Gerald Jones Ford I…read morewant to make this as concise as possible I would not buy a car here. You will not get the best deal and they will lie to you . 1 . I was told I would get 90 days of blue cruise ( I don't ) this service is 50.00 a month to do what a Tesla does for free. 2 . They do not assist in helping you find a EV charger installer and after reading many other Ford reviews this is something they usually help with 3. They refused to include a charger ( although after my initial review they did reimburse me 400.00 for one I purchased ) shouldnt have had to leave a review to do what is right 4. I have been waiting for my second key and have even made a trip to the dealership to leave empty handed. 5. They force you to buy optional coverage which is unethical and illegal . ( I have included a picture that shows per the contract the service is optional and not required ) I asked no fewer the 6 times to remove this and they refused . 6 . While the staff tries there best it is painfully obvious that Gerald Jones Ford is all about the money and had I not fought for what is right I wouldn't have gotten anything 7. I was in the dealership a total of 7 hours this is unacceptable regardless of the circumstances. 8. My car has an open recall that they didn't fix so now I have to figure it out and it's making me nervous to take the car on a long trip . 9. They Still use the dealdesk 10. Also a big one ( the mileage on my car is less than the mileage on car fax ... shows tampering If I could do it all over I probably would have went to one of the small Town Ford Dealerships that truly did care about my business . I sold cars for many years and the sales people are not the problem it's management that tries to hide things to maximize profit . Gerald Jones is not the worst dealership out there by any means but with so many options I would look elsewhere .

I appreciated the professionalism of all of the Gerald jones ford staff and great service I receive…read morefrom Shannon in service and the guys in the parts department

Brought in a 2017 Lincoln MKZ that was diagnosed with a bad head gasket. The dealerships only…read moreoption is a full engine rebuild/replacement for $9300. No offer to do a head gasket repair. Spoke with Lincoln and they will do nothing to assist since the vehicle is out of warranty. This is a know defect with the 2.0 Ecoboost engine and Lincoln is unwilling to assist in any way. This is totally unacceptable! Stay away from Lincolns. Fords, and anything that has an Ecoboost engine. Do your research first.

We love everything about the Lincoln Dealership in Evans, GA. Yes, definitely we will recommend…read morefamily and friends. Thank you so much for everything. Antonio Dunn is a wonderful Lincoln Client Advisor. He knows the car we bought, Lincoln Nautilus, inside and out. He was so awesome at explaining all technology to us and taking care of us. We have been treated with respect and kindness. Our modem wasn't working on the car, Antonio took care of getting it evaluated and replacement along with a scratch on back door to be repainted. Thank you again! James & Deborah Mantor

Omar's keeps asking me to take down a review I left after purchasing a truck from them onl 2 1/2…read moremonths ago. I spent all summer cutting grass and weed eating and did without to raise money for a truck. 19. 500 for a 14 Laramie. The next day I had the truck the check eng light came on. AC valve. They did replace this. It has an exhaust leak that I keep getting the run-around about. Week later I had to replace the brakes and rotors. Two weeks ago I got pulled over for having ( unaware) blue fog lights!!! 220 dollars ticket! They sold me this !!!! Guess what I'm doing on this Sunday morning? Replacing a ducking cracked radiator!!!! You cannot make this shit up! Don't go to Omar's!!!! If you're foolish enough to be brave, bring an excellent mechanic with you!!! Guarantee your OTD price won't be all you end up paying!!!! I had to give one star or it wouldn't let me post this review

Everyone in the office was very nice and helpful. Left my wallet in the office and Omar brought it…read moreto me himself haha awesome guy! Great experience and got the truck I wanted.

Maybe I'm just lucky, or MAYBE they are actually great at what they do…read more 1. Customer service is excellent at caring and response. They are always busy, but they are always motivated to help waiting customers after elite care for current ones. 2. They got me in and out. With or without an appointment they've given me that 5-star treatment. 3. Staff is knowledgable and patient. They listened closely to my car drama and tangled it with care and efficiency. Get those people a pay raise Gerald Jones! 4. Free entertainment. Free water. Free WiFi. Free Folgers coffee...mmmm dirt! But anyways, its the thought that counts!

I do NOT recommend this dealership…read more I brought my car in for a major repair (head gasket replacement), and when I got it back, it immediately started stuttering during startup and shutdown--something it NEVER did before. When I returned to have it looked at, my concerns were completely dismissed and I was told it was "normal." It was not normal. I took my car to another Honda dealership, and they quickly found the issue--a loose bolt--and fixed it. This is something that should have been caught the first time, especially after such a major repair. Instead of taking accountability or even properly checking their work, this dealership brushed me off and sent me away. The lack of attention to detail and customer care is unacceptable. This whole experience caused unnecessary stress, wasted my time, and made me lose trust in their service completely. If you value your time, money, and peace of mind, I would strongly suggest going somewhere else

Bought a car from this place and had problems from the get-go. Paid them to have the car fixed and…read morethe job was not done right and now has more problems then it started off with and I'm left with a potential blown engine. would never recommend anyone to this establishment.

This is by far the WORST business I have ever encountered. These people claim to be recovered…read moreaddicts trying to help other people who are starting over too, but this couldn't be farther from the truth. They sold me a car and when I asked for certain things to be included in the paperwork they basically refused and said it would be handled. The car was never repaired the way they said it was and the loaner cars they gave me were just a joke. They blatantly lied to me over and over costing me thousands of dollars. They will say one thing and do another. These guys are disgusting. Even my parents were so appalled at how horrible they were my father actually bought me a car just so I wouldn't be stuck dealing with these crooks any longer. My parents really hate these guys and wanted to hire a lawyer and go after them. I'm warning all the people of Evans, do NOT deal with these guys , they have NOTHING good to offer you!

Very upset! Bought a jeep patriot in August. Everytime I called up until last week to get the…read morepaperwork to have my old plate transferred I'm told its not in yet. Temp tag expired so Tiffany did put a dealer plate on, however that tag expires this coming month and no one will answer the phones no matter who or how many times I try to call. I'm not going to drive something I can't have legally registered!!

Very hesitant because I thought it would take a long time with the purchase. I was wrong. Matt is…read moreawesome and honest. He was helpful and courteous though the entire process. I suggest that you come see him and let him use his expertise in selecting a vehicle. Once I made a selection, on to the paperwork. Tiffany made it easy and quick as possible. Less than an hour.....I was riding. Matt and Tiffany are courteous and will help you with your vehicle selection. Great vehicle selection and honest staff.