I had Mace from CrownUp Pros Chimney Sweep Denver come out to inspect, clean, and repair my…read morefireplace, and I couldn't be happier with the service. He provided a free inspection, clearly explained what he found, and identified only minor cleaning that was needed. He also pointed out that the crown of the fireplace could benefit from resurfacing. Mace did an excellent job resurfacing the crown and walked me through the entire process from start to finish. His professionalism, attention to detail, and clear communication really stood out. As a landlord with over 20 years of experience, I've worked with many service providers, and I can confidently say CrownUp Pros is top-notch. I would absolutely use this company again and highly recommend them to anyone needing chimney or fireplace work.

Julian was absolutely amazing . Punctual, professional, and very knowledgeable…read more He did a very thorough inspection followed by service options . He has absolutely made a customer for life.

We had a great experience from start to finish. Sales experience was positive and installation was…read morevery well done with staff checking everything and going above just what was planned.

Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

I've used Gas Express to maintain my gas fireplace three times now, and Todd has been thorough and…read moreprofessional. He explains what needs to be done and only recommends necessary repairs or replacement. I feel very confident using my fireplace once Todd has been here each fall! Scheduling was easy.

Technician was on time, put down large mat to put his tools and vacuum on. Very thorough in the…read morecleaning of the fireplace. Explained his trouble shooting process and what was causing the fireplace not to come on in clear manner. Price for the cleaning, service, and replacement part was very reasonable. Will definitely use again.

We have three gas fireplaces in our nine year-old home...gas fireplaces can be a pain in the butt…read moreto maintain. We've paid a ridiculous amount of money to other companies and were never pleased with the service. Last year, we finally found a Safe Home. The tech arrived on time and was very personable. He fixed and cleaned all of our fireplaces and we were very pleased. Did it cost a few dollars? Yes...but it was less than what we've paid in the past and the service was better! The past few weeks the logs (which we purchased online) in our outdoor fireplace were not lighting correctly. We had an appointment set at 10:30 a.m. and Jacob arrived EARLY! Fixed our problem quickly and charged us an agreeable fee. Let's face it, gas fireplaces are like hot tubs....they are somewhat of a luxury and we have to pay to keep them up. This company is reliable and fair. Don't listen to the negative reviews...these guys are GREAT.

Based on a very positive friends review...I did use "A Safe Home Gas Fireplace Services."…read more Family owned...Family Ripped Off. Their service technician was on time, polite, professional and quick. My entire service including replacing the Control Module and installation of a new Remote Control unit and thorough cleaning took only 20 minutes from in the door to out. THAT is great service. What is NOT great service is the fact that their markup on parts is WAY out of line. The exact parts used...if I had known and purchased on Amazon would have been; Control Module - $60 (he charged me $215) Remote Control Unit - $109 (he charged me $375) I understand a 40% to 50% markup...even a 100% for smaller cost parts...but 300% ++ is just greed and maybe additional commission for the installer that said he was one of the owners or part of the owners family. Note: in his defense the remote was purchased because we couldn't move the furniture to give him access to a simple wall switch that he said would have cost me $15. (Which is included with the remote control package from Amazon) Conclusion: If you like all of the good things I have shared about this company...DO use them. IF you don't like the negative comments...and can diagnose the problem and buy the parts yourself...AND they will still install them for the service charge...THEN even I would use them again. With an "L" shaped screwdriver the switch could have been changed out....but he didn't have or produce one....nor did I and even if I could have moved everything it would have taken him MUCH more time. Total cost $831.31 To the Owner...I was mad and likely not happy with him and asked him to leave my house... He remained calm and professional...

We needed two things done: sweep the chimney and the fireplace, and install a spark screen on the…read morechimney. They performed the former job upon their inspection and returned the next day to install the screen on the chimney, fill cracks in the concrete chimney cap, and seal all the gaps between the chimney and the house. Accessing the top of the chimney was a tricky job. All work was completed in a satisfactory manner.

