Veronica is absolutely outstanding. She is warm, friendly, highly trained, and incredibly…read moreefficient, but what I appreciate most is how much I learn from every visit. She gives me a clear understanding of the health of my teeth and gums and provides practical, helpful coaching on brushing and flossing that I can actually use at home. She is also remarkably fast and thorough without ever making the appointment feel rushed. Veronica is so good at what she does that I now schedule my cleanings about nine months in advance just to make sure I can get an appointment with her. If you are fortunate enough to have Veronica as your hygienist, you are in excellent hands. She is a true professional and a tremendous asset to the practice.

I had an appointment for a tooth extraction. After waiting almost an hour, they took me back. The…read morenurse said the dentist only had twenty minutes and that they couldn't do it today. They wanted me to reschedule. I didn't reschedule. None of the staff was rude. That is why I chose to go there. I am upset that they didn't message me to tell me they didn't have time. I don't have a car, so I have to walk everywhere and they are close to my home. My mouth still hurts. So I have to find someone else who has time to see me. I booked the appointment online, so I don't understand what the deal was, as to why they didn't have time? Overall, the staff was nice. I do recommend they get some help with time management, so noone else experiences this. Now I have to find another dentist, so I won't be wasting mine or their time. I never even seen the dentist. If I could rate my experience without the stars, I would give them a negative two.

Dr. Jozewiak and her staff were so great with my 7 year old and his filling appointment! They…read moredefinitely show that they care for their patients and made him feel as comfortable as they could, and never once got frustrated or anything along those lines!

I've been unsure how to handle my experience that I had at this office but after several failed…read moreattempts to privately settle this with them and the lack of empathy and professionalism they have shown, I felt that sharing this story is more important than what they were offering me in hopes to spare anyone else from what I experienced. 7 months ago my cosmetic NIGHTMARE began at Prarie View Dental when I hired them to replace my 4 existing veneers and add 4 more. I was overall happy with my teeth but wanted to add more veneers to perfect my smile while also replacing my previous 4 that I got almost 20 years out of. I was told this would be a very easy and simple case, that they do this all the time. That was incorrect. I was in excruciating pain starting with my prepping appointment, I knew I had a lot of work done so I thought it was just recovery but it never let up. Even taking pain reliever around the clock, I was still waking up in pain and getting headaches daily. I had my temporaries in for 2 weeks and they fell out 3 times, I was told this was normal by the office but to me this was anything but. After my next appointment where I got my finals I assumed it would be better, wrong. The final veneers not only looked horrible, but even worse was that the pain & headaches increased. Then, after a week, I lose a permanent veneer. I'm again told this is normal & it's gets fixed. The next week, I lose another permanent veneer only this time, they are unable to get me in for 5 days. This is obviously not an option so I start calling other offices to find somewhere to help me and luckily got right in to another local office. This other office was shocked to hear that these had fallen out but were even more shocked to hear that I thought I got "veneers." They told me that my tooth was way over prepped to be a veneer and I had a 3/4 crown that they were putting back on. I was also told that because so much of my enamel had been removed, these will continue to come off because they were not prepped correctly. To fix this I will need to remove the remaining enamel on my teeth to get a secure bond. I was left with teeth that looked NOTHING like the photos we consulted over, was in horrible pain, and now was being told I would have to get these redone. My tooth structure is gone and can never come back, I'm only 37 years old. I got another opinion from a different office and they said the same thing. They also thoroughly checked my bite to find that it was the cause for my headaches and pain, it was no where near where it should be. The teeth did not fit my mouth and my bite was completely off. At this point, I knew my teeth were irreversibly damaged and I was never going back to PrarieView Dental ever again. I've reached out to them 4 times asking for at least my money back. They finally agreed to give me just over half of my money back IF I sign a release of claims that prevents me from doing 2 pages of things, including sharing my experience. Keep your money, I'd rather people know to never go here. I'm grateful that as I write this, I have beautiful new veneers and am in no more pain thanks to a very knowledgeable and professional local dentist. But it took 7 months to get here with a lot of pain, money, and dentist appointments. I would NEVER recommend anyone to this office, for anything!

