I hate to rain on customers' parades and want to acknowledge that (presumably) the bread is delicious. However, I am compelled to share what I observed about the unclean conditions I witnessed at this business in the hopes that the owner(s) see this. Today, I walked by in eager anticipation to try this highly rated bread. As I walked by, I witnessed bread on racks being removed from a personal vehicle's trunk with no cover or any kind of packaging other than the literal racks. Secondly, the people handling it were just in their street clothes, with no gloves or measures not to touch the bread with their soiled street clothing, bare hands, hair, etc. In addition, one of the individuals appeared to be unhoused with clothing that was BEYOND filthy. After he helped unload it, he sat to cough and blow his nose repeatedly in a dirty handkerchief. Next, I looked at the inside of the restaurant, and it looks like it should be condemned. Dirty, bread on very low shelves in the open, being brushed by clothing and anything else that lands on it, not even behind a counter, and customers freely touching them and not buying them, I could go on ad nauseum. Thick dust is visible under shelves, clutter everywhere, a sketchy looking backroom with questionable functions (none of which appear to be food preparation), non-food related clutter on counters, utter food-borne illness inducing chaos. Lastly, to add a cherry on top, the kind young man behind the counter touching bread and the cash register, etc. interchangeably without washing his hands or gloves, cutting the bread using his bare dirty hands, handling it A LOT with his palms while talking etc., then handing me a piece to taste with tongs. I became physically ill while experiencing all of this. I am nauseated while typing and recalling it earlier. How this place is authorized to serve food commercially is alarming. This serves as a reminder to Richmond, VA to stop eating food from establishments unless you have visited the restaurant in person. If you eat from here, pray before and after you eat... read more