I contacted chimney sweeps of America to install an electric fireplace. The initial quote I…read morereceived was wrong, and included electrical work that was already done and was clearly visible. When I contacted this company to point out that I didn't need to be charged for an outlet and separate line to be installed for my electric fireplace since it was already present, the office doubled down claiming that I did not have an outlet installed. They did not believe me at all until I sent a picture of a very obvious electrical outlet. I ordered an electric fireplace that I wanted and they said they were willing to "install" the electric fireplace that I wanted for an increased labor fee, which I initially really appreciated. I then came to find out their installation involved simply leveling the unit, it was not fixed into place in any way, and actually almost fell out of the fireplace when my dog bumped into it. Because they didn't fix it into place, it makes a horrible sound during heating because it vibrates unevenly. Apparently this "leveling" is all that installation involves, for over $1000. I was told that the face plate for the fireplace would come and would be installed within 1.5 weeks of this leveling, possibly sooner. I paid for this all up front upon the leveling of the unit. Three weeks later, I called the office to ask why they hadn't contacted me yet, and they said they forgot to tell me that their supplier for the face plate had broken production equipment leading to a delay. So now it's weeks later and I just got the plate installed today. Meaning for 3 weeks my electric fireplace could have just fallen out. The end result is also poor. The faceplate that was installed is uneven and bows out a ton. I can fit my pinky finger into it. If you push on the fireplace the gap can be closed but slowly comes back. TLDR- triple check your quotes from this company and don't trust the timelines they give you, and the end result is probably not worth the price tag. There are certain things I would recommend having them do, like insulating a flue. But I would never recommend this company for electric fireplace installation. I really regret not just doing the work myself because it really is as easy as installing any other appliance.

I contacted this company late last fall 2001 after I noticed a leak in my basement from the flue…read morethat's blocked at the top. I got up on my roof and saw some cracks in the crown that I had sealed with calk years ago and they had expanded over the years. Rick and his son came out and told me the crown needed to be redone but it needed to be done when it warmed up. I asked if he could but some sealer in the cracks so they didn't get worse over the winter. Which they did. They came back the middle of May and repaired the crown. I also had him look at where the water was leaking from in the basement because I wanted to know if I should have him reseal the cap on the bottom of the blocked off flue. He said with the new crown there shouldn't be an issue with it. He could have easily said I should reseal it so he could make a little more money. But he has the kind of integrity you don't find very often anymore. I would recommend him to anyone who needs anything for there fireplace.

Complete Chimney Cleaning did a chimney and fireplace cleaning for us…read more The technician (RJ) that came to perform the work was extremely helpful and informative throughout the entire process. He explained what was being cleaned and why, and also walked through the minor repairs that he did on the roof. This transparency was very appreciated and helped me understand what was going on. Our household also has several pets and RJ was very considerate of them during the cleaning, going the extra mile to make sure what he was doing wouldn't upset them. For the value of the cleaning service, I am very happy! Also want to ensure that RJ is recognized for both his customer service and for his professionalism during the cleaning process!

I'm so happy to have found Bobbie, DJ and All Fired Up. The pilot on my gas fireplace suddenly…read morewent out, and try as I might, I could not get it to relight. I reached out to All Fired Up based on their stellar reviews. In a VERY short time Bobbie responded to my request and I was able to get on their schedule super fast. Before scheduling Bobbie explained the service they provide and it was quite impressive. They texted when they were on the way, and showed up right on time. They wasted no time in getting to work. During the service DJ diagnosed the issue and also found a few gas leaks. He fixed those, and tested everything when completed and WOW, what a difference. My fireplace is beautiful and working perfectly. AND I have the added piece of mind knowing that it is operating in a safe manner. I can't recommend this guys enough. They're great!

All Fired Up did an excellent job cleaning and repairing my gas fireplace. The technician, DJ, was…read moreprofessional, friendly, on time, and even discovered and fixed a small gas leak during the appointment. I highly recommend their services for quality work and great attention to detail.

Did a great job on our inspections in our home. Timely and professional. Made recommendations…read morebut nothing was forced. Did follow through with the recommendations :). Thank you

Second time using this company for a chimney sweep. The tech did a fantastic job and was timely,…read moreplus no additional costs for services I do not need or want. Will definitely use again!