I'm scheduled for a deep cleaning. I've only been to this dentist twice before after a life of…read moreclean dental records. Now, in my third visit, they say I need a deep cleaning. After reading these reviews I see I'm not alone. They also tried to get me to sign a blank piece of paper after my first visit when they were trying to sell me on braces. I'm 41. I don't have perfect teeth but I don't need braces and I'm certainly not signing a blank piece of paper.

I had dental work done, root canal with a crown, I had so many infections that I lost the tooth…read more With all the infections and antibiotics I eventually lost bone. I went to a amazing oral surgeon to have a bone graft and implant. I had three crowns put in because Family Dental said I needed them or did I. I am now seeing a New dentist. Another crown that Family Dental put in, fell out ! Another crown that was put in was not put in right, the tooth under it is decaying and I will loose it andwill have to have another I implant. I have had to pay over 4 thousand out of pocket to fix what Family Dental has done. I care for my teeth and do not want to loose them but because of Family Dental, that is what is happening. If you value your teeth, do not go to Sycamore Family Dental

Very professional office, everything always runs smooth…read more I only see Dr Collins & he is great, very knowledgeable and easy to talk to. They do have a few other Dentists but I haven't seen them. All off the other staff are great also from the front desk to the hygienists to Amy who will schedule your next appointment. I couldn't be happier with Dr Collins entire team

My experience here was horrible-The orthodontist was arrogant and condescending- besides the way he…read moretalked to my child, he requested to pull a tooth, that he believed wasn't aligning quick enough, and replace it with a false tooth- we had to do an additional oral surgery, that our insurance covered- Collins demanded we make payment upfront after receiving confirmation that the procedure was covered, and wait for our insurance to pay to receive a refund from Collins - had we not invested so much time here we would have stopped and continued somewhere else- We took our second child to a different orthodontist and saved thousands- do yourself a favor and look around before locking yourself in here

Dr. Patel is by far the best dentist around! I have been going there for about 10 years and always…read morehad a great experiences. Dr. Patel is always super kind and cheerful and has always fit me in when I have more urgent needs and has helped me out so much with a root canal issue he referred me out to endodontist but has been so helpful along the way.

I am absolutely terrified of the dentist and have been for years, so much so that my teeth are all…read morecrap. The first time I came into Patel Family Dental, they were all so welcoming and made me feel at ease. Dr. Patel explained everything before hand and made sure I was more than comfortable with the procedure. If I felt any sort of discomfort he would stop and give me more anesthetic. I apologized for my silly fear and he made it more than obvious that he was happy to help. Second visit; I forgot about my appointment. When they called to inform me, they stated they were able to squeeze me in that morning. When I arrived I apologized greatly and everyone from the receptionist, assistants and the Doctor himself made me feel as if they understood that things happen. My procedure plan changed as my tooth condition had worsened, in which Dr. Patel needed to spend more time on my mouth than scheduled for, in which I'm sure made his schedule very tight. Again, I apologized and he said not to worry. Never once did I feel judged or ashamed for being late and basically pushing his schedule behind. He took his time and was still beyond friendly and professional. After the visit he went over instructions for at home care and included his cell phone number; in which he instructed me to call anytime (even on weekends or at night) if I have any issues or questions. Overall; best dentist I have ever been to. Dr. Patel and his assistant Kourtney have calmed my anxiety with dentistry tremendously and make each visit easier and easier. They will have my business from now on! Thank you again Patel Family Dental

I couldn't say enough good things about this place!!!!! Going to the dentist makes me extremely…read moreanxious, and all of the staff there did an amazing job explaining everything in detail while not making me feel bad if there were any problems. They didn't take forever to get you in and their office is very welcoming. Special shout-out to their dental hygienist who does the deep cleaning- she was PHENOMENAL. Will be returning 100%

Dr McMillan is thorough, professional and keeps you quite at ease. Everyone in the office is very…read morefriendly.

