I wish all commercial flights were like this. First time taking JSX and loved how easy it was to…read morearrive 20 minutes before a flight with no TSA lines. JSX has a partnership with Petco so it truly makes flying with your pet super easy. We were pleasantly surprised to receive a cute doggie bandana and a doggie cookie!

I've had the luxury of flying on JSX a few times... Scottsdale to Vegas, Scottsdale to Dallas, and…read moreScottsdale to Carlsbad. Each time was a pleasure. From checking in just 20 minutes before take-off to a super smooth and seamless walk through security and onto the plane, to spacious seats, attentive service, etc... this is definitely the way to fly if doable. Yes, you will pay more $$ to do so, but sometimes it's not too much more expensive than flying commercial. At least that's what I tell myself, and I think it's worth the occasional splurge. As others have shared, be forewarned: once you fly JSX, it's something you'll want to continue to do and not go back!

American Airlines operated at the Dallas Fort Worth airport continues to be top rate. Gate agent…read moreare very helpful, boarding starts with ample time for all passengers to board, and seating for the aircraft provides plenty of space for above average sized men. All this supports consistent on time departures and early arrival times at the destination. I have yet to experience a better airline out of Dallas Fort Worth.

I'm a frequent flyer, and was reminded today why American Airlines is the worst........Received a…read more6am text alerting me that my 12:30pm flight was cancelled and that I was rebooked on a 2:30 flight......shit happens, no problem, however I was not thrilled the upgraded seat I paid for on my original flight landed me a middle seat on the rebook - no problem, but how about acknowledging and refunding the money I paid for the upgrade WITHOUT me having to prod.......as I was pulling out of the driveway, received a text that my second flight was delayed 2 hours.......then 5 minutes later, that flight was also cancelled.......WTF!!! For the record, no weather issue either here in Dallas nor in Phoenix where I'm going........3 strikes you're out, but I'm not falling for the banana in the tailpipe......I immediately booked another airline and called AA customer service for a refund on the front half of my trip, but keep the back end since I'm flying home with clients......Apparently AA won't issue a refund until after your entire round trip booking is complete - yet another inconvenience that screws the customer - moving forward, I will ALWAYS pay more to fly ANYONE other than American - oh, and when I did call customer service, got stuck in the queue because I didn't know my frequent flier number......for the record, I had my reservation confirmation number handy.....and when I finally got to talk to an agent, she immediately transferred my call to someone else - customer service? NON-EXISTENT and shameful!! UPDATE: After returning, I called customer service for a refund on the front half of my trip.....per company policy THE CUSTOMER SERVICE AGENT COULD NOT ASSIST ON THE PHONE!!! She was great at helping me navigate the website in order to REQUEST a refund - on a positive note, once I finished jumping thru all of American's BULLSHIT hoops, I quickly received a refund

Southwest at Dallas Love Field is as good as it gets. The airport is spacious, the signage to get…read moreto your flight is amazing and the airport itself has lots of dining options (including Whataburger). The feel of the gate area is just more open and bright in comparison to a lot of other Southwest gates. And the southwest team is great about communicating the boarding process which is easy AF, but for some reason, people just don't get it. A is before B and C people!!! At least for now.

