This place is amazing. The front desk is always polite and helpful. They've always been super nice,…read moreefficient and professional. As for the dentistry I couldn't be happier. Thank you DR. LYNN!!!!!!!!! I can't remember everyone's names but I do know Gaby was one of my dental assistants and she was SO nice and made me feel so comfortable and also did great work helping Dr. Lynn. The front desk I can remember would be Nikki and Lisette. Thank you for getting me in and helping with scheduling and everything. You don't hear this often but I'm excited for my next visit!

Billing was unable to distinguish between medical and dental insurance. Refused to call my…read moreinsurance company to get it cleared up. Called my insurance and they did not understand why this office was not able to distinguish between the two. When I called dental fields office again they claimed to have already called several times, however I do not believe this to be the case. Very frustrating, canceled my appointment and will find another dentist who can either tell the difference between medical and dental or at least call to get it cleared up.

A great experience overall. Welcoming staff, clean/updated building, and most importantly my teeth…read morewere in great hands. Will definitely continue my dental upkeep with this business.

I am total impressed with the professionalism and efficiency of this office! My elderly, 89 year…read moreold father was a new resident in town and broke a tooth during lunch. The team at Dr. Sullivan's arranged a prescription for pre-arrival due to his recent injury, and had him in the exam chair with the Doctor within 2.5 hours of initial phone call. They squeezed him in!

I left Dr. Duez practice for a few years to see a doctor closer to my office. I regret that…read moredecision. After messing around with an issue and the new dentist for 2 years, I went back to see Dr. Duez last week and was quickly reminded why I love him. Still a fantastic doctor who is well knowledged. His staff is very friendly and a pleasure to work with.

Wow. I've never ever had a bad experience there. The front desk staff has always been extremely…read morehelpful, patient and polite. Dr. Duez as described by Renee in a previous review is most definitely and most importantly one of the most honest dentists around. We've been going to him for about 2 years after having those nightmare dentists that make up cavities, root canals bla, bla, bla and spending many thousands of dollars on my husband's "Million Dollar Head". Dr. Duez isn't trying to line his pockets by making up stuff. He truly is most honest. And cited the many things that husband had done that weren't really necissary. Wow. Only complaint might be of one of his assistants/hygenisists who assisted with my husband's most recent cleaning. No personality, no facial expression, I wanted to jump up and check her for a pulse and my not-so-non-verbal husband just wanted her out of the room. Pitiful creature.

Dont not go to Aspen dental worst experience ever and paid cash tell ya all this wrong I knew…read morebetter there's so much damage to what's left of.of my crowns for no reasons. Just needed a bridge all they want is money no 2nd there they.all quit hmmmm wonder why lawsuit? I used to he a dental assistant this place is a joke just want money and rude and hours of waiting find a.different dentist folks or ur waisting ur time

I usually do not write a negative review, but this office was like being hustled by the mafia. The…read moreappointment was rude, the desk person and the dentist were nice, but the verbal, rude, insolent abuse by the office manager was totally unprofessional. In the industry of self care, dentist or doctor, should represent fostering a relationship building environment. This was not. I found someone that will care for me and not abuse me. Who needs this. And they have terrible reviews everywhere. If I'm going to spend $10K on my teeth, it will be with someone that demonstrates CARE! It's an action word.

Excellent care, administrative and bill explanation! Demonstrated knowledge and practical…read moreapplication of best practices.

I started going to Dekalb Dental in 2020 because I moved to Dekalb during covid and had an…read moreabscessed tooth due to an incorrectly done crown at my previous dentist. They were the only dentist that would take me as a new patient. No other local dentists would take new patients at the time because it was the height of covid. I guess that should have been my first red flag. After 2 years of multiple fillings and honestly feeling like they were just after my money, I finally switched to Sycamore Dentistry. They have had to fix two teeth that were done wrong at Dekalb Dental. One was a filling, the second was the original crown I had the abscess in. Today they removed the old crown and discovered temporary filling material that was left inside my sealed tooth! This was not sterile and was deteriorating inside my tooth! The dentist said within a year or two I would have lost the tooth entirely if they hadn't caught it. Dekalb Dental is negligent. Please avoid this place at all costs and save yourself thousands of dollars on redone dental work and even maybe a few teeth!

If anyone is looking for a new dentist in the Sycamore/Dekalb area Dekamore Dental is the place to…read morego! Had my bi-annual exam about 3 weeks ago. My new dentist, Dr. Toledo was absolutely wonderful as had been by previous dentist Dr. Skylar at this office. Dr. Toledo said it was finally time to replace my crown. It had been over 35 years. So it was time to do it. Quoted me a price of $356. Had it underway with the impression of the tooth. Then I get a call from Krystle the fine woman up front asking if I could wait a week due to insurance issues. They're in charge. I waited. Got the new crown two days ago. Yeah! Better news? Krystle tells me there is no charge. She was most definitely my hero! Love her and my new dentist, Dr. Toledo. Any dental problems? Go to Dekamore Dental in Dekalb!