Love getting my teeth cleaned with Nancy at Bosma Dental. I arrived during COVID-19 to get my teeth…read morecleaned, called while waiting in my car to let them know I arrived. They let me know when I could come in. Wore a mask in, everyone was geared up for safety. They have special air equipment in the rooms to circulate the air in and out for superior air quality. Nancy pays special attention to different areas of my teeth for cold sensitivity. My teeth feel amazing when I finish. Dr. Kellen Bosma comes in to do a thorough check of my teeth, gums and tongue after the cleaning and presents areas of concern. I totally recommend this Dental Office if you are in the DeKalb-Sycamore area. I don't live near, but it's totally worth the drive.

Dr. Ramona and her husband are both excellent providers. I am typically seen by Dr. Ramona Bosma…read morebut on two occasions I have been cared for by her husband. They really take time to explain treatment plans thoroughly and she has been great about offering a choice of solutions to various dental issues I've faced over the past few years. She is conservative in her approach to patient care and is great at employing effective pain reduction techniques. Additionally, I'm amazed how up-to-date this practice is regarding new technologies and advances in dental care. I was looking into a special gum procedure and mentioned to Dr. Ramona about a cutting-edge technique I read about that had been developed by a dentist in Washington State. Not only did she know all about it, but also I learned that her husband had recently flown out to Washington for training to become certified in this proprietary treatment. Impressive to say the least. The dentists as well as the dental hygienists and entire office staff are all very pleasant and personable. Highly recommended.

My daughter had all four wisdom teeth removed by Dr. Junck. Today is post op day 2 and she is doing…read moregreat!! The nurse who took care of my daughter during surgery was very nice and helpful post surgery and called later that day to make sure everything was going well. Dr. Junck explained how things would go thoroughly during the consultation and he made sure to speak with me post surgery as well. Really, the whole process from my first phone call to make the consultation visit appointment until now has been a good experience. I have never felt rushed on the phone or in person, and all of my questions have been thoroughly answered. Thank you!

Amazing job the entire staff did with my daughter's four impacted wisdom teeth ! Very caring and…read morecompassionate

This place is amazing. The front desk is always polite and helpful. They've always been super nice,…read moreefficient and professional. As for the dentistry I couldn't be happier. Thank you DR. LYNN!!!!!!!!! I can't remember everyone's names but I do know Gaby was one of my dental assistants and she was SO nice and made me feel so comfortable and also did great work helping Dr. Lynn. The front desk I can remember would be Nikki and Lisette. Thank you for getting me in and helping with scheduling and everything. You don't hear this often but I'm excited for my next visit!

If you want professional negligence and incompetence, you'd is the place…read more My son had a wisdom tooth extracted with molar and on day 6 developed a dry socket. No emergency service/ after hours. Had to wait a day (Monday) to be seen. Dentist confirmed dry socket but didn't pack it. She placed some numbing gel inside that lasted 2 hours before falling out. Hoping it was enough, he waited until the following day. This is when we learned just how toxic and abusive the support staff is. The staff made decisions about care rather than consult. They accused him of being a smoker (he clearly isn't) and told him he couldn't be seen until the next day. Unable to work or eat. This is a farmer who works through pain and illness all the time and having this exposed nerve go untreated for 4 days is DISGUSTING. I called back to get banned of oral surgeon and support staff refused to give me the Dr name. My son got on the phone and we were told she would have to get with the Dr to find out which surgeon he should see. That was icky after threatening to call the licensing board of Illinois to file a complaint which we are clearly doing now too. The lack of basic human decency in the support staff who has assumed the role of a doctor demonstrates the lack of organization and professionalism in this office. Not certain where they source their doctors from but any dentist who admittedly doesn't know how to pack a dry socket needs to be known for all. In addition, whoever manages this office has done an excellent job in training the staff to act like victims when their toxic and very unprofessional behavior backfires on them. What office doesn't know the name of the oral surgeons who see patients in their office? One that is looking for a lawsuit for gross negligence.