I used to be a SOuthwest fan, to be honest. My experiences had always been good. No complaints…read more That is, until three years ago when I paid for my mother and I to take different flights from our respective cities to meet up in Boston, so I could treat her to a visit with a sick cousin she hadn't seen in 40 years for her 75th birthday. Long story short... I have to use a folding cane when I travel and need chair assist for airport mobility. I have two major health issues which do not allow me to freely move about without becoming so exhausted I literally cannot function. Cancer treatments can be brutal. As I boarded the plane in Dallas, a man was sitting in the aisle seat of the very front row. I boarded first and was trying to put my carry on overhead when this man suddenly started griping that I hit him with my cane. I felt NOTHING. how I could have hit him and not even felt a bump, I will never understand. I apologized to him and continued getting settled in. He kept griping that I was careless and carrying on like I had murdered his mother. I don't know what was going on with him, but it was way bigger than my supposedly hitting him by accident with my aluminum cane, which was hanging on my wrist by an elastic string. After getting settled in, one seat between he and I, another man came and sat in the seat between us. I leaned in to him after he got all seated and told him, "I don't know what that fella's problem is, but he sure has an attitude. Watch out." I whicspered this to the man, so the other fellow with the fly in his ointment could not possibly have heard me. Just then, the man of whom I was speaking got up and walked to the front of the plane. Before too long, a couple of the airline employees approached me and asked me to leave the plane! I was dumbfounded! My 75 year old mother was due to meet me in Boston and these people want to gum up my travel arrangements? I literally said nothing. I just got up and disembarked. No complaining. No arguing. NOTHING. After getting off, I asked to speak to a manager. When she finally showed up, I asked her to please tell me what I had said or done that merrited my being taken off the plane. All she said was, "If our attendants feel you need to be removed, we remove you. Period." I insisted on a better, more thorough explanation. NONE was forthcoming. I wound up stuck in a hanger ofr hours, without food, being a sever diabetic who has serious issues when my sigar drops low, which is why when I travel I try to prepare for every possibility. I never in the world expected this to happen. Again, long story short, I wound up having to call my 75 year old mother on her borthday and tell her I was going to be several hours late as I had been removed from the plane, without explanation. What else could we do? Long story short (again), I have NEVER been back on a Southwest plabe since. I literally get hives just thinking about trying to use that airline. That experience was so tramatic that I STILL have nightmares about it and what could have happened. Not only am I a diabetic with leukemia, I am also a 40+ years in ministry ordained minister! That is why I gave them absolutely no issues when they asked me to get off the plane. I believe in trying to live Christ-like. I have a SOuthwest - Chase credit card and have accrued many, many, many travel points. I won't even use them to fly for free as I am terrified that I may be trying to go somewhere and I will once again, com pletely without cause or explanation, be removed from my flight. I STILL have no clue what was said that made these people do me as they did. I can only speculate. Honestly, and you have no idea how much I hate to say these words, I have to wonder if it wasn't race related? The man in question was black. So was every single Southwest employee I had dealt with. I have wondered over and over again if that man didn't falsely claim I used a racial epitath or something. Being married to a person of color, and having decades of ministry which has included preaching in as many churches of color as "white" churches, I am not even remotely inclined to that. Not even remotely. But that would be the only justifiable accusation I could think of for the treatment I received. I can't imagine any other reason. When my sugar drops I can get extremely irritable and easily angry and frustrated. I carry glucose tablets with me to try and prevent this from happening. I did have one issue years ago while taking a Southwest flight that involved me being in very bad spirits due to a hypoglycemic incident. I was travelling with my spouse at that time, so ultimately I was able to get access to food which resolves the blood sugar issue within about 30 minutes. I have wondered also if they didn't somehow blacklist me over that incident and therefore, any accusation would justify their doing what they did. To this day, I HAVE NO CLUE! I still cannot get the trauma of this event out of my head.

Arrivals and departures were right on time. Buses were clean and comfortable. Staff was kind,…read morecourteous and professional in all aspects. Will definitely recommend Vonlane to family and friends.

Great experience from start to finish. So much easier than flying. Just hand your luggage to the…read moredriver and get on. No waiting to board. Inside it is more comfortable and roomier than a coach airline seat. Service is great and they are constantly waiting on you from the moment you arrive with water, even Kleenex or ibuprofin, snacks, meals if over lunch, snacks, drinks for purchase, free wifi. Bathrooms are clean. Everything ran perfectly on time. Only drawback is that there are only limited times each day.

Always a great choice that gets us from A to Z - Delta is great at customer service and has always…read moretaken good care of our family when we fly. A Safe and clean fleet of planes that are comfortable with convenient schedules to get you there on time (most of the time) and safely!

1/21/2026 dropped Mr. Billings off at Delta Terminal E gate 16, and we were approached by Mrs…read more Angelica who was singing including had a positive attitude especially at 4:32 am in the morning . I went back to acknowledge her level of service was a darn good customer experience eventhough I wasn't traveling to Detroit, Michigan in the cold at DFW airport.

Nice airport, it's not too big. Much easier to go in and out of than DFW (especially with the…read morecurrent construction in terminal c, March 2026). I've flown Southwest flights from DAL and never had issues. Nice airport with several good food and shopping options and getting thru security takes 10-20 mins, depending on how busy it is. Parking garage is right outside of the main terminal, and if you're picking someone up, they have wait lots where you can sit until they say they're at the curb.

I have never flown out of Love Field, which can be more telling, especially in regards to amenities…read moreand security, but when I am only flying IN, I judge an airport by navigation and how quickly I get to a bathroom!!! In this case, it was pretty easy getting off the plane and to my car rental booth. However, it is really annoying to have someone at the Rental Car Information Booth who lets everyone pass her just to find "Go to the Shuttle" signs at the counter. Spend the money on a sign that doesn't roll its eyes. Of course, this was the last airport JFK flew into. In fact, LBJ was sworn in as president while on the tarmac here. For being one of the oldest continually operating airports in the US (founded in 1917 as a WW1 training base), it doesn't look like it. By the way, if you're on a layover, they have a Smithsonian-affiliated museum ($12) that houses over 30 aircraft and extensive space flight exhibits on airport grounds a 5 minute taxi ride away. As for being the site of movies: their modern (for its time) moving sidewalks were used in Logan's Run (1976). Oliver Stone recreated the president's arrival here for JFK (1991), as did the Stephen King based 11.22.63 (2016); Wes Anderson used it for the backdrop of Bottle Rocket (1996), and the airport was a plot point in Michelle Pfeiffer's Love Field (1992).

