Staff was very friendly and efficient. Doctor explained what we were doing, was on time and very…read morepleasant. I had a filling replaced.

wonderful friendly staff efficient call you on time and the ladies at the front desk are very…read moreprofessional .

First time I went in. I had told them ahead of time. I wanted a cleaning and had a severe chipped…read moretooth that needed attention. Needless to say none of that was addressed. All the equipment here was out dated and kept breaking down and had to move rooms twice. They kept scheduling other things that needed to be done and my tooth that needed to be fixed? They kept scheduling it on a day I work and would not accommodate in any way to do it on my off day. They must if asked me about three times about leaving a review of my visit. Also They sent me a certified letter recently terminating my association with them because I cancelled two appointments due to work schedule. I don't recommend going here at all. Very Sales atmosphere and not concerned with patients real concern's. Long story short. Found a great new Dentist in the area and took care of everything!!!

I love this place! Everyone is so nice and caring, if you're looking for a new dentist, this is…read moreyour place! For teeth cleaning ask for Maureen, she's fabulous!!!

Amazing service and care. Definitely recommend Place was nice and clean too. They took really…read moregood care of me

Dr Mohsinuddin and his staff were very professional and accommodating. They took the time to listen…read moreto my concerns and gave me the time to make my own decisions based on their recommendations. The doctors dental technician Jessica, was especially helpful in providing a welcoming atmosphere.

OK, here we go. I go to St. Charles Dental Care today for my regular every 6 month dental…read morecleaning. HORRIBLE!. I get there and some receptionist checks me in and hands me some "update" form as to my medical history. I literally tell her, I have no updates and literally just had my annual physical two days earlier and had no changes and all my labs are IDEAL (literally better than textbook across the board). She indicates to me that every two years they need an update. YET, I sure as heck don't remember having to do an update two years ago. So I am really starting to wonder on that statement. Ok, fine, so I go sit down to now fill out this form. (And here's a thought, if you want such paperwork done, why not send it digitally days earlier? Why not give enough time to fill it out when you arrive? Why not have some type of "update" form that asks is there anything new to update versus all the info on an original form? Why is it these dental offices/medical offices can't be a little more proactive and up on technology rather than wasting time?). So I literally (yes literally) had just sat down and filled out my name section and phone number and the dental hygienist comes to get me for my cleaning. I just stare at her. I just tossed the form in the seat next to me and said, "Well, I guess I am not filling this out." She gives me a dirty look and tells me to pick up the clip board with form on it from the chair. Yeah no. Not ever going to happen. When I already started the form, am given NO time to even fill it out much less even read it and now you want to hurry me along to get my dental cleaning done and think I am being unreasonable. Yeah no. And considering I had never met this hygienist before what in the heck is this nonsense. So of course she marches me down to her area and then the roughest and messiest dental cleaning I have ever had began. She was exceptionally rough with the tools and did all she could to rush through the procedure. Yeah that's just great and I am paying for that. Thanks a lot St. Charles Dental Care! I have never had so much water and what not all over my face. She didn't even offer a tissue or paper towel or anything (even at the end of the procedure) and just let me there a big mess. So I ask for a tissue and she is all huffy about it. (It took all my being not to tell her to simply FUCK OFF!). Yet, I said my please and thank you's and did whatever she wanted, but I immediately let her know I wanted to talk to the office manager. Of course, as expected, she runs right up to the front to go talk to the manager to give "her side of the story". Uh, huh, yeah ok, who is the patient here and who is paying the bill? Yeah not you lady. And then of course, to top it all off, my regular dentist (very good guy by the way is on vacation) and the hygienist wanted me to see the other dentist I had never met before and never have ever seen before. Yeah no. No notice or anything of this. NONE! So I refused on that whole issue. Why would I do that? So I can continue an even worse exam? Yeah no thank you. Soooooooo looking forward to talking with my regular dentist when he comes back. Just unbelievable. Now do I think that hygienist is a b****. Yes, I do. And I told the manager as well (who of course was not happy with my choice of adjective). Too bad. Maybe hire people who can do things appropriately and be professional and here's a thought give you time to actually fill out forms that the office is wanting, etc. Just ridiculous! Where do others go for good, competent dental care? I just don't EVER want to see that hygienist ever again.