I had a filling to fall out so I make an appointment to have my tooth pulled. I get there to get my…read moretooth pulled but instead of them pulling my tooth they want to schedule a deep cleaning for the left side of my mouth and then come back and do the right side of my mouth ! I thought this was normal! I made the appointment to clean the left side. After that cleaning I went home and called my insurance company and they said they didn't have to do any cleaning!! That's just more money for them! This is a stall tactic to get money' so I never scheduled the second cleaning and never got what I went there for. As of today I never got it pulled I don't trust nobody in the medical field!!

Love getting my teeth cleaned with Nancy at Bosma Dental. I arrived during COVID-19 to get my teeth…read morecleaned, called while waiting in my car to let them know I arrived. They let me know when I could come in. Wore a mask in, everyone was geared up for safety. They have special air equipment in the rooms to circulate the air in and out for superior air quality. Nancy pays special attention to different areas of my teeth for cold sensitivity. My teeth feel amazing when I finish. Dr. Kellen Bosma comes in to do a thorough check of my teeth, gums and tongue after the cleaning and presents areas of concern. I totally recommend this Dental Office if you are in the DeKalb-Sycamore area. I don't live near, but it's totally worth the drive.

Dr. Ramona and her husband are both excellent providers. I am typically seen by Dr. Ramona Bosma…read morebut on two occasions I have been cared for by her husband. They really take time to explain treatment plans thoroughly and she has been great about offering a choice of solutions to various dental issues I've faced over the past few years. She is conservative in her approach to patient care and is great at employing effective pain reduction techniques. Additionally, I'm amazed how up-to-date this practice is regarding new technologies and advances in dental care. I was looking into a special gum procedure and mentioned to Dr. Ramona about a cutting-edge technique I read about that had been developed by a dentist in Washington State. Not only did she know all about it, but also I learned that her husband had recently flown out to Washington for training to become certified in this proprietary treatment. Impressive to say the least. The dentists as well as the dental hygienists and entire office staff are all very pleasant and personable. Highly recommended.

Very professional office, everything always runs smooth…read more I only see Dr Collins & he is great, very knowledgeable and easy to talk to. They do have a few other Dentists but I haven't seen them. All off the other staff are great also from the front desk to the hygienists to Amy who will schedule your next appointment. I couldn't be happier with Dr Collins entire team

My experience here was horrible-The orthodontist was arrogant and condescending- besides the way he…read moretalked to my child, he requested to pull a tooth, that he believed wasn't aligning quick enough, and replace it with a false tooth- we had to do an additional oral surgery, that our insurance covered- Collins demanded we make payment upfront after receiving confirmation that the procedure was covered, and wait for our insurance to pay to receive a refund from Collins - had we not invested so much time here we would have stopped and continued somewhere else- We took our second child to a different orthodontist and saved thousands- do yourself a favor and look around before locking yourself in here

I had an appointment for a tooth extraction. After waiting almost an hour, they took me back. The…read morenurse said the dentist only had twenty minutes and that they couldn't do it today. They wanted me to reschedule. I didn't reschedule. None of the staff was rude. That is why I chose to go there. I am upset that they didn't message me to tell me they didn't have time. I don't have a car, so I have to walk everywhere and they are close to my home. My mouth still hurts. So I have to find someone else who has time to see me. I booked the appointment online, so I don't understand what the deal was, as to why they didn't have time? Overall, the staff was nice. I do recommend they get some help with time management, so noone else experiences this. Now I have to find another dentist, so I won't be wasting mine or their time. I never even seen the dentist. If I could rate my experience without the stars, I would give them a negative two.

I saw Dr. Allen at Grand Dental in Sycamore for an orthodontic consult and highly recommend him,…read moreespecially if you're queer / lgbt+ , have more complex needs, or are looking for an empathetic non-judgmental orthodontist. I went because I am trans and having FMS (facial masculinization surgery) and my surgeon wanted me to consult with an orthodontist. I needed to see how the different options for FMS would impact having braces/Invisalign in the future, how braces/Invisalign might continue to change my jaw after surgery, and based on that, what surgical options would be best. Dr. Allen was really informative, he took the time to go through all of the possible options and answer all of my questions. It was clear that he is well informed on facial surgery, even when it doesn't directly relate to dentistry. He was really friendly and acted like they were all completely normal questions. I was definitely nervous to have an appointment about this and he made it a completely comfortable experience. Additionally, I've had other unrelated orthodontic consults in the past with other providers. Grand dental was the most thorough.

I'm scheduled for a deep cleaning. I've only been to this dentist twice before after a life of…read moreclean dental records. Now, in my third visit, they say I need a deep cleaning. After reading these reviews I see I'm not alone. They also tried to get me to sign a blank piece of paper after my first visit when they were trying to sell me on braces. I'm 41. I don't have perfect teeth but I don't need braces and I'm certainly not signing a blank piece of paper.

I had dental work done, root canal with a crown, I had so many infections that I lost the tooth…read more With all the infections and antibiotics I eventually lost bone. I went to a amazing oral surgeon to have a bone graft and implant. I had three crowns put in because Family Dental said I needed them or did I. I am now seeing a New dentist. Another crown that Family Dental put in, fell out ! Another crown that was put in was not put in right, the tooth under it is decaying and I will loose it andwill have to have another I implant. I have had to pay over 4 thousand out of pocket to fix what Family Dental has done. I care for my teeth and do not want to loose them but because of Family Dental, that is what is happening. If you value your teeth, do not go to Sycamore Family Dental