WILL ADD IT EVERYWHERE. WE ALSO RECORDED THE CALL FROM "RON owner of company". He states "it doesn't matter that calls recorded " lol yea okay bud we will see. RUN ..DONT WALK AWAY FROM THESE FOLKS. We got a call from Max at this company (we were sure to record the call) stating he approves to refund the deposit (he proposed this as an option for making it right) and will get with rest of company to confirm by tomorrow. Will communicate them keeping their end of the bargain once done so all can be aware of if they continue to be shady or not once confronted. More to come. COMPANY JUST EMAILED SAYING NO REFUND UNTIL WE CAN "come to an agreement". We've asked them to relay in writing what agreement they are trying to have ... interesting. Waiting until the initially agreed upon deadline of by tomorrow before we proceed. hopefully this saves someone else from dealing with their foolishness. Will update review by tomorrow STAY CLEAR OF THIS COMPANY. FILTER OUT FOR THE RECENT NEGATIVE REVIEWS ON GOOGLE ...THEY ARE REFLECTIVE OF OUR SAME EXPERIENCE ON THIS COMPANY's SHADINESS. We hired them via our farm / my personal accnt and 150% regret doing so. They think they're scaring people but little do they know we aren't afraid of their tactics. and when you try to confront them you'll get hung up on. Disgusting unprofessional behavior. they claimed increase in pricing because panel had to be custom order and would take weeks to arrive . Different tech called today stating order is from the store and not custom so ready to install. We were like something isn't right. We even verified in Spanish to ensure language barrier wasn't the problem as they also had another person with them on the phone translating and we speak Spanish. We called company back complaining about shadiness and Chloe said manager would be reaching out. Man who called us back stated tech employee was "new" and doesn't know what he was taking about. When we relayed that we recorded the call as CO is a 1 party consent state he then changed his story claiming oh nevermind he's not new only the 1st tech was new and didn't know blah blah. STAY CLEAR. To the other review stating they were threatened with a defamation lawsuit oh I hope they try that with us because lucky for them our business has a fantastic attorney.

Honest with their work. Recommended what the price will be. Competitive with other chimney…read moreservices. Will tell you the total price before the work is started. On time as they had said. Will call you before they arrive. Would recommended them over others.

I gave them a very detailed description of the job, and even sent them photos. The first time they…read moredidn't even show up or give me a call. I rescheduled, and then after a brief discussion with the tech, he said he couldn't do the job.