Professional and thorough dental care. Cutting edge…read moretechnology! Warm and friendly reception staff. Locally owned and operated. Staff involved in the community. This is as good as it gets.

I want to give a shout out to Dr. Nicola Toritto and the staff at Oswego Commons family dental. It…read moretook me 4 years to work up the courage to have some teeth pulled and they were amazing. It was the most pain free experience I have ever had at the dentist. He dealt with my anxiety with compassion and made sure he waited until everything was completely numb and I was relaxed before starting. He had 5 teeth out in under 10 minutes and dentures were ready so I didn't have to go without teeth. If you have anxiety about seeing the dentist I would highly recommend him.

Go for a teeth cleaning and the office person comes in and asks how you want to pay.. You can join…read moreour smiles club membership for $80 and your teeth cleaning is $181.00 plus the club membership $261.00.. I said I don't want to join your "club membership" then it $450.00 ,,,, I said shove-it.. Bye-Bye!! They can go pound their Club membership.. I'll find a non Costco type dentist that isn't ripping off seniors for a membership..

I was first introduced to this office in 2015 on a free exam promotion. No complaints but I want…read moreready to switch from my existing dentist. Recently, I had a ten year old crown break. The dentist at the time who will remain nameless at this time made a new crown but gave me a referral for crown lengthening surgery which she felt I needed because she didn't have enough of my molar to work with. She also was thought I might need a root canal as well. I declined both procedures, had her put on the new crown which broke right away as my bite wasn't right. I went to visit Dr. Neu for a second opinion. He looked at my x-rays from the other dentist and examined the tooth and told me the crown lengthening surgery was unnecessary. He used a tool to blow air on the exposed tooth and since the pain did not linger and based on his xrays the nerve was not dead and he did not recommend a root canal either. He gave me the option to return to my dentist with this information or he could just create the new crown in office. I opted to just have the new crown completed. Everything about the procedure was completely opposite of the one my previous dentist did. He gave me two injections of novacaine in one spot versus her multiple pricks all over around the tooth. Where the old dentist's manner of giving the novacaine caused pain, I felt zero with Dr. Neu. I felt zero pain for the entire procedure which was much more involved as he had to use a solution to get my gums to back away from the base of the tooth and he prepared not only the top but the sides of my molar as well. My previous dentist was not able to keep my pain-fees during the drilling process. Dr. Neu had a great attention to detail when he created and fitted my crown which has now resulted in no pain when I bite down on it. (The previous crown that my dentist put on and I broke still caused pain when I chewed on it before I broke it). Your existing dentist might be ok for routine care but i have a high degree of confidence in Dr. Neu for anything that is more intensive and will be switching to him moving forward.

The entire team at Neu Family Dental makes my experience so great! The dedicated care, advice, and…read morework that they do makes it so easy to choose them for all my dental needs. I definitely recommend if you are looking for a great quality dentist who really cares about you and your health!

I can't say enough good things about Dr Sobia. She is incredibly kind, patient, and thorough, and…read moreshe genuinely makes you feel comfortable from the moment you walk in. She truly cares about her patients. Easily the best dental experience I've ever had -- highly recommend!

I have been here for couple of years. Dr.Sobia, take care…read moreof me like family. Highly recommend.

I went in as a new patient far an evaluation and treatment plan. Sara at reception was very helpful…read moreand friendly. I then saw Mary Louise and Dr. Cosmo. I had a great experience I have found my forever dental practice. I am so glad a friend recomended them, even though am just getting started there I would recomend them to anyone. I speak from experience I have seen a lot of dentist's most good but a few nightmares. They are all awesome!!

Dr. Cosmo is fantastic! He always accommodates me and the special needs I have related to my spinal…read morecord injury. He is very friendly and easy to talk to when he doesn't have fingers and/or instruments in my mouth. I HIGHLY recommend him.