I was so so impressed by Nutrice and Justin flying from Orlando FL. to Atlanta.. From the moment I…read morestepped on the plane Nutrice was bright and WELCOMING and Justin was right in the isle brightly smiling and ready to assist. I did not fly Spirit because of the negativity and bad videos along with over pricing. I was offered an upgrade for a reasonable price for one carry on, one checked bag and comfort seats with snacks, seat, and wifi for 66dls. This was awesome and reasonable.. But Nutrice spoke calmly and clearly with patience and care. Justin gave me extra cream and sugar for my Coffee from experience with other people from Atlanta,,He knew his people!!! That was great and we laughed about it.. He made sure everyone was taken care of GLADLY!! Then when Nutrice introduce the Mastercard,,,Wow, so eloquently explained, perfectly pitched and emphasize on characteristics of why passengers needed this Mastercard.. I actually was taken by her sales performance I wanted the card and I don't even fly Spirit!!! But those two changed my mind and they gave me a reason to rethink my flying.. I fly out at least 10 times a year for leisure and I have my favorite 3 airlines and Spirit certainly was not one of them. NOW,,I am going to fly spirit more often and give Spirit Airlines a chance to become my new favorite airlines and by the way, I did not need another credit card and certainly no one ever convinced me by simply explaining all the reasons to have this card with care. Nutrice is a strong asset to Spirit and Justin is a bubbly thoughtful teammate....Thank You spirt Airlines for a wonderful experience and a great flight!! Oh, yeah and a new creditcard!!

Terrible customer service and misleading insurance process…read more I specifically purchased travel insurance that advertised the ability to cancel for any reason with an 80% reimbursement. I called on Tuesday regarding a flight scheduled for Friday. The live agent told me I had to cancel at least 24 hours before departure to qualify. Based on that, I was instructed to call back Thursday to process the refund. When I called back on Thursday, I was informed that I would only be eligible for a reservation credit, not a refund. This directly contradicted what I was previously told. I requested that they review or pull the recorded calls where I confirmed eligibility, but my concern was not addressed. The inconsistent information and lack of accountability made the process frustrating and misleading. This makes me afraid to use Spirit Airlines for traveling. Buyers should be very cautious and confirm all refund and insurance terms in writing before purchasing.

DFW is a behemoth but yet easy to navigate. Despite its massive footprint, you can easily get…read morearound from terminal to terminal via SkyLink. Hmm...if only the rest of the city was this easy to navigate. There are plenty of restaurants, shops and lounges, but the best terminal is the international terminal D. However, if you are not flying abroad, the other terminals have lots of amenities. There are even a complementary yoga spaces in terminals D and E. There is a good assortment of local and international stores/ restaurants. Definitely check out Pappadaeux or Pappasitos in Terminal A for some excellent noms before takeoff. Even just catching La whiff the food here is enough to lift your spirits. Restrooms are plentiful but are in various states of disrepair or improvement. This is a work in progress and several of the restrooms are in renovation mode, while the ones that have been renovated have all the bells and whistles like touchless handwashing/ drying and spacious stalls. Overall DFW is one of the least stressful big airports and is like a city unto itself. It is larger than the island of Manhattan, and larger than LAX, O'Hare and JFK combined, but with it's smart design and constant strive towards continuous improvement, it's a more navigable and pleasant a place than it's size would suggest.

TSA agents not too bad...maybe because their budget went through, and there are a bunch of…read moredifferent restaurants and shops that you'll typically find at airports. Meh on the quality of food. Go somewhere nice before/after your flight. TSA lines here were active when I traveled.

Gets a really bad rap for some reason! Pay for bags & seats at time of booking (way ahead of time)…read moreand be realistic about your baggage (checked bags are limited to 40lbs). As long as your checked bag fits properly in the overhead bin and your personal item fits under the seat in front of you, no problems whatsoever. The gate agents were polite as were flight attendants and I had a comfortable flight from Dallas to LAX, watching downloaded movies on my iPad eating snacks I bought ahead of my flight. For the price, can't beat it!! Happy, easy experience for the 2nd time in a month.

Horrible service from boarding agents on flight f9 4689…read more Thursday 12:15 pm boarding time , Agents were harassing guests with luggage sizes and laughing behind their backs making them pay for luggage's that seemed perfectly fine Completely unprofessional! Not only were they mocking, they're attitude when asked for their names was horrendous Horrible customer service from both the older lady ( Indian ) checking guest in As well as attending supervisor ( black lady) Again they refused to give a name after asking nicely multiple times

Guess I'm here to raise the bar. I flew Air France from…read moreTexas to Paris 15 days ago on a family emergency. I really thought everything was very nice. I would use them again. Too bad they are not part of the One World Alliance. I would have got airmiles on my American Airlines plan. No worries , happy to get a seat that reclined.

Traveling from Paris to Dallas flight 158. I was stressed and hadn't checked in properly. Arrived…read moreat the gate with not much time to spare due to connecting flight. The gate attendee (I hate that I didn't get her name) was SO courteous and helpful. We got on our flight because of her. Then on the flight, all the flight attendants were cheerful and helpful. Wonderful experience!